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PayU

India,
Gujarat

Consumer complaints and reviews about PayU

vj2404
 
Jan 28, 2020

Failed payment

Hello,
We tried making payment to Facebook Ads using Uco net banking on 25th January and amount got deducted but transaction failed. We contacted Facebook, and they said transaction is failed and Payu will credit back to your bank. We waited for 2 days and still money is not credited back to our account. We contacted bank and bank said, they have transferred money to Puyu and we need to contact Payu.
Below is the sms received from Bank.

A/c XX4675 Debited with Rs. 32,999.00(Ref No.############) to PAYU by eBanking.

Also there is no way to contact you on website.

Pease look into this matter asap. Below is report from bank


Transaction ID:
S36216023

Date:
25-01-2020

Amount:
32999

*Details of Our Bank Account:*
A/c No: 07480110034675
PayU Transaction Reference : ############
UCO Transaction ID: S36216023

*Details of bank on which the payment was made:*
Account of PayU which was credited:
00030210005279

Account Name of PayU:
PayU Payments Private Limited

Branch Code of PayU:
1870

Failed payment

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