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Reliance Fresh

India,
Tamil Nadu

Consumer complaints and reviews about Reliance Fresh

Linda Magdeline
 
Apr 16, 2018

Illegal behavior of employee

Employee Name : Surya Prakash
I would like to bring to your attention that this employee has stolen bank details and made unauthorized transactions for RS.12,000. My mother had made a purchase for RS. 2777 at 12:22 pm on 15th April in Reliance Fresh Royapuram. While completing my payment he asked for her PIN number. Since the machine was out of reach I gave it unassumingly. The next morning I noticed that 6 paytm transactions have been made for RS.2000 each. We found that the money had been loaded to Surya Prakash's paytm wallet last night when we enquired at the paytm office. I am highly disappointed and did not expect this sort of behavior from a staff of a reputed company. Kindly look into your hiring process and also make the payments more safe for customers. I hope this incident does not happen again. PFA proof of transactions and paytm documents.


mrvelu
 
Sep 4, 2016

Misbehave by security.

Since 10 years of reliance fresh customer i was iltreated by u r security man while puchasing products.pls take immediate remadies or enquiry otherwise it will lead a serias problum.You will loose customers.
Mitra Divyanathan
 
Jun 14, 2016

Customer service

the customer service in royapuram reliance fresh is unsatisfactory. The manager response to queries are like he is providing us for free.
sgtata2004
 
Aug 20, 2015

purchases from reliance fresh

Sir,

This is Sesha Giribabu Tata i have made a transaction of Rs.389 on 06th Aug 2015 through Reliance Fresh. For that i have given my debit card for purchases but that machine did not work properly and that reliance people swiped two times but no use it showed a failure transactions vide my transaction ref.no.are ############ & ############. But amount was deducted from my a/c twice. I did not know the amount has been deducted so that i had to pay the cash payment to that people of Rs.390.

But after some time i got a message from sbi for one of the failure transactions i got reversal. Still I did not get the 2nd failure transaction amount. and my account no.is 20017853145 of mahalingapuram branch, Chennai

Kindly lookinto this matter and credit my failure amount of Rs.390 into my account and do the needful at the earliest.

Thanking you sir
jdzm1968
 
Jun 15, 2014

EMAIL IRCTC OTPS NOT RECEIVED

IRCTC EMAILOTPS NOT RECEIVED
veerakumar
 
Jun 15, 2014

customer service

Sir,

I am customer (Reliance fresh) for more than 2 years of chennai (Porur).But recent days i face three difficulties :

1) Fresh vegetables not available in the evening,
2) Carry bag's in tampered condition (not able to carry) and
3) AC not in running condition.

Reliance one Details :

Card : ################

Please find the store incharge/address details as follows :

C.Naveen kumar (ASM)
No : 51 Arcot Road,
Porur,
Chennai.

customer service

User183830
 
Dec 26, 2012

improper management of shop

Respected sir

I have been a customer of reliance fresh for past 8 years the retail shop in choolaimedu abdullah street opp to amma hospital has made me very much upset.now I hate to go to your shop.first of all i bought a kissan pine apple jam from the shop it is my mistake that i have not noticed the torn plastic wrapper when i opened the can i noticed that some one has already eaten it the person just inserted his finger inside the can and took some jam

next is the behavior of the billing womens they always take extra 1 or 50 paise with the excuse of not having change but they are never ready to give extra cover

Their behavior with the customers is also very rude and they speak like a slum people cursing the customers

please take action against this shop,please give a surprice check you will see this for your self
User715003
 
Apr 13, 2012

regarding employee's

hi sir this is bharani pavithra.sk ummm i got tell something about your store in chennai (i.e) anna nagar west 18th main road where the employees over there are really rude they show all kinds of FACES ONCE THEY had checked my handbag though there was nothing inside they din even apologize i felt really embarrassed and after that the watchman especially this is so bad im being honest im telling this complaint . so, please kindly take some steps this is my kind request please take some steps
User648054
 
Jan 13, 2012

CASH DEBITING

i have the same problem of cash debatting from my card at reliance fresh, panvel on dated 20 dec 2011 still matter is pending with the cashier of reliance fresh

regards

ajay pandey
9769702424
User636390
 
Dec 27, 2011

billing

I am C.D.Sani staying in trichy.We are one of the customer of Reliance Fresh limited, 12, Sharanya Complex, Mahalakshmi nagar, EVR Salai, K.K nagar, trichy.
We have been observing that even in rush hours only one counter is open. although four counters are there and most of the time
no workers are available for assistance.They are not customer friendly...
User624506
 
Dec 9, 2011

CASH DEBITING

HI SIR
I am lakshmanan. few days back ( Nov 26th ) i was purchased some home merchants from reliance fresh ambattur ot shop. and the purchased amount is Rs 502. i was gave my debit card for swipe to billing this cash . they swiped and said amount was not transactioned so pay your bill with cash and i paid . but the amount was already debited in my account. i recieved the debiting msg on my mobile. and i argued the shop supervisor he says the amount is automatically recredit your account with in two days but yet i dont have the cash back. and they are not responding my complaint .so please take some immediate action to their concern. and review.

lakshmanan pks
9941278560.
User331332
 
Feb 19, 2011

NON REDUMPTION OF VOUCHER

DEAR SIR,
I AM a regular customer of reliance fresh. As there were points worth Rs. 225 in my membership card I wanted to redeem it and consulted the store manager and got a voucher worth Rs.225 in the month of January. When I rendered it at the counter against purchase of rice bag , the system indicated that the voucher has already redeemed. How could this happen when I produced the voucher within ten minitues after getting it from the counter of the same shop. The shop manager told that he would resolve it the next day but nothing could be done by him even though he knew that it was redeemed since first time itself the system showed "already redeemed". The manager complained regarding this on17 jan 2011 and 21 jan2011,after calling customer care over phone, but till date nither I got my points to my card nor do I could redeem the voucher.
kindly look into the matter and resolve well before expiry date.
DETAILS OF MY MEMBERSHIP:CARD NO.################, VOUCHER NO.10094443, EXPIRY DATE 1.4.2011,STORE CODE 2036
User150116
 
Sep 8, 2010

billing

why reliance people forcing me to buy minimum purchase of rs.10 then dont keep any product lesser than Rs 10in what sense these people are planning the worst and useless service is offered by their staff i dont know what value on this complaint but still

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