Log inRegister
Submit Complaint



Consumer complaints and reviews about paytm

Jan 4, 2017

Wrongly entered bank account details

I wrongly entered my bank account details. Because in paytm some one account details was saved automatically and I proceed to Accept paytm in Bank account which was not mine.... Please cancle the Bank account linking details verification, In Accept paytm.
My mob no. is 8147991873
Josh Henry
Jan 4, 2017

Cashback ( 2441656455 )

Dear Sir,

I ordered Panasonic Viera Tv on 22nd Dec 2016, which was delivered on 27th of December but I didn't receive the cash back of Rs.4283.I called the helpline number but I could only reach the IVR. So I left an email. Two days later they replied to me that " I didn't apply the coupon while placing the order but as one time exception they will credit the cash back amount to my account once the return policy was over. I agreed to it and even acknowledged the email. A day later they sent me an email confirmation and also received a call that money will credited once the return due date was over which was 3rd of Jan 2017. I tried calling and even reaching out through email but they're ignoring my emails and calls. I have the voice clip of the conversation I had with the agent who firmly insisted that it'll be credited withing 24hrs after the return policy is over. I need someone to look into it and solve the issue immediately.

Cashback ( 2441656455 )

K g Boraiah
Jan 3, 2017

fraud transaction

some person did fraud transaction from my icici account through paytm as i have received a message of tansaction of rs 5000 through vin*paytm .kindly give me proper information of transaction and also if it is not completed kindly cancel the transaction as soon as possible.i hope you people will take action as soon as possible.

thanks and regards
k g boraiah

[email protected]
Jan 3, 2017

Paytm fraud

Paytm Without autheraisation 2000 rupees diducted from my debit card
Kindly do the needful.
PURCHASE SUBJECT: MCUPOS 03JAN0203 Card no.: 5292XXX4XXXX9038 03JAN PAYTM NOIDA Ref: ############

Jan 2, 2017

not transfered money deducted money my account

I have transferred the amount to using paytm wallet through my debit card on the 25-12-2016 but money deducted my account, 4000,4000,2000,rupes. but not transferred money other bank account . my account number -52210633788 plese refund money my account Sanath Nagar, Hyderabad, branch code 020076 please refund money my account
My name – vikram dommeti
My mobile number -9908665856
Jan 2, 2017

money deducted but transaction failed

On 16 december i have made a transaction regarding electricity bill and payment was nade but transaction was failed my number is 9007512806
Dec 29, 2016

paytam wallet

i was transferring the moeny in bank a/c but the money is deducted to my account and not transfer yet .. and nit even refelcting in paytm wallet but i got msg that ur money is added in paytm wallet ...what i do ... ??? atlest paytam wallet mein to show money
[email protected]
Dec 28, 2016

wallet money transfer to bank

i was transfer my paytm wallet amount 200 rs to my bank account but still the amount is not added in my bank AC.
paytm wallet transaction id: 4604216373
date is 16/12/2016

wallet money transfer to bank

Dec 28, 2016

Paytm refund

I have reverted back money 1600 from Paytm to icici bank I got message it was successfuly transfers and gave ref no 75503726358010794117045 I checked with icici they told they didn't receive any money and asked to contact paytm. Paytm doesn't have call center with whom I can talk I was provided with IVR and complaint ticket was raised.. But still money is not transfers...

Txn id- 4792308521
Dec 25, 2016

money not refunded

Didn't received refunded money in bank from paytm walet
i added rs.4500 to my Paytm wallet for booking the tickets but my one of my friend already booked the ticket so i wanted to refund that 4500 rs back to my acc. i did it . i recieved a confirmation with a message saying it would take 7 days to show in your acc. i waited for 7 days but didnt recieve it still now.
please help me. my phone no. is 9028412220
Dec 24, 2016


My train got cancelled in 14 Dec. I contact to paytm care multiple times (Ref 15301437,13627439,15120664). The only reply i am getting is "We are looking into this and will get back to you with an update in next 24 hrs.". Till now i didn't get any information from them regarding refund.

My order ID: 2131516003

Please refund my cash......
Dec 24, 2016

Paytm bank transfer pending for last 3 days

Sub: paytm wallet transaction ( Bank Transfer of money from paytm wallet ) of rs 2000/- with transaction id: 4787835437 dtd 22-12-2106 at 10-57 AM – debited in my paytm wallet but no credit received into my Bank.

Ref: My paytm Account Mobile nr : 9845447498

I have sent rs 2000/- from my paytm wallet to my bank and it says status as " PENDING " for the last 3 hours. In fact , when I was inputting IFSC Code of the Bank , it says it is not valid , but meanwhile , my wallet got debited rs 2000/- So please clarify what is to be dome and where the money of rs 2000/- has gone ? For your ready infn: My wallet transaction ( paytm cash transaction ) ID is 4787835437 dated 22-12-2016 at time 10-57 hrs. I have asent complaint thru my Paytm wallet from my mobile APP for this transaction ID on 22 -12-2016 and 24-12-2016 , But there is no response from your customer care till now.

I have sent complaint thru paytm mobile APP ( help for wallet transactions ) at 11-15 am on 22-12-2016 and also thru paytm.com ( paytm.com.care/tickets ) at 13-55 hours on 22-12-2016 which were successful. But till date there is no resolution of the same.

Satyanarayana Kotta, Sr.DGM(Rtd) - BHEL,
No 98, B1, SFS House,
6 th B Cross Road,
Yelahanka New Town ,
Bangalore - 560064, India.
Phone : 080-28462080 (Residence), 9845447498(Cell)

Sent from Yahoo Mail on Android
Dec 24, 2016


I am not able to book the movie tickets and apply the promo code which is telling that it is an error


Faijan ashraf
Dec 24, 2016

Money send issue

By mistake i send money on wrong number and i want it get back plz do something i really need that money... I want an answer plzz
Deepa shetty
Dec 23, 2016

Not able to access the account

I am not able to pay through using paytm account such as. uber fare, mobile recharge etc.
Deepa shetty
Dec 23, 2016

Not able to access the account

I am not able. to pay through using it,such as uber fare ,mobile recharge etc.
udaykiran b
Dec 22, 2016

Money not transfered

i transfered money 9850/- to paytm from two banks but money not transfered & not even reflecting in PAYTM

Money not transfered

Thasin Taj
Dec 22, 2016

Money trtrafor

Paytm to axis bank money was not paid 5000rs please return my money
Dec 22, 2016

order 4 items in this Order# 2347972024 never received but status shows Delivered

I have ordered 4 items of this order # 2347972024 of which i received all 3 except this one which i have been asking for solutions.
Either the courier guy has cleverly done some trick not to give and has managed to get the signature of my dad who is elderly and they claim its been delivered. I have been shopping from more than 10 years with almost all the vendors and have never faced the delivery problems until now.

The item is not yet reached my house and they have the status mentioned as Delivered against the item.

I have been asking for help from one week after the other items have reached delivered home excepting this.

They keep sending me the POD which currently says its been delivered and my dad's name and Signature is seen. If he has taken it, i would get it that day itself as my house is not so huge not to find this courier. Its a pack of 2 shirts and this would not be so small enough to get misplaced also.

Not sure what is happened in between, i have never received this item and they still claim on the POD number to be correct.

As of now, i have my 338 odd rupees lost and also do not have the item with me. I feel so sick now, I need to escalate this and i am writing here. Not sure how are they going to rectify this. I would assume they do not have any trust on their customers.

Attaching the item i have never received till date.

Very bad experience.

order 4 items in this Order# 2347972024 never received but status shows Delivered order 4 items in this Order# 2347972024 never received but status shows Delivered

Preeti Chaurasiya
Dec 22, 2016

Fraud Paytm, Pick Pocketer

On 18th Dec 2016 my paytm app was deleted(unfortunately) when i again downloaded paytm applicatiom and logged in my paytm ac. After sucssefully logged in, but its showing zero rs balance even there was more than 1557 rs in my paytm wallet and no transaction on paytm. I have send mail 7 to 8 times but not received any solution from paytm team. I am very irritated by paytm.Paytm does not have any customer care executive service, don't keep money in paytm wallet,
Paytm customer service is the most burst Customer care service service i ever seen.

Fraud Paytm, Pick Pocketer

Preeti Mathur
Dec 21, 2016

paytm wallet

I have take money from my own account to the paytm account then i send it back to the bank but it is not come in my account and my paytm account was showing pending from last two days
Dec 21, 2016

Account Blocked

My account was blocked but it was for only 30 min.But Then I waited for For one whole day but my account is still getting error of account blocked for 30 minutes..Before that I recharged for some amount but now it is not showing any balance in the pathname wallet.
Dec 21, 2016

amout transfer is panding show

im my paytm a/c is not transfer amonut in bank
Dec 21, 2016

Money not back in my bank accountd

Didn't received refunded money in bank from paytm walet
i added money to my Paytm wallet for the some work. but my one of my friend already booked the ticket so i wanted to refund that money back to my acc. i did it . i recieved a confirmation with a message your amounts transfar your bank.but didnt recieve it still now.
please help me. my phone no. is
Harish Kumar
Dec 21, 2016

Dispute a fraudulent My Uncle debit card in Paytm

He don't have paytm account but someone called (09845003865 ) & ask my debit card details & they adding money paytm and one 97 communication has done fraud transaction. This is for your kind information that an amounting of Rs.19514 & Rs.18.000.00 has been credited in my SBM a/c No. 54001972924 Card No.ending with 7732 as on 18/12/2016 from your Company .Again I declare, I have not purchased anything through your company or online. Details are as given below:-
1.POS-813524 Rs.19514/- On 18/12/2016 at 1.32 PM
2.POS 821311 Rs.18000/- On 18/12/2016 at 1.52 PM

so, again I request you to kindly to please reverse the amount debited to my SBM a/c No. 54001972924 as early . As much as early action will be highly appreciated else I will be complaint to move to consumer court, then CBI.
Name:- Narayanaswamy M
Mobile No.09845003833 / 9900829239 /
Mail ID:- [email protected]

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code



    User Registration

    Already a Complaint Board member? Log in now.
    E-mail address:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Forgot your password?
    E-mail address:
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username