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paytm

India,
Karnataka

Consumer complaints and reviews about paytm

Ranjani47
 
Apr 21, 2018

Transaction unsuccesful

My Transaction of 15,000/- was notified to be successful but my bank has not received any information regarding this from Paytm.

Paytm call centers blame the bank and the Bank blame paytm and i have lost 15,000 rupees. Need help
hanumanthappa hanu
 
Apr 16, 2018

KYC issue

i was created my paytm account before 1 year back but due to some reason i stopped using paytm but not deactivated my account. two days back again started using paytm and i added money to my paytm wallet from my credit card of HDFC of rupees 5500, when i was transferring that money to another account it were asking complete the KYC but its showing your aadher card number registered with another number, after that i am keep traing to change my mobile number but its cant possible. then i started calling paytm but no has responding this issue not Evan connecting to paytm customer care

so that i need two two things clearly
1. if the KYC not completed why they accepted amount from credit card
2. why they are not providing any proper customer care number

and i registered complaint about this to paytm but no has replied

paytm mobile number:- +91 8884718774
deepsroy
 
Apr 16, 2018

Amount deducted from bank not added in paytm wallet

On 3rd April 2018 I added an amount of Rupees 134 to paytm wallet. It was immediately deducted from my account but not added in paytm wallet. They said if the transaction fails it would be refunded with a span of 7 days. It has been 13 days now but no message from their side. Please look into the matter.

Amount deducted from bank not added in paytm wallet

Hemant Mehar
 
Apr 6, 2018

Paytmag: refund my amount at the earliest

Following are my ticket cancellation details, as per irctc the amount is refunded but the amount is not received on my debit card account.

1 100001181659394 04-Apr-2018 100000228246726 CANCELLED 1355.0 1055.0 PAYTMAG REFUNDED 05-Apr-2018
2 100001209590495 29-Mar-2018 100000227306706 CANCELLED 3640.0 3445.0 PAYTMSDK REFUNDED 02-Apr-2018
3 100001181331999 29-Mar-2018 100000227306707 CANCELLED 2995.0 2275.0 PAYTMAG REFUNDED 02-Apr-2018
4 100001181698065 28-Mar-2018 100000226967082 CANCELLED 2690.0 2500.0 PAYTMAG REFUNDED 29-Mar-2018

i request you to do the needful at the earliest, and post this i dont want to use Paytm, i would suggest other users also to not use paytm for any transactions, nobody is responding on the customer care helpline, its all fake.
Rohan-Khanna
 
Mar 31, 2018

Spelling mistake

TYPO
While entering Pincode of Saharanpur in Paytmall which is 247001 automatically city name is displayed which cannot be edited and has a typo "Sahranpur". But the accurate spelling is Saharanpur. Kindly resolve this typo.

Thanks
Rohan Khanna
asghar1729
 
Mar 26, 2018

Regarding Refund of money

sir/ mam,
I was add 7000/- rupees in PAYTM wallet on dated 03/03/208, from my AXIS credit card, and then i return the Rs.7000/- to bank on dated 03/03/2018 through PAYTM wallet.
Now my 7000/- rupees is not available in my PAYTM account and my bank account. so please solve my issue immidiatly. I also aatched herewith the scrren shot. ORDER no.65904827835


Regards,
Md Ghulam asghar,
Mob-8121936527

Regarding Refund of money

Sirisha d
 
Mar 24, 2018

Not able to link Aadhar card

I'm not able to link my Aadhar card to my Paytm account.. because of this I'm not able to receive money from others

Not able to link Aadhar card

bharath203
 
Mar 23, 2018

Paytm: Amount sent to wrong number

Paytm Mobile Solutions — paytm: amount sent to wrong number

2 Reviews
BharatKumar putta on Mar 23, 2018 Mark as Resolved
Phone/Mobile Number: 9535583778
Transfer ID: 18240473935

Hi,

I am wrongly transferred amount of 1800 to mobile no: 9793754446, he is not picking call, I raised a service request/complaint to paytm, they also tried calling from their end, he is not recieving their calls, still they are not reverting the payment from backend, if its genuine transaction, he would picked call answered them, also he is in Madyapradesh, I am in Bangalore.

Please do the needfull.

I called the sender, he agreed, he recieved 1800 and he took confirmation of my number nd name, i dont see paytm contacted him on this, he can be reached on alternate no also 7985544816. why paytm is so irresponsible, can talk to him right, hetold, he dont know how to send money back, paytm can reverse from backend taking his consent.

I am really disappointed paytm is not taking any intiative to reolve this, gave me a free suggestion to file a police complaint, what bullshit is this, atleast talk to sender and revert from backend.

Amount: Rs. 1800
Date and time of the transaction: 23/03/2018 at 10:32 AM
Transaction ID: 18240473935

Thanks
Bharat
bharath203
 
Mar 23, 2018

Paytm: Amount sent to wrong number

Phone/Mobile Number: 9535583778
Transfer ID: 18240473935

Hi,

I am wrongly transferred amount of 1800 to mobile no: 9793754446, he is not picking call, I raised a service request/complaint to paytm, they also tried calling from their end, he is not recieving their calls, still they are not reverting the payment from backend, if its genuine transaction, he would picked call answered them, also he is in Madyapradesh, I am in Bangalore.

Please do the needfull.

Thanks
Bharat
praveensastry
 
Mar 9, 2018

Unable to transfer amount from paytm to anyone

Complaint team,

Sir i have amount in paytm but i couldn't able to transfer that amount to my bank account.

I am getting error related to KYC but 10 before i have submitted all my KYC documents and i completed Bio-metrics also but still my paytm payment bank account is not activated.

I complaint them through paytm app and i called to customer care but they are responding properly.

every time whenever i call paytm customer care, i am loosing amount because they don't have Toll free number.

Please solve this problem because i need to pay my loan emi but my amount is stuck in paytm.

Thanks,
Praveen Kumar V R
7813961985
[email protected]

Unable to transfer amount from paytm to anyone

praveensastry
 
Mar 8, 2018

Issue in mount transfer to bank

Complaint team,

Sir i have amount in paytm but i couldn't able to transfer that amount to my bank account.

I am getting error related to KYC but 10 before i have submitted all my KYC documents and i completed Bio-metrics also but still my paytm payment bank account is not activated.

I complaint them through paytm app and i called to customer care but they are responding properly.

every time whenever i call paytm customer care, i am loosing amount because they don't have Toll free number.

Please solve this problem because i need to pay my loan emi but my amount is stuck in paytm.

Thanks,
Praveen Kumar V R
7813961985
[email protected]

Issue in mount transfer to bank

Guru Prasad
 
Mar 8, 2018

Didn't receive money

I am a merchant I didn't receive any message from paytm that I haven't received my customers money 240rs so please don't cheat us please send the amount I earned hardly my number is 9880342878 please it was my first business 😩
FARMANULLA SAGAR
 
Mar 7, 2018

not refund of money

hello sir, on 5th mar 2018 I tried to book train ticket using IRCTC app and payment through paytm, while transaction process Bank confirmed & payed the amount 229.78*3=689.34 (tried thrice to book ticket) but cause of paytm KYC, PayTm didnt generate the order ID in paytm app, but sends me a msg & email that "your bank confirmed successful payment of rs 229.78 against order id 100001182479651,100001182420893,100001182458775(I tried thrice so 3 order ID) and we will refund your money in case of order is cancelled" but still I didnt get my money back & also I didnt get any train tickets.. I tried to call PayTm but no use,& call charges was too much.
my mob num:8123589580.
Email:[email protected]

not refund of money

Suhail1621
 
Feb 7, 2018

Scamming money

An Instagram account paytm Official started scamming money Saying the first 1000 followers will win 4000rs on paytm and to verify our paytm account they asked us to send some amount... Through different verification process they have taken 1400rs from me. They did that by showing me that u received 8000 because u are a lucky winner and showed me a 8000 transaction to my account. And they asked me to pay more so that I will receive the money..when I. Told them. It's a scam they have blocked me and I dnt know what to do about the money. Kindly take necessary action

Scamming money Scamming money Scamming money Scamming money

RajShekaran
 
Feb 3, 2018

Did not receive money

Did not receive money in my wallet though the client received the transaction id (4556181232). Customer care help lines of no use they are only IVR no human interaction and no option for my case in IVR too
Swapnapaytm
 
Jan 24, 2018

Amount deducted as Paytm order

On 20 January without doing any transactions 971rs once and 486 rupees once deducted as Paytmorder #4480203977,#448022632

I wanted to what is this Paytm order without any reason

Amount deducted as Paytm order

[email protected]
 
Jan 18, 2018

Transaction ID "(Paytm Cash Txn ID 17409366893)" against Rs. 1202.

Dear Sir,

Someone unauthorized merchant has deduct of Rs.1202 from my paytm A/c Transaction iD is "17409366893" and the merchant order ID LPT25963162638 of amount Rs 1202.

and i'm using only laptop and my phone(that too i'm the only person use my laptop) to use paytm hence how come "the login was initiated from user's end and the account was already logged in to the merchant's website".

by looking only it's getting to know mistake by Paytm because

1) the transaction emails i have not received.
2) it's not showing in my orders also and once the merchant amount paid i should receive the invoice even that also i have not received since it's showing Paytm is allowing unauthorized merchants also means it's really so sad.

i have checked with Paytm they are telling we are unable to refund the amount.
Kindly help me to refund the money

Regards,
Chidananda
compbo
 
Jan 10, 2018

Paytm amount deducted from wallet and not transfered to bank account

I have transfer money from the paytm wallet to the bank but amount is deducted from wallet and is not deposited in the bank account.

Paytm Transaction ID:17356958658

Regards
aashi0001
 
Jan 9, 2018

Lost money in transaction

Greetings,
Hi as I was trying to transfer money from my paytm wallet to Bank Account, The transaction failed from paytm end and money got deducted from my wallet but I have not received it in my bank account and in passbook its showing IMPS Number Null, Please look into this as I am really tensed about my loss of money, please let me know the Transaction ID is : 17363495977.
My Phone number is 9888064476 please let me Know ASAP as I really need the money.
Rameshwar Dubey
 
Jan 7, 2018

Amount not refunded

Amount not refunded of purchase from club factory order no. SO9371509.
PAYTM trandaction ID. 7379176461.

Amount not refunded Amount not refunded

Sandeep Kumar Sandy
 
Dec 22, 2017

wrong updation

i am sandeep kumar my paytm account has been updated as merchant paytm account by one of PAYTM EXECUTIVE on 18-12-2017. if i call to paytm customer care they keep giving different numbers and no correct response. pls help out
murali_krishna12
 
Dec 21, 2017

Customer care telling wrong Transaction Id

I have sent money from paytm wallet to bank and its already been two days. While contacting customer care, its saying the wallet transaction ID is wrong when I am giving the wallet transaction ID shown in the Paytm App

Customer care telling wrong Transaction Id

Ravi Teja
 
Dec 7, 2017

AMOUNT DEDUCTION

Hi there!

Your bank just confirmed a successful payment of Rs.561.73 on Paytm against Order ID X0GUCL9YHOCTIUZVPSC2OVIG. We will refund your money in case the order is cancelled. Please contact us at https://paytm.com/care if you have any queries.

Thanks,
Paytm team


did not get any refund on this above said transaction.
[email protected]
 
Dec 5, 2017

Returned two products but received refund for one dress

Dear paytm my complaint resigesterd on 4344648304 but still waiting for reply your reply following below.. please solve my issue as soo as possible.. i wants to know my refund status..

This is in regard to the concern of product return for item 4344648304 which you have registered with Paytm against the order number 4078196190. As per the system, there are multiple requests generated from your end for the same issue on the same order number.

I have received two dress materials in one package which I have received one dress material but they have not RS 299/- For another kids dress material.. please give solution for my problem

Thanks
Uma

Returned two products but received refund for one dress Returned two products but received refund for one dress

raghu p m
 
Dec 5, 2017

wrong payment

i have made a wrong payment to a current account holder at icici bank, i have done this through paytm transfer

is there any way i can get back my amount from that particular account holder.

contact 7899923434 to suggest solutions

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