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Railways UTS WALLET

India,
Maharashtra

Consumer complaints and reviews about Railways UTS WALLET

Aarti Girish Juriani
 
Aug 5, 2019

Money debited but ticket not booked

Money debited from my account through BHIM but season ticket not booked. Transaction cannot be seen in UTS history

Transaction ID 92111743407date 30 July 17:18
Baby yadav
 
Jul 23, 2019

R-wallwt surrender

I have an account on uts app with registered mobile number 7548048981. I never used uts r- wallet money. I surrendered R-wallet money. Yet I did not get any message or secret code. Please help me in this matter.
How I can get my money back.
anujak
 
Jul 23, 2019

Money not credited in the R- wallet

I used netbanking to reacharge wallet by Rs.100, the amount is deducted but the amount is not reflected in the R - Wallet. Also Recharge history shows Recharge initiated. Kindly check to the same and refund my money or recharge wallet with the same amount ASAP.
Tejas Rane
 
Jul 17, 2019

Failed Transaction

Failed Transaction for uts wallet via google pay of Rs2000

Transaction 1:- UPI transaction ID:- ############
Transaction 2:- UPI transaction ID:- ############

I want my money back
sgangan
 
Jul 17, 2019

Status of the Payment is "Recharge Initiated"

Money Rs 300/- debited from my account but not credited to RWallet uts apps.
Status of the transaction is: Recharge Initiated
Ragini Gone
 
Jul 14, 2019

Ticket not showing in booked tickets in UTS

I have booked a ticket on 14 July 2019 at 1:24pm from UTS app via BHIM UPI. amount got debited from account but ticket not showing.
Refund my amount.
9420176499
 
Jun 25, 2019

money deducted

Money Rs 900 deducted from BHIM app, but not credited in Rwallet.
Transaction date:21-Jun-2019
Registered mobile:9420176499
sunilgupta5610
 
Jun 22, 2019

Money deduct

I book ticket for paperless from Bhopal to Indore yesterday around 6:00 am I pay with paytm bhim upi it requested for payment in bhim app I payed the money of RS 160 was successful but the ticket does not booked the does not refunded where my money I wanted back upi id [email protected] registered mobile number is 9907339105
Rupam99
 
Apr 21, 2019

Transaction failed but amount deducted from bank account

Maine apne UTS r wallet me 200 rs transfer kiye they mere bank account se money deduct ho gaye but UTS r wallet me nhi aye .please return my money.
Transaction id- on18Apr19 atRWCPAYTM Txn#785123
Amount-200 rs
Registered mobile no- 9675062740
Saravanankr
 
Apr 16, 2019

Uts not show ticket

Hi
I am saravanan, i booked ticket chennai to madurai. Ticket amount debited from my bank account. But no transcation found in uts app. I have a transcation id so can able rights to travel in the train or not
Appa Daji Sawant
 
Apr 13, 2019

R-Wallet Money not credited to account

Dear sir/madam,

I have recharged RS 300 to my r wallet via debit card to my UTS wallet one times.The amount has been deducted but amount is not credited in my r wallet. So Please refund refund the money in my bank account or credit in R-Wallet. If it is not happen I will do the complain against you because your customer no is not working.

Kindly do the needful soon.

Thanks,
Appa Daji Sawant

Mobile number registerd- uts-9860985121
Amount-300
Sungh
 
Mar 31, 2019

Money not credited in Rwallet

Money not credited in R Wallet
Dear sir/madam,

I have recharged RS 100 to my r wallet via airtel payment bank to my UTS wallet one times.The amount has been deducted but amount is not credited in my r wallet.

Kindly do the needful soon.

Thanks,
Anmol singh

Mobile number registerd- uts-9521773623
Amount-100
sonpalabhi
 
Mar 30, 2019

Extra Money Deducted

I have booked Single Ticket of Rs.10/- i.e is Ticket from Kandivali to Charni road on 29-03-2019 at 6.40 PM Through UTS APP But Instead of deducting Rs10/- they have debited Rs.21.80/- From my bank account i want my refund of Rs.10.80/- in my bank account .and if the process remains same then will have to stop using uts app from now.....
jimit24365
 
Mar 8, 2019

Amount deducted and not credited in wallet

Mobile number : 9510431964

Amount : 500 Rs

Medium UTS website

Payment Gateway : Mobikiwik

Transaction Log:

00244430819381340074 500.00 Mar 08, 2019 13:41:57 MBK_CC ZP58390c22199b8 Payment Failed
Failed

Query : When will this amount will credited back to my account?
any other process needed
Proshomon
 
Mar 1, 2019

Extra transaction charges levied upon ticket booking

My no is 8240295737.
Today on 1.3.19 I booked ticket from guindy to potheri and return also. They showed the ticket of rs 20 but rs 32 got deducted from my account.
Same thing happened on 21.2.19 I booked tickets of rs 60 but an amount of rs 72 got deducted.
This is really embarrassing from indian railways
Did not expect such activities
Rahul tha
 
Feb 13, 2019

Ticket not booked or showing

I booked a ticket from Bally to howrah junction on 11 Feb 2019 at 4.03 pm but unfortunately my payment of RS 5 was sucessful but ticket not booked or not showing..I want my money refund ..
UPI Ref: ############.
Gautamnigam
 
Feb 13, 2019

AMMOUNT DEBITED FORM BANK ACCOUNT BUT NOT CREDITED IN THE UTS WALLET ACCOUNT

Amount debited from the bank account (Kotak Bank) but not credited in UTS account.
wallet recharge
UTS Wallet recharge done amount is debited from bank account but in the UTS wallet not yet credited, it's showing as the status is Recharge Initiated. Transaction Details are mentioned below:

Registered Mobile no:9870577083
Transaction done by Net banking (mobikwik) and date:13-02-2019
Time:10:35 am
Amount:500/-
Transaction ID - ############D1022349
bank Reference Id - ZP581bf501e9ee8
Bishal Kanti Saha
 
Feb 6, 2019

Amount debited from debit card but not credited in UTS account.

wallet recharge
UTS Wallet recharge done amount is debited from debit card but in the UTS wallet not yet credited, its showing as the status is Recharge Initiated. Transaction Details are mentioned below:

Registered Mobile no:7063077131
Transaction done by credit card and date:06-02-2019
Time:7:12pm
Amount:200/-
venkicrv
 
Jan 25, 2019

wallet recharge

UTS Wallet recharge done amount is debited from credit card but in the UTS wallet not yet credited, its showing as the status is Recharge Initiated. Transaction Details are mentioned below:

Registered Mobile no:9964125030
Transaction done by credit card and date:25-01-2019
Time:1:13pm
Amount:300/-

Your customer care also i tried but no proper response form them.
Shakir bakali_18
 
Jan 13, 2019

Amount deducted from card but pass details not showing in UTS app.

To UTS Team

I Shakir bakali had booked montly pass from Thane to CSMT on 13th January 16:09pm amount go deducted but pass ticket is not showing in UTS app. Experience was not good request you to please refund the amount below are the details:

Register Mobile number:9892710160
Date:13th January 2018
Time:16:09pm
AMount:767.17
Transaction made via PAYTM

Error: After the amount got deducted its shows error connection time out.
Ramya sree thalwat
 
Jan 5, 2019

Regarding r wallet

Money got deducted from my bank account but not credited in r wallet. As soon as possible, please refund the money.
Abhi_ju14
 
Jan 2, 2019

Money deducted from bank but not credited in my Rwallet

Today at 14.17 I recharged 200 rs to my Rwallet using UPI [email protected]
Account debited from my bank account but not credited to my Rwallet.

Please refund my amount pls.

UPI Transaction ID: ############

IRCTCUTS ([email protected])
mkdutt2
 
Dec 9, 2018

R Wallet Not credited

Amount Credited from HDFC Account but not credited on RWallet. SMS has been received on my mobile.
mmdas1055
 
Nov 17, 2018

Money deducted on UTS app but not booking ticket

Sir,
I Madan Mohan Das on 17.11.2018 at 3.30PM to 4.10PM(approx) want to ticket book my UTS app Nabadwip Dham - Sealdah but Not ticket booking show & 25/- Rupees deducted my UTS wallet.
Please as early as possible refund this rupees.

MY UTS MOBILE NO:-6295490781
Email Id:- [email protected]
UPI:- [email protected]
Dsksai
 
Nov 13, 2018

Money debited from bank but not credited in to r walet

I have recharged 200 (100×2) in to r wallet todat its showing transaction initiated in the app but amount not credited try to refund the amount soon

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