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Phonepe App

India,
Karnataka

Consumer complaints and reviews about Phonepe App

d2h Team
 
Sep 12, 2019

D2H Recharge issue

Dear Ravi,

We would like to inform you that we have not received any recharge transaction in our d2h records dated 12th Aug’19. Hence requesting you to get in touch with the respective vendor and ask them for the recharged amount. Kindly let us know if you need any further assistance.

Thanks & regards
d2h Team
 
Sep 12, 2019

D2H Recharge issue

Dear Ravi,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
[email protected]
 
Sep 11, 2019

D2H Recharge issue

Hello PhonePe Team,

Ravi Kiran here from Bangalore. There has been an issue w.r.t the recharge of my d2h account - 176895403.

I had done a recharge of amount Rs.531/- on 12/08/2019 via PhonePe app on my mobile with number - 9738824884.

But the D2H team is denying that they have not received the amount. Request you to kindly check all the details and either recharge my d2h account with 531 Rs. or refund the same.

Screenshots attached.


Regards,
Ravi

D2H Recharge issue D2H Recharge issue

Sonia Sehgal
 
Feb 10, 2018

Amount not credited

I made a purchase on Myntra worth Rs. 1536 and paid Rs. 1278 through Credit card and balance of Rs. 257 through phone pe wallet. I returned the product and got Rs. 1272 credited back in my credit card but did not receive Rs. 257 in phone pe wallet whereas in transactions history it was being shown as credited to phonepe wallet. I raised a concern but their team was not at all concerned and repeatedly saying that the amount has been credited back.
I felt they are very irresponsible and not ready to understand the issue. I requested them to see the wallet and transactions history and tell me where they can see the amount credited in my phonepe wallet. But they didn't listen and closed the ticket. I reopened the ticket but didn't hear anything from customer care. Phone pe is a cheat app and such cheat apps should be banned. They eat money of people in this way.

Amount not credited

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