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Consumer complaints and reviews about paytm

gopalmandal
 
May 9, 2017

transfer to bank & not credited in account

paytm account number -9668866748 booking mobile no 9178063835
order no 3156320163
Rs5149 has returned to the same bank account but balance is not credited in bank account and paytm wallet has debited
this is done 29 january-2017.neither credited to bank account nor paytm wallet yet.
sunitachaudhari43672
 
May 8, 2017

Refund My Money

Dear Sir,

Order No: 3128526992
Had pre-booked 5 tickets from paytm and had received sms saying Thank you for pre-booking. We have received you re request & will update as soon as your seats are confirmed. I had not received ant kind of tickets nor confirmation on my registered mobile /email. i called your customer care but not replying properly +918948512531 pls help me
Pakhisinha
 
May 8, 2017

Pending / Faild

TRANSACTION FAILD ITS REGISTER NUMBER PAYTM, DATE - 07/05/2017
YOUR CUSTOMER CARE NOT HELP ME
+917295853617
Subhra_g
 
May 8, 2017

PAYTM-REFUND POLICY SHAM

I had raised a pack of socks from paytm. However, i got substandard socks, ankle lenght socks despite ordering full length socks, the packets were open and all the socks were of a different make
On complaint, i get a standard response that this product is not eligible for refund and they will not refund it
PAYTM_YOU CANNOT OPERATE WITH THIS KIND OF CUSTOMER MISMANAGEMENT, i will be forced to raise it to consumer court
Regards
Subhra
tandansarrma585@gmail.com
 
May 8, 2017

pending thxs

my money is refund I have use your Paytm wallet but I have a transfer to money in my bank account but my Not resveed pending please resolved I'd fast now sir...

Helpline no not call riceived
- 7256812662


resolved me refund
Sameerduggal01
 
May 7, 2017

Return Rejected for watch

Hi,

Ordered a diesel watch worth Rs11085 and wanted to return it in the 2 day after delivery. Placed a return request but after 3 days they rejected the return request. After calling the customer care and writing many mails they are not providing any resolution. The people at customer care dont know how to write a mail and don't read our mails. Also tried calling and talked to many customer support people and there floor managers. One I remember his name was Kuldeep who took more than 1 hour to write one complain and send a copy on my email id. Tired of writing mails and talking to these fools who only say one thing we dont have information our internal team is trying to resolve the issue.
Sushilkaurraj
 
May 6, 2017

My problem

i just want to trasnfer my balance of paytm wallet to my bank account........
-7091886952
but amount deducted from my paytm wallet and not yet reached to bank
the most confusion thing is that paytm didn't asked my bank account no.
and i dont know in whose account that money is credited pls help me sir

my name - rajan
contact no - 7091886952
Radhakrishnan_2006
 
May 6, 2017

Be aware of Paytm. Absolute cheats

This is what I have been circulating on the social media and making people aware of the dangerous consequences by availing any facility through Paytm. Be very careful whenever you do any transaction via Paytm since these guys are the biggest online frauds.
I was trying to charge my mobile bill through this fraud paytm even after I was warned by friends not to visit this site at all. To my surprise my sum of Rs 900 did not reach the merchant Airtel and neither I got any notification about the unsuccessful transaction. I called the customer care executives every day and they were trying to dodge me. I remember the names (Rahul, Kuldip the floor Manager who is the most unprofessional of all, Ms Gupta etc) these guys were unprofessional to the core and were trying to tarnish the image of the so called Paytm. All of them promised a call back and never got back again. They were abusing their own CEO, company and coworkers.
These guys and company wants to make quick bucks and abscond.
Please refrain from using Paytm and be aware of the unprofessional customer care executive.

Radhakrishnan
9900787966
GRV19
 
May 6, 2017

want refund from Pre booking scam by paytm

Dear Sir,

Order No: 3128526992
Had pre-booked 5 tickets from paytm and had received sms saying Thank you for pre-booking. We have received you re request & will update as soon as your seats are confirmed. I had not received ant kind of tickets nor confirmation on my registered mobile /email.

On raising a complain with paytm i have received same reply for every email please find below there response.
(Thank you for writing to us. Apologies for the inconvenience caused.We would like to inform you, that the order 3128526992 was successful and the confirmation sms /email was already sent to you at your registered email Id/mobile no.
Also check your spam mail box for the same.
We assure you, the best of our service.)

Kindly guide us for proper resolution.

Regards,
Gaurav Sawant
GRV19
 
May 6, 2017

Pre booking scam by paytm

Had pre-booked 5 tickets form Paytm on 23rd. got a message that thank you for pre-booking . we have received your request & will update as soon as your your seats are confirmed. i did not receive any kind of confirmation or tickets. Raised complain and even mailed them but same response every time that tickets were booked and sent over registered mobile / email. No proper response from PAYTM.

I had even visited movie theatre at time of movie and confirmed from them that there was not booking from my name or order id.
order no: 3128526992

i have requested for refund but same response from PAYTM that order was successful. Please guide us for proper resolution

Regards,
Gaurav Sawant
rohittandan556565
 
May 5, 2017

moneyy refunded

dear sir I have use your Paytm wallet but I have a transfer to money in my bank account but my Not resveed pending please resolved I'd fast now sir...

Helpline no not call riceived
- 7256812662


resolved me refund
karan_nanda
 
May 5, 2017

update of kyc & service charges

i request paytm to update Kyc to my account but no person came at my mentioned address to update KYC .
One more day i got a call from paytm that one technical will come next day to update kyc in my account but nobody came.
And also i added Rs. 2000 from by debit card to my paytm wallet now i want to send it back to my bank account but it is showing me service charges of Rs 40. Why i will pay charges for My own money. I will tell all my friends and family & even social media to avoid using paytm when there are many payment banks in market
thank you
Karan Nanda
k4karannanda@gmail.com
9034903408
rajanchudhary
 
May 5, 2017

Hello Sir

i just want to trasnfer my balance of paytm wallet to my bank account........
-7091886952
but amount deducted from my paytm wallet and not yet reached to bank
the most confusion thing is that paytm didn't asked my bank account no.
and i dont know in whose account that money is credited pls help me sir

my name - rajan
contact no - 7091886952
sumitmaster8595
 
May 4, 2017

recharge not done

hello sir I have use your Paytm wallet but I have a transfer to money in my bank account but my Not resveed pending please resolved I'd fast now sir...

Helpline no not call riceived
- 7256812662


resolved me refund
goti123
 
May 4, 2017

Didn't receive cashback from Paytm

I ordered an iPhone SE 64 GB (Gold) on April 29 (Order Number : 3156982112), at the time of order there was a cashback of 3000 rs associated with this product. The product got delivered but I did not get the cashback, so I connected with Paytm team but they are simply denying saying like there was no cashback associated with this.


Thanks
Gourab Sarkar
9087048756
taslimuddin
 
May 4, 2017

transfer to bank & not credited in account

paytm mobile number -7091886952
email:-mdiftakhar464@gmail.com
Transferred to BankBank
Txn ID: 65091468432
Paytm Cash Txn ID 5312831173
Rs3500 has returned to the same bank account but balance is not credited in bank account and paytm wallet has debited
this is done 06-january-2017.neither credited to bank account nor paytm wallet yet.
sumanmathor2164
 
May 3, 2017

failer transtion

hello sir I have use your Paytm wallet but I have a transfer to money in my bank account but my Not resveed pending please resolved I'd fast now sir...

Helpline no not call riceived
- 7256812662


resolved me refund
Srilatha nang
 
May 2, 2017

Replacement of Defected Laptop

I purchased a Laptop worth Rs: 26229/- in Paytm and it was a defected laptop which has Battery issue. I requested for a Replacements on 26th Apr 2017.It has been a week since I requested for Replacement. I've been mailing continuously from last 3 days and have no response from Paytm support team.. Please understand this is not a small product where I can instantly buy it from other source.. INR: 26,229/- is a huge amount which got stuck with Paytm and has no use of the product I received..

Now, I either need the replacement ASAP or expecting REFUND (this is a Non- Refundable product) or I need interest for the amount which got blocked with Paytm.
KavyaP
 
May 2, 2017

Product missed

Hi Paytm,I have bought a watch for 4000 on paytm.But they have sent me with some papers wrapped inside in that.I have raised many complaints but tidnt receive any response.
yogeshpoonia
 
May 2, 2017

ONLINE SHOPPING

order id 3065193460 set of two denim bags , for rs 2299 plus rs 1 shipping charges . i just get only one piece and i filed a complaint to paytm more than 3 times but they are actually not doing something . they always ask me to file another complaint and doing nothing with it . i am actually mentally tortured by them . now if my problem is not resolve in 2 days i will complaint in cosumer court .

ONLINE SHOPPING

Vijupai72
 
May 1, 2017

not able to make payments from paytm account

Dear Team, have been a happy customer for more than an a year now, recently my mobile moto play X had some issue so had to load in the entire soft ware again, after downloading paytm and adding money I am not able to find the pay icon to make payments to external vendors. after calling the customer I was informed to uninstall the one I have and down load again with the highest rating.
My concerns now are as follows a) this concern of mine was not there in your IVR at all b) getting to your customer service option is not easy at all for the first time caller to your customer service number, c)customer service number is a STD number of me, d) had to hold for a long time after finding out ways to reach the customer service agent after making numerous calls, e) the executive Almas was so casual...no greeting for calling ..for a fact he took my call and was speaking to somebody in Hindi for amount 30 to 45 seconds..was wondering where did I get connected. I hope this will be the first and last time that I will be required to call on this number. Hope you guys will improve on this. Regards Vijay Pai 9686489001 < 3 points for this.
mathorsinha5684
 
May 1, 2017

failll transtrastion

hello sir I have use your Paytm wallet but I have a transfer to money in my bank account but my Not resveed pending please resolved I'd fast now sir...

Helpline no not call riceived
- 7256812662
Plss Call Me
Sandeepchivate
 
Apr 29, 2017

Hello Sir

I request you to please refund my money. I did my recharge with the retailer again.
Dear Sir / Madam,

My Name : sandeep Chivate
My City : Pune, Maharashtra
My Mobile No : +917091886952
My Email Id : sandeepchivate@gmail.com

I have transferred Rs 100 & Rs 200 (Back to back) on 8th January 2016 at around 8.15 AM from my savings bank account, the amount of Rs 300 is debited (Ref - 70007981-V as per the sms receives from bank),from my bank account but still not added to my paytm wallet.
Now its more than 7 days i can not use my own money. The toll free number which is available for paytm customer care do not have any option regarding my issue & also do not have any option to speak directly with customer service agent.
I have already raised this complaint on care@paytm on 11th January 2016 on which i have received a reply in which I was requested for :-
Request you to share the following details with us:

1. Registered mobile number/e-mail ID
2. Recharge value
3. Order Number
However my issue is not regarding recharge it is regarding wallet balance.
I am very disappointed where paytm customer services are concern,it is pathetic that i have to beg again & again for my own money.
deeppn
 
Apr 28, 2017

very poor service and support

hi by mistake i trasffered money to some other number that number is not registered in paytm and its switch of now its very obvious that money is with paytm if that person recvs my call he will tell i dont have paytm account now whom should i ask for my money and paytm they are not responding and thy are nor recvng my call and no reply for my mail they find many ways to cheat customer before also they blocked my account without my permission in wich i hade around 3k after so many mails thy reactivated now again this problem im using this from past 4 years i have around 10 paytm accounts at my home and now i cant trust these people i am going to stop using this and i will stop for all 10 numbers
deeppn
 
Apr 28, 2017

very poor service and support

hi by mistake i transferred money to other number and that number is not registered in paytm its very obvious that money will be with paytm now i wrote a complaint to paytmcare they are not responding and i tried calling to paytm they are not recvng this is so horrible and now to whom should i ask my money help me re guarding this

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