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Reliance Digital - PANASONIC KU18VKYF AC

West Bengal

Consumer complaints and reviews about Reliance Digital - PANASONIC KU18VKYF AC

May 12, 2019

RE: Undelivered Items

That is not the experience we would want our customers to have. Please call us on our toll-free number 1800-103-1044. You can also find out other touchpoints using this link: https://bit.ly/2XbzWVB. Thank you.
May 11, 2019

Undelivered Items

I placed an PREPAID order for PANASONIC KU18VKYF AC on 04/05/2019 (CIN NO: U01100MH1999PLC120563) from

Reliance Retail Limited
Premise No. 46, Ideal Regency,
PS Thakurpukur, Behala,
D H Road, Kolkata
West Bengal
Pin No - 700063,

with an "tech expert" - ID: 60352464.

But I think it has been a serious issue on your side, where you guys very promisingly convince the customer to place an order that will be taken care for, but afterwards even after placing 100 calls to the concerned help-desk, the morons seating over there are just incompetent in solving the issue.
I am yet to receive my order that I have placed with you guys. On calling the customer service guys they are even NOT able to track down the contact of the delivery boy who was supposed to deliver the item.
I am going to cancel the order placed and I need the full refund in my card.
If not done, I will be forced to take the matter to legal platform.

Do whatever it takes but solve the issue, this is not an isolated event you guys are doing. There are several issues with your brand in serving customers, if this thing goes for too long, I suggest you to take measures, as being cheated a customer, I am not going to refer anyone towards your brand.

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