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paytm

India,
Karnataka

Consumer complaints and reviews about paytm

Gaurav 85
 
Dec 14, 2016

I have transferred money from Paytm wallet still pending

11:00 AM I have tried transferred 3000 from my Paytm wallet to bank account, although the money has been deducted from my wallet passbook but the transaction is still pending.. No customer care numbers to contact Paytm.. Help
Vinay30578
 
Dec 14, 2016

Wallet emptied without usage

Hi,
I had charged my paytm wallet for Rs.5000 on 1st Dec 2016, the wallet had a previous balance of Rs.4 , and after charging my wallet balance was shows as Rs.5004 , but all of a sudden without me using the wallet nor any misuse by third party my wallet balance shows Rs.4, I also checked whether the amount has been re-credited to my bank account but that too hasnt happened.Which means my wallet balance has been vanished, also paytm doesnt have any customer care executives to talk with they just have a procedure of registering compliants over IVR or email which Ive done and havent got any response except for the complain ticket #13001509 and Ref : 12999354.Request to help me in this regard ,my mobile no is 8880908800
-Paytm Wallet User

Wallet emptied without usage

WARISHA FAI
 
Dec 13, 2016

NO TRANSACTION BACK TO BANK

Good evening ;

I am trying to transact my money back to my bank account 9 which is according to the company's claim easy and allowable ).
But even after many tries , I am being denied access . And my money is not being transacted back to my account .
My account is [email protected]

Kindly look in my matter and provide me a solution .

Yours sincerely ;
Warisha Faiz
ganeshbabu2005
 
Dec 13, 2016

Payment not received

I transferred the money from Paytm wallet to bank account but its not got credited to bank account, also not credited back to wallet as well. Raised ticket with their customer care and sent mail more than 22 times but no reply

Txn ID: 1078697330
Paytm Cash Txn ID 3711012773
2016-11-12 08:02:50 PM

Regards
Ganesh
[email][email protected][/email]
Pratigya Vyas
 
Dec 12, 2016

Money was transferred to my bank account

I have sent money 1500 from my Paytm account to bank date was 8th December but money was not transferred
Monomohan basumatay
 
Dec 11, 2016

I have sent money from paytm wallet to back my account still does not credit on my bank account

I has been hack yesterday at 21:00 and my name is Monomohan and my all transaction I'd has been erase ,I had send back my paytm wallet balance to my bank account yesterday evening 11:12:2016,but still does not credit on my bank account,and also from my friend paytm account I had transfer to bank account balance had been debited at that time but shows pending date is 10:11:2016 time 23:45 still does not credit on that bank account , yesterday that my friend mobiles was stolen while marketing on majestic in Bangalore what should I do now , please tell me the procedure that I can get my money back soon


Jaya manchanda
 
Dec 10, 2016

Booking confirmation pending

I have booked my flight tickets from Dharamsala to Delhi for a round trip..money has been deducted from my account but it say booking confirmation pending..what am I suppose to do?
Sagargoku
 
Dec 9, 2016

Scam of 600 rs

I tried adding 300rs from my friend's account to my paytm wallet. It was between 2pm -4pm . Due to slow internet issues It din't happen. I tried it twice or thrice. And the money(300×2=600) has been deducted from the bank but not added in my paytm wallet. This was the message what the card holder got it. ( Dear Customer, You have made a Debit Card purchase of INR300.00 on 08 Dec. Info.VIN*ONE97 COMMU. Your Net Available Balance is INR 4,712.49. )

Scam of 600 rs

sawinder singh
 
Dec 9, 2016

money deduction

..my money that is 500 deducted from my account...because i am not submitting otp code at time for paytm wallet...i want to get my money back in my account or paytym wallet
Arshad Shiggaon
 
Dec 8, 2016

Cash transaction failure

Paytm transaction failed.
Status in passbook - pending
Amount not credit to bank Nor has been credited to paytm wallet

PFA screenshot of transaction

Wallet id: 43144425265
Date: December 07, 2016

Will this post be of any help?

Cash transaction failure

Shehzab
 
Dec 8, 2016

Transfer amount not added successfully

5,000 amount not added successfully on paytm balance but the amount was deducted from my bank account
Transaction ID is 22587392
Transaction date is 17/12/2016
Transaction time is 22:56:01
Please refund my money back on paytm Wallet balance

Transfer amount not added successfully

Sakshi Verma
 
Dec 8, 2016

Flight booking failed because of PayTM delay

Hi Sir,

I have recharged my PayTM wallet on 7th dec to book the flight ticket in which offer was rs555 cashback without any minimum booking amount. My money deducted for recharge but not reflected in paytm wallet because of which i couldn't book on 7th dec.please find attached screenshot.Now i got my money reflected in PayTM wallet on 8th dec 2016 but offer got changed now minimum booking amount of ticket 3500 rs.This is not my fault as i was booking on 7th dec itself to get rs 555 cashback.please help.Now i want this booking only if i will get rs 555 cashback.

Sakshi

Flight booking failed because of PayTM delay

Sakshi Verma
 
Dec 7, 2016

money deducted but amount not credited in paytm account

Hi Sir,

I have done recharge of rs 3000 in my PayTM account.Money got deducted but its not reflecting in my PayTM wallet.
PayTM user: [email protected]
Please find attached more details. please help me asap i need to book flight ticket urgently from that money.

money deducted but amount not credited in paytm account

varun d s
 
Dec 7, 2016

bank tranfer

Sir/madam,my wallet no is 8951495002,and account no is 2433119000323(Canara bank) on 26/11/2016 I added 25300rs to Paytm wallet from canara bank which I mentioned above, same day I have return the amount to bank from Paytm wallet,amount has been deducted from Paytm wallet but I have not yet received in my bank account,I really need the amount immediately so please check the status of this transaction and slove this issue as soon as possible.

bank tranfer

manohart327
 
Dec 7, 2016

I am not able to access account

I had an issue to access my account,due to this I kept sent a mail to [email protected] but none of them responded my mails.

It's just Ignoring.How can customer trust you if you treat like this.

I was a customer since long time.I have faced this issue I don't want to continue with any more.

guys keep in your mind if you keep ignoring such complaints from customer.definetely you loose the business.
Sham.kidrock
 
Dec 6, 2016

Unauthorised transactions

Hi Team,

From 2 days I have been trying to contact paytm, multiple mails and tickets have been raised. There is not a single revert till date. This is the worst customer service I have seen till date.

Issue:

I tried making the payment for my electrical Bill today. On the first instance I cancelled the payment because I didn't remember the password. On the second instance I entered a wrong password. On the 3rd attempt I reset the password and entered the right password.

I did 3 attempts because the app clearly showed that the first 2 attempts failed.

Now I have been debited 3 times. How is this possible.

How could paytm charge me for a transition which I cancelled and on the other in which I entered a wrong password. Paytm has taken my password details from my third attempt to authorize the first 2 transactions. This is against the RBI guidelines. I want my refund back into my bank account immediately.

Atleast for one transaction they have put up a disclaimer asking me to wait for 48 hours. On the other, it clearly says, I cancelled the transaction and I have to try again. How can they deduct money if I didn't even enter the netbanking password.

Unauthorised transactions Unauthorised transactions Unauthorised transactions

vikiG
 
Dec 5, 2016

Money not received in my bank account

Sir, my friend send 9000 rupees from his paytm account to my bank account via two transaction of Rupees 4500 each with Transaction Id no. 3083979741 and 3083947061. After few minutes he got a message from paytm that the transaction is successful, but when I checked my balance in my account then I realise that money has not been transferred. So I contacted paytm about the same to which they told me that the transaction was successful and advice me to contact the respective bank. Therefore I contacted the bank authority to which they informed me that there was transaction of money made in your account.
As I am a law student and due to demonetisation I am suffering a lot. It's been around 2 months but nothing happened. Please provide me solution.

My Email id is [email protected]
Thank you
Poonam Singhania
 
Dec 4, 2016

Money deducted

I yesterday tried to book tickets .. Everytime I was getting error messages Order not found.

I tried 5 times in which 2 times there is no deduction but 3 times there is deduction 853.48 from ICICI account and around 234 from

Paytm wallet.In total 1087.48. .. AS my order history suggests I got 3 tickets booked but none I got message or email excepy order

not found. For one show I received message after 20 mins of show starting time. And order history is updated after 2 hrs of booking

for the cut amount. Please help me out here
IPaytmComplaints- 9102670170 l
 
Dec 1, 2016

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Venkatesh M L
 
Dec 1, 2016

payment failed but deducted in the bank

I Have Done Payment For Send To My Friend Number Rs.650Rs On 1/12/16Th Amount Deducted from my bank account payment is showing failed. but money is not refund to my bank account.
total 3 transaction pending is not completed ..
Order No 1. =2297329253
Time = 3.06Pm 01/12/16

2. order no=2293916436
time =8.46Pm 30/11/16

3. order no =2293753393
time =8.24pm 30/11/16
mmkeerthan
 
Nov 30, 2016

Cash Back

After ordering Iphone 6S Gold for 43365/- I didnt get 7000/- cash back. The Offer was mentioned in paytm.Kindly check. my mobile number is 9945178285
Anupama268
 
Nov 25, 2016

payment failed but deducted from account

Order ID no. 2247287727
time - 9:29 pm
Date - 20/11/16

I have done payment for my wifi connection (MTS) of rs. 863/- on 20/11/2016. Amount deducted from my bank account. Paytm is showing payment failed. But money is not refunded to my wallet of bank till date.


Please refund my money in my wallet or bank.
Abhijeet_Kumar
 
Nov 15, 2016

Wrong Transaction Made

Hi, I entered the wrong last digit mobile number for the below transaction and made new transaction within one minute, i want refund please help.

Abhijeet Kumar
9999555801
[email protected]

Paytm Cash sentTo: sundhar raj Paytm Cash Txn ID 37504362772016-11-14 03:59:26 PM
BMD JUNAID
 
Nov 12, 2016

amount debited from my account but didn't get add to my paytm account

amount debited from my account but didn't get add to my paytm account. I add Rs.253 from my Bank of India debit card
Sidd786
 
Nov 1, 2016

Money from wallet deducted

I received cashback rupees 65 on 1.11.2016 morning and the wallet was having 65 balance then it was deducted automatically.When given complaint they said that I have placed the order which is not true

Money from wallet deducted Money from wallet deducted

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