Hi...my name is Nilesh kamdar(9339334512)
Dear sir, this is to request you to reverse/waive the Wrongly debited charges of DD commission without intimation of Rs1850 charged to the 1st holder without KIRAN KANAIYALAL BAVISI consent and signature and during closure proceeds.
1st holder Kiran kanaiyalal bavisi (senior citizen)had given the closure request consent for the account 08802011002682 in OBC SSI branch,kolkata to the branch manager Mr RAKESH, but not for transfer of funds through DD.
Moreover, as per RBI BANK RULE, as it was a account closure, bank was liable to transfer the funds either through RTGS or cash or DD as per their discretion without charging any commission during closure proceeds of the account.
The BM said us that they will only able to pay by DD and there is no option as there is no transaction option possible for the RTGS which he told was absurd and said us to give a request letter accordingly. The bank staff mr monojit also told us that since it is a closure, there will be no charges for DD. There should be no charges for dd for account closure and hence plz reverse the charges., which was also charged without consent and intimation to 1st Holder.
The BM has made correction on our request letter fraudly. This is very wrong and told us to write as per him in new fresh letter forcefully without which he will not close our account and give us our money.
Plz look into the matter seriously.
Even the zonal officer had given permission to us for Reversal but BM is arrogant and not listening to anybody.
Branch manager- mr rakesh
KIRAN KANAIYALAL BAVISI
Plz intimate us regarding the status or reply by mail of the complain above.