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Consumer complaints and reviews about paytm

Jan 14, 2017

Money has not been refunded

Paytm has not refunded my money back. It has been more than two months. They are not replying to emails.

Please help me to take strict action against them
sandip waghmare
Jan 14, 2017

not add money in patym walleat

i added money in paytm walleat but it not added in walleat and not adeed in my ATM
i meet the branch of bank they told this is a patym issue
contact paytm
Ranjeet Priyadarshi
Jan 13, 2017

Paytm is not refunding money for multiple transaction for single payment

I did payment of rs 55 on 7th Jan-2017 to mobile no 7204717153, but 55 rs has been deducted from wallet two times.
Paytm Cash transaction ID 5377649885 and 5377649729.

Same issue I had faced on 8th Jan -2017.I did payment of rs 55 on 7th Jan-2017 to mobile no 8867519540, but 55 rs has been deducted from wallet two times.
Paytm Cash transaction ID 5404088513 and 5404088349.

I complain multiple times but paytm is not responding. Please look into this issue to refund my money.

Paytm is not refunding money for multiple transaction for single payment

Jan 13, 2017

Money not refunded by Paytm

My train got cancelled on 07/01/2017, amount deducted from by bank account directly but recharge not done in my vodafone number, I contact to paytm care multiple times (Ref 18029298,18078764,18304865,18613692). The only reply i am getting is "You will get back your money directly into your bank account within 48 hr". Till now i didn't get my money back..

My order ID: 2539849275

Please refund my money back......
Jan 12, 2017

I've not received money yet in my bank eventhough paytm status shows success

Wallet txn id; 5142076029

I transferred the cash 4100 into my paytm wallet from my bank account on 31/12/2016. The cash successfully added into my paytm wallet, and after a while I transferred the cash back into my bank account, And the cash was successfully deducted from my paytm wallet, but till now the cash 4100 rs. Didn't add successfully into my Bank account. And I had talked to my Bank's Customer Care Executives and they had confirmed that these 4100 rupees aren't credited yet into my bank account. Kindly Help getting my cash bank into my Bank account.
Amir mangar
Jan 12, 2017

I lost my paytm wallet ammount

Dear sir..

I lost my paytm wallet balance aRs..1995 i dont know what to do ,actually i was tryng to login with my paytm account unfourtnally i forgot my password so i creat a new paytm password with same number and i login with new password and its open but my paytm wallet ammount was empty...so pleeeez
Jan 11, 2017

money not revesef in vallet

yesteday at 10 pm i was booked a train ticket by using paytm wallet money deducted from wallet but ticket booking process not complet .
How can i get my money back
my cont. no 9737573294
Suma shashikant joshi
Jan 10, 2017

Money disappeared from paytm wallet..

I have complained about disappearing my paytm wallet money rs 541 without making any transaction...unfortunately I haven't received any response from paytm care....
Vijaya Kumar
Jan 9, 2017

pass book entry

pass book entry,balance should be 1850=00 but showing 0 balance.get back my money.
Jan 9, 2017

Amount deducted from account but not come on my paytm wallet

The amount of rs 2000 twice deducted from my two bank account but not come on my paytm wallet please help me as early as possible. I have loss of rd 4000.
guruprasad balija
Jan 7, 2017

Unauthorized transaction of 5000 to other paytm account from hsbc account

Hi Team,

there was a unauthorized transaction happened from my hsbc credit card to some paytm account .
Blocked the card from hsbc customer service

Merchant Bank : One97 Communications Ltd
Authorization Code : 005961

Please refund back the amount asap and do the needful

contact number : +91-9743133778

Thanks and Regards,
Kaushik De
Jan 5, 2017

Money taken

I am unable to access my paytm wallet. They not atall helping me. I have above 9000 INR in my paytm wallet. I have emailed them several time. They are not bothered to contact me and resolve the issue. I am unabke to use my paytm wallet amount.

Money taken

Jan 4, 2017

Wrongly entered bank account details

I wrongly entered my bank account details. Because in paytm some one account details was saved automatically and I proceed to Accept paytm in Bank account which was not mine.... Please cancle the Bank account linking details verification, In Accept paytm.
My mob no. is 8147991873
Josh Henry
Jan 4, 2017

Cashback ( 2441656455 )

Dear Sir,

I ordered Panasonic Viera Tv on 22nd Dec 2016, which was delivered on 27th of December but I didn't receive the cash back of Rs.4283.I called the helpline number but I could only reach the IVR. So I left an email. Two days later they replied to me that " I didn't apply the coupon while placing the order but as one time exception they will credit the cash back amount to my account once the return policy was over. I agreed to it and even acknowledged the email. A day later they sent me an email confirmation and also received a call that money will credited once the return due date was over which was 3rd of Jan 2017. I tried calling and even reaching out through email but they're ignoring my emails and calls. I have the voice clip of the conversation I had with the agent who firmly insisted that it'll be credited withing 24hrs after the return policy is over. I need someone to look into it and solve the issue immediately.

Cashback ( 2441656455 )

K g Boraiah
Jan 3, 2017

fraud transaction

some person did fraud transaction from my icici account through paytm as i have received a message of tansaction of rs 5000 through vin*paytm .kindly give me proper information of transaction and also if it is not completed kindly cancel the transaction as soon as possible.i hope you people will take action as soon as possible.

thanks and regards
k g boraiah

[email protected]
Jan 3, 2017

Paytm fraud

Paytm Without autheraisation 2000 rupees diducted from my debit card
Kindly do the needful.
PURCHASE SUBJECT: MCUPOS 03JAN0203 Card no.: 5292XXX4XXXX9038 03JAN PAYTM NOIDA Ref: ############

Jan 2, 2017

not transfered money deducted money my account

I have transferred the amount to using paytm wallet through my debit card on the 25-12-2016 but money deducted my account, 4000,4000,2000,rupes. but not transferred money other bank account . my account number -52210633788 plese refund money my account Sanath Nagar, Hyderabad, branch code 020076 please refund money my account
My name – vikram dommeti
My mobile number -9908665856
Jan 2, 2017

money deducted but transaction failed

On 16 december i have made a transaction regarding electricity bill and payment was nade but transaction was failed my number is 9007512806
Dec 29, 2016

paytam wallet

i was transferring the moeny in bank a/c but the money is deducted to my account and not transfer yet .. and nit even refelcting in paytm wallet but i got msg that ur money is added in paytm wallet ...what i do ... ??? atlest paytam wallet mein to show money
[email protected]
Dec 28, 2016

wallet money transfer to bank

i was transfer my paytm wallet amount 200 rs to my bank account but still the amount is not added in my bank AC.
paytm wallet transaction id: 4604216373
date is 16/12/2016

wallet money transfer to bank

Dec 28, 2016

Paytm refund

I have reverted back money 1600 from Paytm to icici bank I got message it was successfuly transfers and gave ref no 75503726358010794117045 I checked with icici they told they didn't receive any money and asked to contact paytm. Paytm doesn't have call center with whom I can talk I was provided with IVR and complaint ticket was raised.. But still money is not transfers...

Txn id- 4792308521
Dec 25, 2016

money not refunded

Didn't received refunded money in bank from paytm walet
i added rs.4500 to my Paytm wallet for booking the tickets but my one of my friend already booked the ticket so i wanted to refund that 4500 rs back to my acc. i did it . i recieved a confirmation with a message saying it would take 7 days to show in your acc. i waited for 7 days but didnt recieve it still now.
please help me. my phone no. is 9028412220
Dec 24, 2016


My train got cancelled in 14 Dec. I contact to paytm care multiple times (Ref 15301437,13627439,15120664). The only reply i am getting is "We are looking into this and will get back to you with an update in next 24 hrs.". Till now i didn't get any information from them regarding refund.

My order ID: 2131516003

Please refund my cash......
Dec 24, 2016

Paytm bank transfer pending for last 3 days

Sub: paytm wallet transaction ( Bank Transfer of money from paytm wallet ) of rs 2000/- with transaction id: 4787835437 dtd 22-12-2106 at 10-57 AM – debited in my paytm wallet but no credit received into my Bank.

Ref: My paytm Account Mobile nr : 9845447498

I have sent rs 2000/- from my paytm wallet to my bank and it says status as " PENDING " for the last 3 hours. In fact , when I was inputting IFSC Code of the Bank , it says it is not valid , but meanwhile , my wallet got debited rs 2000/- So please clarify what is to be dome and where the money of rs 2000/- has gone ? For your ready infn: My wallet transaction ( paytm cash transaction ) ID is 4787835437 dated 22-12-2016 at time 10-57 hrs. I have asent complaint thru my Paytm wallet from my mobile APP for this transaction ID on 22 -12-2016 and 24-12-2016 , But there is no response from your customer care till now.

I have sent complaint thru paytm mobile APP ( help for wallet transactions ) at 11-15 am on 22-12-2016 and also thru paytm.com ( paytm.com.care/tickets ) at 13-55 hours on 22-12-2016 which were successful. But till date there is no resolution of the same.

Satyanarayana Kotta, Sr.DGM(Rtd) - BHEL,
No 98, B1, SFS House,
6 th B Cross Road,
Yelahanka New Town ,
Bangalore - 560064, India.
Phone : 080-28462080 (Residence), 9845447498(Cell)

Sent from Yahoo Mail on Android
Dec 24, 2016


I am not able to book the movie tickets and apply the promo code which is telling that it is an error


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