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paytm

India,
Delhi

Consumer complaints and reviews about paytm

Puran chand bhatt
 
Nov 8, 2017

Mobile recharge

Sir,
I did my mobile recharge of Rupees 459 on 7th Nov 2017. But unfortunately due to some reason may be techical I didn't get my mobile recharged. So its my request to you please consider my concern.
My mobile no is 7982536885 and my paytm I'd is 16373950126.
Kajal Marwari123
 
Nov 5, 2017

Amount deducted from account but didn't add in paytm wallet

Respected sir,
I have recharged my metro card on Thursday My money deducted from my bank account but card doesn't get any added value . Please have a look on this.

Amount deducted from account but didn't add in paytm wallet

shartendu
 
Oct 23, 2017

cash back not received in my wallet

I've made a purchase OF HERO PASSION PRO from HERO MOTORCORP on 15th Oct....And now till date no cash back received in my Paytm wallet.
Cash back was of 2500rs...

cash back not received in my wallet

Margret Elung
 
Oct 18, 2017

Transaction issue

Paytm really sucks. I transferred money from paytm wallet to my bank. The money got deduct however it was not credit in my account. I have talked with the customer care agents but they were not able to resolve it. I m soo pissed off with there services. They didn't even refund my money. I would suggest paytm should take care of there consumers. Otherwise I m sorry to say that paytm will lose many customers.
Akshaay Kachhal
 
Oct 11, 2017

Damaged Product Received

Dear Sir,

Hope you doing well!! I really admire you for the success story of one97 and Paytm. I am your one of loyal consumer and use lot of services provided by your app.

Today, I had a bad experience which I would like to share with you. So that better consumer experience can be achieved.

I purchased LG LED TV costing ₹ 67859. But I am really depressed, when I saw the damaged product inside. You can really understand that it’s a huge amount for me and lot of emotions are attached. I tried the call centre numbers from approximately 2 hours, but there is no response from the call centre. My complete order detail is mentioned below:

ORDER ID: 3935998903
Product: LG 49 inch (123 cm) ultra HD LED smart TV 49UJ632T
Price: ₹ 67859
Delivery Date: 10th October

I really understand that you will be very much busy, but your sometime will help me to have a same trust on Paytm brand. I request you to please help me in the replacement of the product for the better consumer experience.

Thank You!!


Regards,
Akshay Kachhal
Phone# 9599717733
sabarishrambo
 
Sep 24, 2017

unauthorised Transaction from my bank account

Hi,

I found an unauthorised transaction from my bank acnt to some paytm wallet.

i haven't received any notifications like OTP, successful transaction msg...

so i feel our personnel , account details are NOT SAFE !!!! with paytm...
johnjonson
 
Aug 14, 2017

Fraud

i have bought a white printed shirt and paid my full money advanced but i had recieved a dirty cloth instead and when i called back no one response properly pz tell what cani do for that.
akash.airporthotelgrand@gmail.com
 
Jul 24, 2017

Wrong update bank account number

I have been transferred money by bar code from another mobile on 23rd July. On the time bar code excepted and shown another name with transfers confirmation on my mobile number, so I make a call to Paytm customer care they assured me that name and bank account could be wrongly update but amount should be credited in your account within 24 hours. So that I make a call on 24th then they take me 48hrs for credit. After 2hrs I got a message that amount has-been credit in ICICI Bank account whatever I haven't ICICI Bank account.
Then how can it is possible. Pls do the needful and credit to amount in Wallet. It's never expected.
seemachopra
 
May 21, 2017

Used and old product

We have received the old and used product
Kindly returnig the same
contactmin
 
Apr 20, 2017

Invalid promode provided after 2 months of followup

I am a paytm user and made a purchase on 21 Feb 2017. My registered no. Is 9599958742. Against which I was supposed to receive a utility promode within next 15 days after the return window is closed. I have been following up on email since then but no promocode was provided.

After 2 months I got a promocode today that is showing as already used which I have never used.

Their is no escalation matrix to raise my issue and the useless email responses are of no use.
Raj Narayan Shukla
 
Mar 29, 2017

Money debited from SBI account but not reflecting in my Paytm Wallet

On January 24 , 2017 , I Raj Narayan Shukla tried to add Rupees 1000 through my SBI debit card in my Paytm wallet. Soon after applying to add money I recieved a message from SBI bank that money has been debited but when I checked I did not reflected on my Paytm wallet but showed a notification to wait for 4 hour to make the whole transaction successful . Those 4 hours have been converted into more than 40 days and still the money has not been reflected in my wallet . I contacted the Paytm regarding this and they said that they have not recieved money from SBI , then I replied them with a screenshot proving that money has been debited from my SBI debit card , then they asked me to contact the bank. When I contacted bank , they asked me to lodge a complaint at Paytm forum . I did the same and was informed that the card detail filled by me was invalid ! Despite they first admitted that money was not received by them , now they are saying that card details are invalid . IF THE CARD DETAILS ARE INVALID THEN HOW COME I RECIEVED MY TRANSACTION ID ?

I request you to step into this matter.

I am attaching few screenshots to prove the authenticity of my claim

Money debited from SBI account but not reflecting in my Paytm Wallet

geetabinita
 
Mar 12, 2017

PAYTM CHEAT CUSTOMERS

Sir I have use Paytm Wallet on 2 numbers but now to 30 Jan 2017 My Both Wallet Is Block And I have so many complaints for Paytm Costumer care But They no Response my complaints and i am very disapointed for paytm service Sir please any type of regarding paytm help for me so please sir help and i request to you please you should any action for Paytm Please........
majid rajput
 
Mar 6, 2017

mobile rec by mistake

I was recharge by mistake at this no 9358798318 amount of rec 5000 my Paytm no is 7982508016 I request to u plz refund my 5000 rs

mobile rec by mistake

majid rajput
 
Mar 6, 2017

wrong no recharge

I was recharge of 5000 by mistake is that no 9358798318 my paytm account no is 7982508016

wrong no recharge

Dineshchaurasia
 
Mar 1, 2017

Paytm wallet money misplaced

My paytm wallet balance was Rs 946.and Rs 940 is missing from my paytm wallet on 25 feb 2016.
nana nana
 
Feb 21, 2017

Refund

My Transaction id is 6471388826. still not received my money. the transaction held on 08.02.2017. the worst service i ever had. paytm is going done n done day by day. i want my money. asap.
aliaslam
 
Feb 18, 2017

Money deducted form the bank but not added in wallet

Hii

the money deducted from the bank, but not added in paytm wallet. it's also showing "payment failled"

kindly check Paytm Order/Transaction Details..given below : -

1. Paytm Order ID - 2735303017

2. SBI Transaction Details - ############ ONE97 COMMUNICATIONS LNOIDA

3. Date & Time - 10:36 am , Feb 12 2017

4. Registered Email ID - aliaslam9522@gmail.com

5. Register Mobile no. - 7053294991

Money deducted form the bank but not added in wallet Money deducted form the bank but not added in wallet

sasikumar480@gmail.com
 
Feb 15, 2017

Fraud payment through PAYTM

Talked as a Vodafone Customer Care and send a PAYTM bar code which attached herewith and asked to transfer the money for Vodafone payment. This was a cheating and done through PAYTM.

This is to inform you about the fraud customers of PAYTM, I think it may help you to notice the wrong activities which lead to kill the confidence of your genuine customers.

Fraud payment through PAYTM

Shailesh Rajbhar
 
Feb 1, 2017

Added fund in wallet but not reflected

have added today 550 in my Paytm wallet but fund not reflected in my wallet but fund has been debited from my bank account.
Bank txn Id- 0036909978
Please resolve my issue.
Thanks
Dev vrat Singh Parihar
 
Jan 21, 2017

Money has been deducted from my account but not reflect on my Paytm wallet

On 26 December 2016 I have added ₹103 in my Paytm wallet but the money has been deducted from my bank account but not reflecting on my Paytm wallet.l wrote many mails to the Paytm but there is no satisfactory response. More over I contected to the bank so they said that the money has been delivered successfully. Please help me.
E mail id - lalitcool.3107@gmail.com
Transition ID--2462342760
MANOHAR LAL ARORA
 
Jan 16, 2017

DELETION OF CREDIT

I DEPOSITED RS,2000/-VIDE MY PAYTM WALLET TRANSACTION NO.4540272737
AND USED 1570/- BUT WHEN I WANTED TO PAY FOR MY MOBILE IT WAS DECLINED
BECAUSE OF NO BALANCE WHILE RS.430/- STILL IS BALANCE OF MY RS.2000/-.
COMPLAINT WAS LODGED WITH PAYTM ON MY REGD. MOBILE NO.9958104099
BUT NO RESPONSE. WHERE IS BALANCE?
M.L.ARORA,
S-339 GREATER KAILASH-1
NEW DELHI-110048
V/C NO. 930738 DT.14.12.16.
SK Jindal
 
Jan 16, 2017

Rs.3151.96p vanished from my account

I had Rs.3151.96p in my paytm account as on date. While making payment of Rs. 2665/- to Angels Kitchen today, paytm verified my details and asked me to make payment through my debit card and payment has been made successfully by my Bank but the amount of Rs.3151.96p lying in my account ha sgone and balance is shown as Zero. please restore my money immediately to restore my faith in Paytm.
(S. K. Jindal)
9810260717
sushilsr01
 
Jan 16, 2017

Fraud by invalid transcation

Hello sir my self sushil kumar my paytm wallet phone no is 9810814139 my paytm wallet balance was Rs1023 and i am trying to pay my electricity bill my balance shows only rs 43 when i check my passbook its shows one Rs 980 transcation which is not done by me iam not use this transcation transcation time is 11th january 2017 and time was 13.05 that time im travelling on my bike and i am not doing this this was paytm fault or fraud by it side transcation id is 5478130298 payment goes to doboz solution as seen in passbook please resolved this i am trying to contact paytm since 13th january please but paytm customer care is pathetic and no respond from paytm is it fraud compeny i dont know how my money back in my wallet
Thanks
rajeev1976
 
Jan 11, 2017

money deducted but not refund

Respected sir I was depositing my son's fee but txn was unsuccessful and 7290.35Rs were deducted from my account. My details-

Registered mobile no
9811706404

My email ID
rk820402@gmail.com

My order ID
1102212017212

My amount
7290.35
jaikalkamai12345
 
Jan 10, 2017

money transferred from my bank but not sshowing on my wallet

I transferred rupees 1400 from my bank account to my paytm wallet number 8505894444 and not showing on wallet its fraud happened with me and now balance is showing zero
Paytm is not safe to transact I think why r they promoting
They are fraud

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