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Consumer complaints and reviews about OLX India

Anahita K
 
Jun 14, 2019

Fraud on OLX

I'm raising this complaint to bring attention to fraudsters on OLX and advice people not to trust anyone who contacts you from OLX as I've been a victim of fraud. I had advertised sale of my bed on OLX and was contacted by one Vijay Kumar (+91 6378095008) who said he was interested in buying the bed and offered Rs. 17,000 and asked if he could pay upfront via google pay / paytm / phone pe. He told me I'll get the money through his Indian Army Card. Then instead of paying me, he deducted Rs. 9700 through google pay. Incidentally my account only happened to have Rs. 9700 otherwise he would have debited full Rs. 17000 and possibly whatever would have been in my account. When i complained that my money had been debited instead of being credited, he refused to believe me and asked for proof. I whatsapped him screenshots of my google pay and bank debit details and he still refused to return the money, he said he will check and let me know. His colleague/friend/brother, Ajay Kumar, also contacted me (+91 7412948836). He tried to refund me by taking my paytm password and add money to it. I became suspicious and told him i wanted my money in cash (the 9700 + 17000) when he came to pick up the bed. He promised to do so but since the next evening both phones were either switched off or busy and I was not able to get through at all. I have whatsapped, text messaged them and threatened to file FIR with police but I've received no response. My money was transferred to Arvind Kumar (UPI-ARVIND [email protected]############). I wish OLX could do proper verification of buyers and sellers. Buyers and Sellers, please be aware of such people. Specially if they call you instead of contacting you via OLX Chat. My money is now gone and I'll possibly never recover it but I want to bring to attention the fraud that is happening on OLX. Firstly, how did these people get my number when I had marked it private? Contacting was only allowed through OLX Chat and I see that they had viewed my number. I asked the same question to OLX on email and they have failed to answer me. If OLX site was so secure, how did these looters get my number? Is it that some people on OLX are involved in fraud? When i complained to OLX i got a response that they have blocked the buyer so "he cannot dupe any more sellers." But beyond that they say they can't do anything as "OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions". By way of this complaint, I'm also raising a complaint against OLX for failing to protect their clients. Anyone registering on OLX should be a verified user with their PAN and Aadhaar details submitted to ensure that they are not fraudsters. Furthermore, people's profile and phone numbers should be protected and unless given directly by the client, it should not be made available to anyone. This was my first and last time using OLX.

Fraud on OLX

OLX India
 
Aug 1, 2014

OLX India

Dear Sir/Madam,

We apologize for the inconvenience caused.

We have already actioned on the concern shared by you. Kindly share your email id on [email protected] for us to assist you better.

Regards,
OLX India
anaghag
 
Aug 1, 2014

FALSE advertisement

I would like to report a fake advertisement using my mobile number http://pune.olx.in/hercules-cycle-in-good-condition-iid-686295029# . please remove this add asap. PLEASE REMOVE.

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