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Consumer complaints and reviews about paytm

Aug 30, 2017

Cash back not received

Hi all,

I have booked iPhone 6 32GB on 28th.In that cash back offer is 5500 rs. I have received the part on 29th august.but till now didn't received the cash back.for that I have logged case also. But didn't receive reply also.
My Order Id: 3734170705
Wallet txn I'd : 14004171554

Kindly do the needful.

Please find the attached screenshots.

Cash back not received Cash back not received

Sangeeth Raj
Aug 24, 2017

Credited from paytm not debited to bank

I have received the amount from
Zoom car Rs.5550 has been debited from my account but not credited to bank since 1month. So disappointed

Sangeeth Raj
12846537590 transaction id

Credited from paytm not debited to bank

Mahesh hallur
Aug 22, 2017

Bingo madangles coupon redeem

I took bingo madangles and thought of redeeming the coupon . But when I enter the coupon code it's showing code is invalid.. even though I entered it correctly it's showing error.. I think they are cheating in order to buy the product
Marshal Wilson
Aug 14, 2017

Payment issue

250+250+250+200+200 (total 5)
1. 250 rs - 13846001242 (transition id)
2. 250 rs- 13486437126
3. 250 rs - 13485409762
4. 200 rs - 13484743410
5. 200 rs - 13484191770

payment is done successful. but receiver didn't received. tried 6 times only one transaction is done. remaining must be refunded to my account.
And called to customer they are not receiving the call and telling to be in line. And raised complaint they are telling only it is successful but the person i sent is not received.So what is the option to get money back.

Payment issue Payment issue

Aug 1, 2017

Amount not refunded to PayTM wallet

I did two transactions on 30th july 2017 , transferred amount to bank from my Paytm wallet. The amount was deducted from Paytm and not credited in my bank. It's almost 48 Hours crossed , could not reach customer support simply saying that Invalid TX N number entered even after I entered correctly.

Here are my two TXN IDS :

1, Txn ID: 12991126102 4897.96 rs/-
2. Txn ID: 12991096370 5102.04 rs/-

Please assist me here to get back my money | contact info :- 9008185644. Really have worst experience with PayTM
Jul 30, 2017

Order not delivered but showing delivered in status

I placed a order with order no 3563517606 and the product is not delivered yet and in status it is showing delivered. When i am calling to paytm and writing mail to paytm, paytm is saying that product is delivered to some ram and i dont know who ram is, i dont know how paytm can deliver the product to someone else and the name which was mention in bill was krishna uppal then i dont know how can they deliver it to some one else. The payment is made by krishna uppal and in bill also name is of krishna uppal then how can paytm deliver it to some one else and now 4 days have passed and till yet i have not received my refund.
Kindly initiate my refund today else i have to take a strong legal action.

Order not delivered but showing delivered in status

Deboshree Das
Jul 26, 2017

Refund of 191 rs

Multiple payment has been made towards electricity bill of rs 191
Jul 18, 2017

Money Transfer

I transferred 3000 from my paytm wallet to bank account. Money Deducted From my wallet with charge But not transferred to bank account. It still showing pending.. Please Solve this problem..

Money Transfer

Jay Doshi
Jul 16, 2017

Payment uploaded but not refelcting


I have uploaded 5000.00 to paytm account. My Transaction no is 85215227163723387690143 and the authorization code is 012542.

I have done this on June 12th 2017 and till date i am not getting my money either in the wallet nor on Paytm.

These is no one answering my query. I have made this payment towards the Uber but neither Uber is reverting nor Paytm.

Pls help and suggest how do i get my money back.


Tippu Sulthan
Jul 4, 2017

Amount deducted but not credited in account or Paytm wallet

Spoke to customer care they r giving wrong commitments and not giving proper response CCR sonam was the person who was handling the case had called 30 times but not getting it solved

Amount deducted but not credited in account or Paytm wallet

Jun 30, 2017

transaction failed no money was transferred back


Order no is 3170121026. i have paid 1592 for Airtel broadband and payment was failed. I got the message that amount Rs 807 will be refunded to my Paytm wallet and Rs. 785 will be refunded back to your bank account.
This message i have received on 1st May,2017. Its been 2 months and i didn't got my money refunded to my account and paytm wallet too.

Please look into it.

Nikhil Solanki
Jun 21, 2017

money not transferred

i had transferred 4000rs from my paytm wallet to my bank account in november 2016. ihavent yet received the amount also im not getting a proper response from the bank or paytm itself. its been 7 months now kindly help.
Jun 18, 2017

Refund not come

I had booked a flight from Columbo to Bangalore- Jet Airways 9W-277 on 4 May 2017 from Paytm account, Order #: 3183059825, Mobile number: 9886645981. However, I got a mail from ClearTrip later that this flight has been cancelled and you are being given an alternate flight option to book which I did not want and hence rightfully asked for full refund from Paytm which was agreed by Paytm and I got a mail on 11 June that your query will be resolved within 5 days. However, as of today, I have not received the refund amount and its been more than 7 days since I raised the request.
Jun 18, 2017

Received damaged product

Hi sir this is ajay
From last 3days I'm not able to rise the return request I'm not getting proper response from Paytm I have clear video which I tuk it while unboxing the TV it s clearly damaged when I cal to Paytm care they ll tell me tat seller is not ready to accept the return or replacement and telling me to contact the seller directly
I have did payment to Paytm and now y should I talk to seller and tat seller is not responding properly
I'm not getting any solution from paytm il share d images bellow

Received damaged product

Jun 13, 2017

pendrive purchased packet received,but nothing inside(empty packet)

my order no 3351987957.purchased sandisk ultra dual usb 3.0 64 gb usb otg pendrive..rupess 1501.
i received right now but after open the packet nothing inside the packet.empty packet.
i purchased from online so delivery boy given to my office receptionist.no call nothing to me..pls help me asap.sending you some screenshots.

written if undelivered,return to-
suman enterprises 301,office no 31,13,nehru place,new delhi 110019,phone-9643979797.

but not connected to that no..pls revert my issue.

call me 08895254268..its a big issue,as i need it urjenty

pendrive purchased packet received,but nothing inside(empty packet)

Tunaram Barik
Jun 11, 2017

Unable to settled with bank a/c

I am unable to settled with bank a/c and getting below attached error and also unable to contact cc with registered mobile no 9483436725 its asking try with registered mobile no.

Plz do needful ASAP.


Unable to settled with bank a/c

[email protected]
Jun 10, 2017

have not received refund for cancelled flight

Hello ,

I booked a flight from paytm ( ORDER ID : 2586526919) for Jaipur to Bangalore ( Aircosta PNR- 02QCNY ) scheduled for March 4th, 2017.The flight was cancelled from airlines and they promised to refund full amount paid which was 4156/- Rs. Now Airlines says that they have refunded my amount to Paytm. Airline ( Aircosta ) provided confirmation mail of refund also which I already forwarded to paytm many times. I have been following up with paytm for last 4 months but did not receive my refund into paytm account yet.Each time paytm raises new refund case and provide the justification that they are having ownership issue with airline which is causing delay. My query is that why I am getting suffered due to their internal issue.I have provided all required information to paytm and written may complaints still they are not processing the refund. Here I am attaching the mail confirmation from aircosta and request you to take necessary legal action against paytm. Please help me to resolve it ASAP.


Aditi Sharma

have not received refund for cancelled flight

Chandra shekar H V
Jun 6, 2017

Request for amount refund from Paytm

Dear sir/madam,

I made Paytm for below mentioned shipment number but i was cancelled that shipment.. by mistakely i made paytm for below shipment number.. but still the delivery company (Delhivery Pvt. Ltd.) not received the amount.. so please refund that amount to below mentioned paytm account..please refund my amount as soon as possible.. please find the bellow mentioned shipment details and my account details and also find the my paytm account screen shot..

AWB # ############

My contact number - 9880162895

Request for amount refund from Paytm

Darshan Racer
Jun 5, 2017

Transferred to wrong bank account

Amount is Transferred to wrong account number
Payment Accepted - Paytm Code ( Selected Bank Account)
But My Bank Account is transferred to wrong bank account number ( which Bank account is Closed)

Transferred to wrong bank account

May 25, 2017

I am unable to login to my account


I am active user of paytm from last 3 years...and now out of no where i am unable to login to my account.. it is saying invalid username and password .and when i am trying to use forgot password... and i have not received any link... amd when my friend is trying to send me money.. it is saying mobile number is not active.

My credentials are
Mobile num: 9467991802
email: [email protected]

I am having paytm wallet balance and i need access to my money...and as u can see i have active statement for the month of april

I have registered my complaints number of times but they are not responding back.. I have tried calling but the guy straightly said that this is not in their hands. if they can not resolve it .. then who will resolve it...

I am unable to login to my account

Ambay Chaurasia
May 16, 2017

refund not received

The following is the ARN provided by merchant(Paytm) ARN7525317121580058200371 but nethier i am able to track my refund trasaction nor it is getting reflected in my account. please look into the matter and take required action ASAP
May 12, 2017

My money has not been refunded

My money has not been refunded I n my paytm wallet or my bank account but still the status shows as refunded.
On raising this issue to paytm customer care I do not get a satisfactory solution.
They say they have refunded to my bank account but in the screenshot you can clearly see my bank account number is not mentioned

My money has not been refunded

Renu GLoch
May 6, 2017

Balance not added

I have made a transaction of 100 rupees from my credit card and 100 rupees is deducted from my bank account. But not added to my paytm wallet.
May 2, 2017


Seriously worst customer service ever I have experienced. From last 2 week I'm waiting for my refund nothing happened. I returned both the items to the same pickup person ( Anand Kumar # 8884052402 ) and the same he has confirmed to customer care person on conference call and as he now left the job they dont want me to refund me my rest amount. Such a worst service. I wrote/called you guys many times for the same nothing happened. Return order ID: 3279303296 Pickup AWB is :PTM25203276

Refund Refund

Vidya Pati
May 2, 2017

Double Payment issue while doing payment from PayTm to Netmeds

Yesterday I did a payment of Rs 2,261.80 to Netmeds from Paytm.
Initially I got a POP up message that payment is declined from Bank from Paytm.
Then again I made payment from Bill Desk , that was success,
After some time I get text message in Mobile that payment to Netmeds from Paytm is success
When I see my bank Trasaction , Payment amount also dedecuted from bank for Paytm Trasaction.

Now I am calling Netmeds that payment is done twice. they raised 3,4 tickets and closed that payment is done only once via Bill Desk.

so Please help to solve my payment issue vai Paytm

Double Payment issue while doing payment from PayTm to Netmeds

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