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Consumer complaints and reviews about paytm

Sanjay6177
 
Mar 31, 2017

Payment success but not rec'd in add money

Today 31/3/2017 I transferred 3 time payment from netbanking to my paytm wallet. My order no is 3000441022 wth Rs.1000 and order no. 3000063458 wth Rs. 2500. And third is order no. 3000017419 wth Rs. 2000.
1000 and 2500 amount debited from my netbanking account. And message sms come on my cell. Is that it amount sent to paytm . But when I checked my paytm account payment is awaited and not rec'd still 9.25pm.
How can I rec'd my payment which is detected from my saving account.
Pl. Solve my problem.
Thanx
SANJAY PATHANIA
9968275543
Poojan kansara
 
Mar 31, 2017

I have done wrong recharge so please do the needful and refund me back sir

Hello sir my number is 7016306473 and i have done recharge for 7016306173 so can i get my refund and please cancel the recharge for 7016306173 as it is already deducted from my account so please refund me and cancel that recharge
Order number is 2998501431

I have done wrong recharge so please do the needful and refund me back sir

ganesanblr
 
Mar 31, 2017

amount is success but not received by store

amount deducted from wallet but not received by network my mail id ganesh.pld2010@gmail.com
Virukiit
 
Mar 31, 2017

money not refunded

this is paytm transaction id 2997561974 and i didn't receive the amount of Rs 49 neither in my bank account nor in my paytm wallet. Please refund my money as soon as possible
ramulnandan783
 
Mar 31, 2017

Refund of 43,000/- not received

Mobile no- 7484984488 Call me sir plss help
They delivered a wrong product (18-55mm (priced 8000) instead of 18-200(priced 50000))
Paytm accepted the return, but customer care told that reverse pickup facility is not available with PAYTM.
So I had to courier the wrong product to seller's address, which reached the seller on 18th march 2017.
After 15 days of continous calls and mails, Paytm responded that seller had received an empty parcel.
I then checked with courier service(First Flight LTD) which confirmed the successful delivery of the product with actual weight.
Post that PAYTM is not taking the case seriously and not responding at all.

It's almost a month now; return courier of product has reached seller. But PAYTM is behaving pitiful; still not refunding huge amount of 43,000/-(Forty three thousand)
PAYTM is handling this case pathetically, which is very irritating.
Every call to customer care is routed/escalated to a team manager who falsely assures of some update within 24 hours. Even after 30 long days I have neither received a reply nor 43,000 refund mount.
Every day I have to write an email to PAYTM which never gets a response.
I am very much frustrated with shopping experience and customer service from PAYTM.
I have all the documents ready to file a case in consumer forum or an FIR.
Online customer care,,,, 9547008
 
Mar 31, 2017

Amount transfer problems

I am not sure what you think about this and the other hand
rajr97237@gmail.com
 
Mar 31, 2017

Amount faild issue

I sent money Rs. 14500/- in bits to my friend She didn't receive money. She had app but she is not using. Her PAYTM wallet not showing balance. But I get msg successful transaction id. What can I do for my money? She hadn't received yet. Pls help!!!!
rajr97237@gmail.com
 
Mar 31, 2017

Рls Нelр мe sir

Not adding money_ 7763032202. in my рауtm , message is coming that you are eligible for adding money from this card only recharge mobile, payment electric bill etc . Please solve the problem because I had already...
rajr97237@gmail.com
 
Mar 31, 2017

My Amount Diducted of my wallet

Pls rifund money number. 7321073351 Contact me sir
kundanjha114@gmail.com
 
Mar 31, 2017

My Amount dicected

But not ricevedy no- 7321073351
Wallet blnc debited - 99 pls sir help me call me sir
nainu
 
Mar 31, 2017

message and update not received about recharging

i have recharged my d2h and electricity bill but i didn't get any message and update on paytm that my recharge is done and my money is also deducted so please check what the problem is otherwise i please want money return
Shyam0619
 
Mar 31, 2017

Mere bank se paise kaat gye hai or mobile recharge nhi hua

My account no-9958575475 my name shyam Maine recharge kiya tha bank se paise kaat gye hi or recharge hua nhi hai order no-2999451965
Gautampandey122
 
Mar 31, 2017

Faild money

Not adding money +91 7321073351
in my paytm , message is coming that you are eligible for adding money from this card only recharge mobile, payment electric bill etc . Please solve the problem because I had already given to you complaint , only adding money is not successful.
Gautampandey122
 
Mar 31, 2017

Fails money

Not adding money in my paytm ,
No_ 7321073351
message is coming that you are eligible for adding money from this card only recharge mobile, payment electric bill etc . Please solve the problem because I had already given to you complaint , only adding money is not successful.
Arunjha254
 
Mar 31, 2017

My Transaction is Failed

my mobile number is 8601189835. i tried to pay my bill Rs 358 but txn. was failed and
i tried customer care number +918948371630 but no solution..
pls help me to get my money...
,+*+*+**
 
Mar 31, 2017

transaction is fail

Dear sir
Thanks
My problem is solved .
My 2000 debit wallet money is refunde
Thanks customer care no 9068573540..
Nursat.alam@gmail.com
 
Mar 31, 2017

Panding Issue

I jolly saju have recently lost about 45000 rupees from my SBI savings account. I did not receive any information or OTP messages about these transactions.
Nursat.alam@gmail.com
 
Mar 31, 2017

Transaction issues

I jolly saju have recently lost about 45000 rupees
No - 7484984492
from my SBI savings account. I did not receive any information or OTP messages about these transactions.
Nursat.alam@gmail.com
 
Mar 31, 2017

Transaction issues

I jolly saju have recently lost about 45000 rupees number - 9546698392
from
my SBI savings account. I did not receive any information or OTP messages about these transactions.
AnilSingh4653
 
Mar 30, 2017

My Transaction is Failed

my mobile number is 8601189835. i tried to pay my bill Rs 358 but txn. was failed and
i tried customer care number +918948371630 but no solution..
pls help me to get my money..
prem3685
 
Mar 26, 2017

Bill payment issue

1. Dear Sir,

I paid bill through Paytm wallet on 15th feb-2017 payment debited in my account
Paytm refference id :Your Order No is2753440279 11:42 am , Feb 15 2017 still not added in my reliance account

Mobile Number : 9381333355

Payment of Rs. 340 received by Paytm !Your Order No is2753440279
11:42 am , Feb 15 2017Your transaction is successful.
Google Play Recharge
Google Play Recharge CodeGoogle Play Recharge Code
Promo Code
GOOGLEPLAY
Applied
Success. Your cashback of Rs 34 will be credited within 24 hours.
Rs 340
Your order is successful


2. Dear Paytm,

iam not received any confirmation mail from your end dont play regarding that payment 340rs so many times i send mail pls call my mobile number

3. Inline image 1

Error showing

4. Dear Prem,

Greetings from Paytm!

We are happy to assist you.We understand that you are unable to apply the promocode. we would like to inform you that kindly coordinate to Google Play's customer support. Should you need any further assistance, let us know.

Note:- You can go through the given link support.google.com/googleplay/go/cardhelp

If you have any queries or concerns, you can also call us on 9643979797.

Regards,
Paytm Care

Disclaimer: Please do not share your Paytm Wallet password, Credit/Debit card PIN, CVV and any other confidential information with anyone even if he/she claims to be from Paytm. We advise our customers to completely ignore such communications.


5. Finally they are cheeting
chinmaya_tutu
 
Mar 23, 2017

Unauthorised Money withdrawal

Hi,

There was a fraudulent withdrawal from Rs 14990 from my SBI card for payTM. This was done by someone calling from phone # 7631791419. Please help me in getting the reversal for the amount done.


Niranjan Behera
8793261648
rankesh.sinha@gmail.com
 
Mar 23, 2017

Refund not given

I booked online ticket for 8 passengers. my no.7765819073 According to the offer I got 1000 cashback against the order ID. The condition for the offer was that the total amount should be more than 5000. My order amount was above 12000. Now I cancelled the ticket for just 1 passenger and remaining will travel. Still they deducted my 1000 Rs cashback while giving refund. There policy clearly states that refund will be deducted if the order is cancelled which in this case is not. Only 1 passenger is not travelling. and the total amount is still above 10000. THe offer expired a long back but I had sent them the proof of their other orders for the same but they denied outright. If cashback of 1000 is against the whole order how can they deduct it while I cancelled for 1 and the total amount is still above 10K. Order ID is 2528487561
help me sir.7765819073
Sumit Mohod
 
Mar 23, 2017

Free Coupons not received

Dear Sir / Madam,

I have placed Order for Chevera Black Aviation Sun Glass+Free Coupons on dated 03/18 (order number 2930416441). This has been delivered to me today dated 03/23.

In The courier I have just received Sun Glass and Free Coupons are missing. Kindly guide me about Free Coupons which I was suppose to get.

Regards
Sumit Mohod
sumitmohod1@gmail.com
7015566218
 
Mar 15, 2017

Sir mera paytm custmer care banker baat ki Aur 19999 ka ferod ker diya

Sir Kal morning me mujse kisi ne paytm ka customer care banker baat ki Aur mere account se 19999 rupey nikal liye plz sir Mujko call kijiye .my no. 9466618070.Sir plz mere problem solve ker do. Plz call kero

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