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Consumer complaints and reviews about railway

Ragavandir
 
Nov 12, 2017

train delay 12688 (7 hours)

Train delay of 7 hours, think for VVIP'S it won't happen,but for common man??? Time matters for all. Because of this no water problem, not clean, bad smell & so on. I believe in central government and our P.M ji. Think you will take action against this all train delays. Thanks
Hibro
 
Nov 11, 2017

Money not refund

My money are not refund
Failed transaction 100001040721169
williamranaut
 
Oct 22, 2017

railway

sir as per my previous complaint i have recieved my parcel Bike at new delhi railway station...and further it is booked from new delhi to jabalpur (my duty station) on 16 oct. Bility no for booking is PW BILL/LT NO. A6820214. I have checked twice with booking office at Jabalpur railway station but didnt recieved my parcel bike till 22 oct 17. parcel is booked with confirm ticket PNR No 2816029948 fm NDLS to JBP by train no 12191(NDLS JBP SUP EXP) on 17 Oct 17 . pls look into the above matter.

thanking you.

railway

shachi.73
 
May 31, 2017

Station master refused to cancel my waiting ticket

Train number 12724. AGC to HYB. PNR number 2432316365. DOJ 31/5/17.
FZD Station master refused to cancel my waiting ticket. He even threatened me for not to complain.
yashrao570
 
May 25, 2017

dadagiri

Today 25/05/17 ko ham new delhi se allhabad poorva express train se ja rhe the .. new delhi se train clte hi... Kuch gunde .. passenger. Se mar piit krne lge... Vo kisi ko bhi belt mar dete .. or kisi ko khi pe bhi mar dete.jisme 1 ke sir me kafi chot aai... Ye 20-25persons h kisi ke pese chil liy... Or seet se utha uthakr mar rhe the... Sbko jo inke khne se nhi uth rha tha...... Ye sb aligarh ke h...
.. or sbko dhki dekr gye h... Agr kisi ne kuch bola toh.. usko jan se mar denge... Mujhe bhi unhone belt mari or mere 2000rupe chin liy... Mere frnd ko bahut mara inhone.. please jldi qction lijiye sir.
[email protected]
 
May 2, 2017

शौचालय की सुविधा

विषय - भारतीय रेल मंत्रालय से मांग के समर्थन में जनसंपर्क एवं हस्ताक्षर अभियान
रेलयात्री शौच आग्रह पदयात्रा (हुगली से हावड़ा)
दिनांक 1 अगस्त 2017 से 14 अगस्त 2017( समय- सुबह 9:00 बजे से शाम 5:00 बजे तक)
15 अगस्त 2017 से हावड़ा रेलवे स्टेशन पर धरना प्रदर्शन यात्रियों के मांग के समर्थन मैं

रेल मंत्रालय से मांग
1. लोकल ई एम यू , डीएमयू , और मेट्रो रेल में शौचालय की सुविधा हो l
2. देश के सभी ट्रेन में आपातकालीन मेडिकल सुविधा से परिपूर्ण एक डिब्बा हो
3.वरिष्ठ नागरिक (सीनियर सिटीजन) लिए अतिरिक्त डब्बा हो
भारतीय रेल में लोकल ईमयू सबर्बन डीएमयू मेट्रो रेल में शौचालय की सुविधा नहीं होने के कारण यात्रियों को आपातकालीन शर्मनाक असुविधाएं होती है बीमार और बूढ़े कमजोर लोग रोगी बूढ़ी औरतें हृदय रोगी, किडनी रोगी, शुगर रोगी और गरीब परिवार के रोगी ऑर्थोपेडिक रोगी, गर्भवती महिला अस्पताल से डिस्चार्ज हुए रोगी जिनके नाकों में ट्यूब लगा हो और यूरिनल पाउच से युक्त ! उन यात्रियों के लिए रेल में यह सुविधा अति आवश्यक है
कृपया आप सभी इस जनहित कार्य में अपना समर्थन दें एवं साथ चलें

डॉक्टर संतोष कुमार सिंह. (सचिव). महेश जय जन कल्याण मंच. 70/ बी/5 खटीक बाजार लेन महेश. श्रीरामपुर हुगली- 712202 पश्चिम बंगाल. संपर्क सूत्र- 9883671662 / 7890671471. 9339071923 / 8296334854

शौचालय की सुविधा

santosh110483
 
Apr 1, 2017

Parcel not reached

I have book parcel from Itarsi to Muzaffarpur on date19/03/2017.by railway parcel. But I have not received parcel yet now.
Railway receipt no pw Bill/LTNo
1.A1949605 (prr: 2004-239346)
2. A1949608 (prr:2004-239744)
3. A1949604(prr:2004-239172)
Thank you
My cont no 8889097825
Rakesh Ranjan
 
Mar 21, 2017

Railway

Going to Mahabodhi Exp 12398 2A -41
Heart pain and stomache pain
Need Medicine


Pls help
Rajendra Kumar Yadav railway
 
Mar 9, 2017

Status of running train

Sir I am rajendra Kumar yadav. I am traveling from FZR to RE in train no 19612. Sir when I have checked my train status through national train inquire system, then I have get totally falls information from here. My train actually let by more 1 hrs but train status is right time. Train actually reach at Bhiwani station at 3.14am but system is showing 2.14 am.
[email protected]
 
Feb 14, 2017

Theft in 12791

Lost handbag containing cash/mobile and gold amounting 200000.

Incident took place at around 5 AM when train was between Jabalpur and Katni. We were in AC3 coach. Filed FIR at Satna GRP but so far no any progress.

Can anyone help me understand what is the process to get FIR status? How to expedite or escalate?

Do these FIR gets closed ever?
[email protected]
 
Dec 31, 2016

Railway Refund against TDR no. 268566 Dated 30.11.2016

A ticket was booked vide PNR no 4225684130 reservation ticket no 40187167 for five persons for journey from Bangluru to Nizamuddin for dated 24.12.2016 by train no 22693 class 1A.
Since journey was not to be performed due to personal reasons the ticket was surrendered at Meerut city station on 30.11.2016 and TDR no 268566 was issued to me on behalf of station master Meerut city in reference to the MSP no. 8100CC/2016 of Sr. DCM, NDLS and application for refund of fare was sent by me on 03.12.2016 by registered post on the address as given on TDR i.e.Chief Commercial Manager (Refund),Northern Railway, IInd Floor,Station Building,New Delhi-110055
On dated 24.12.2016 I have got the msg of chart preparation where as ticket was already surrendered and TDR was received by me as journey was not to be performed.
you are requested to instruct Chief Commercial Manager (Refund),Northern Railway, IInd Floor,Station Building,New Delhi-110055 to
process my TDR. Copy of PAN, AADHAR ,and Bank pass book was submitted by me with reservation ticket with station master MTC at the time of ticket surrender

(Nisha Mittal)

Railway Refund against TDR no. 268566 Dated 30.11.2016 Railway Refund against TDR no. 268566 Dated 30.11.2016

rajapandeyrj
 
Oct 29, 2016

my problem didn't been resolved

My self raja pandey i m traveling from peddapalli to katni train no. 12791 and in between that journey i have been facing many problems and no steps have been taken form the side of grpf staff . I was haing my seat on s8 seat no. 7 that is side lower . On a certain station there were 3 passenger who were traveling in the same coach having only one seat and alot of laguage with them nd they kept the laguage on the way nd due to tht i was facing problem because my seat was side lower all the person were passing through were sitting and were gooing through my seat and when i asked them to keep it aside then he was being very rude to me and when the grpf staff was there then he wasnt in a good mood And took out all his frustration on me that he was in the gaurd room it took alot of time for him to come so he was angry . At the end my problem wasn't been solved by them and i had a talk from control office name mahmood he said to adjust and if i hav to adjust with the confrm seat also then it isn't been working coz i had done the reservation on tatkal quota
katiyarsonu
 
Oct 18, 2016

ticket not generated but money has deducted from my A/C

Respected Sir
i am booking net ticket from irctc website from nauchandi express 14511 from allahabad to bareiley in 3AC dated 17-10-2016. railway site has deduct the amount of Rs. 2196 during payment but does not generate the ticket.
sbi net banking transaction ref no. IGAACKBIC9.
Kindly return back the money into my A/C
Thank you.
katiyarsonu
 
Oct 18, 2016

ticket not generate but money has credited

Respected Sir
i am booking net ticket from irctc website from nauchandi express 14511 from allahabad to bareiley in 3AC dated 17-10-2016. railway site has deduct the amount during payment but does not generate the ticket.
sbi net banking transaction ref no. IGAACKBIC9.
Please return back the money into my A/C
Thank you.
deb_mumpy
 
Sep 21, 2016

Theft in Rajdhani Express

I was travelling in rajdhani express on 01 jul 2016 from howrah to new delhi. I with my family and children were in ac 2 tire with pnr no 6449982207 and 6652617559. My personal belongings were stollen from the train in the night of 01/02 jul 16. Cash and jewalery amounting to rs 5,50,000/ and atm cards were stollen. Atm card eas used in a icici bank atm at halsey road kanpur. I have applied for cctv footage of that atm also. I lodged an fir at grp new delhi and the said fir subsequently transferred to grp kanpur. Still date no progress made in the case by grp kanpur neither they approach icici bank at halsey road to obtain cctv footage. Please direct appropriate authorities accordingly. Case no 1164/16 at grp kanpur. My contact details Debabrata Ghosh, ,68 armd regt, pin_912668,c,/o 56 apo. Mob 8395806801.

Theft in Rajdhani Express

reachrk
 
Aug 12, 2016

Train Delay

The first thing is that you're running this train at worst delay time.why is this train running this late? There is something called "time". Do you have any idea that we pay for the train rides. You are not doing any social service. So better be responsible for what you are paid. Some day they reach after one and half day. It is impossible for anyone to keep track of the timings and what your application shows is absolutely incorrect. According to the application the train takes mere 23 minutes to reach 231 km thats absolutely nuisance . This is why india is so famous, you make us proud. I have attached a screenshot.

Train Delay

caanujjha
 
Jul 22, 2016

Regarding Theft

Dear Sir,

My family travel in Darbhanga pune Exp. train no. 11034, in this train some mishappening or theft have been occured. coach no. S10 59,61,62 name harihar nath jha, ranju jha, prema devi. so sir plz. help them.contact no. 7488480560
reji17
 
Jul 14, 2016

PARCELNOT REACHED DESTINATION

SIR,
VIDE PARCEL RECIPT prr nO.d 425545 DATED 02 APR 2016IS HAD BOOKED PARCEL COMPRISING THREE STEEL BOX WITH HOUSEHOLD GOODS FROM DEKARGAON TO JAMMU TAWI. OUT OF THREE TRUNK BOXES I HAVE RECEIVED ONLY TWO TRUNK BOXESON 30 MAY 2016 BUT ONE BOX WAS NOT DELIVERED TO ME. I HAD GIVEN AN APPLICATION IN WRITING TO STATION MASTER JAMMU FOR NON DELIVERY OFFULLCONSIGNMENT.SO FAR NO RESPONSE OBTAINED FROM THE RAILWAY AUTHORITIES. I WOULD REQUEST TO INVESTIGATE THE MATTER, TRACE THE LEFT OVER BOX AND HAND OVER TO ME . MY email ID IS [email protected] AND MOBILE NO IS 9906999043.


REGARDS

PRALADH CHETTRI
HQ 13 BRTF(GREF)
NEAR MALPUR TCP
SUA NO 01
MALPUR
JAMMU-181206
bntiwari
 
Jun 26, 2016

WRONG SEAT ALLOTMENT

I have booked rail from Kota to Delhi sarai rohilla vide pnr no. 8747503266 of myself and my wife B N Tiwari. However, one seat is allowed in S4-72 and another of my wife is allotted in S9-25 coach.

You are requested to kindly intervene and allot the seat in one coach at least.

B N Tiwari
Mob. 9810835393
Mithun Jain
 
Jun 1, 2016

Lost buggage

I had lost my bag which was of black color contains clothes & some accessories while traveling from palitana railway station to surat railway station in coach s5 in the train PALITANA express. Train no. 22936. PNR no. 8247849711.If found kindly contact on 9510494474 or [email protected] [email protected] contact as soon as possible
avinesh005
 
May 18, 2016

money debited but ticket not booked

my mob no is 9061609216, on 24/04/2016 @ 467 at 11.03.57 am and @ 672 4.42.13 pm debited from my bank of india debit dard account. but e ticket not booked, please refound my ammount in my same account.
avinesh005
 
May 18, 2016

DEDUCTED RS1235.50 FROM MY ACCOUNT ON POS 2002 AT IRct6

DEDUCTED RS1265.35 FROM MY ACCOUNT ON POS 2002 AT IRctc
I got a msg from the bank stating that, the amount of Rs1265.35 is deducted from my account. the msg is as follows. "Thank You for your SBI Card 519*********2075 for a purchase worth Rs.1265.35 on POS 2002 at IRCTC txn# ############. My mobile no. 8089830944
arjunshankar06
 
May 17, 2016

irctc money debited

money debited from my account
contact me : +91-8089830944
arjunshankar06
 
May 17, 2016

DEDUCTED RS1235.50 FROM MY ACCOUNT ON POS 2002 AT IRctc

I received one message fromATMSBI stating- " Thank youfor using you SBI debit card for a purchase worth Rs.1235.50 on POS SBIRCTC at IRCTC txn# ############.But i didnt purchase anything l .Can you refund it deducted by IRCTC.. Kindly let us know. email id :[email protected]
my ph: +91-9061609216.
yogesh_kutch
 
Apr 18, 2016

NON RECEIPT OF PARCELS

Sir, i booked some parcels (9 Nos) from Gandhidham gujarat to wardha Maharshtra on 09.04.16 but till date not received. No one at parcel office gandhidham or wardha is replying proper location of the luggage. my receipt no. is A 674296. THe parcels loaded in Gandhidham Visakhapatnam exp 18502 on 10.04.16 but not unloaded at Wardha station. Perhaps it went to visakhapatnam. But now they are not returning back to wardha neither telling the exact location of my parcels. Kindly help in locating the goods.

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