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one assist

India,
Kerala

Consumer complaints and reviews about one assist

happytoassist
 
Jan 14, 2019

CANCEL & REFUND ONE ASSIST MEMBERSHIP

Dear Riyas,

Greetings from OneAssist!

We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3875641. Your amount 1399/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.
Riyas Mattakombanal Asharaf
 
Jan 11, 2019

CANCEL & REFUND ONE ASSIST MEMBERSHIP

hello

I am Riyas MA. One year Ago I took the service of HDFC credit card, Along with the credit card

One assist service was activated without my information and debited the fee for one year. But on 24th December 2018 again

an amount of INR 1399 debited from my credit card without any prior information or intimation from the One Assist Team. Relationship No 3310590

I Raised the request on 27th dec 2018 to cancel my membership and to refund my money via HDFC credit card team and One assist team.

They are not willing to cancel the request . I got several calls from One Assist team and they are forcing me to Continue the Membership but i
strongly say No to all there calls.

I Clearly told them that i am not interested to Continue the Service and they are not ready to cancel the membership they updated the Bank that i agreed to continue the membership on 9 th January 2019.


On 10th Jan i Again raised the request to cancel the Membership , from there on wards i am getting calls from One Assist team .
Actually one Assist is Fraud company and its not good Like HDFC Bank to Alliance with Them.



Please do the needful to cancel my One Assist membership and Refund my Money.



ThankYou

Riyas MA

09895139418
[email protected]

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