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reliance gsm

India,
Maharashtra

Consumer complaints and reviews about reliance gsm

User63921
 
Feb 12, 2011

Application activated unknowingly

Hi Ashutosh,

We tried to contact you on the number mentioned by you but were not able to speak with you as the number was switched off. Please write to us at [email protected] for the assistance required.

Regards,

RCOMcare
User63921
 
Feb 8, 2011

Application activated unknowingly

Hi Ashutosh,

We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. For further assistance email us at [email protected]

Regards,

RCOMcare
User63921
 
Feb 8, 2011

balance deduction

Hi,

We tried to contact you on the number mentioned by you, but were not able to speak with you as there was no response from your end. Please write to us at [email protected] for the assistance required.

Regards,

RCOMcare
User315442
 
Feb 6, 2011

Dedudction of balance before time

my no. is 9861112281.i recharged a free night calling pack 59/- in jan 23 but after feb 3 its not working. again i recharge 59 its als not working.. i m regular customer of reliance, i use this sim more than 3 years.i m not satisfied in this kind of service. when will i contact with customer care its busy..r8 now my sim is in roaming
User63921
 
Feb 5, 2011

automatic activation of services

Hi,

This is to inform you that your concern has been noted and our team is eager to resolve it. Please provide us with your phone number on which we can reach you. You may also write to us at [email protected] with all the details.

Regards,

RCOMcare
User314000
 
Feb 4, 2011

automatic activation of services

Rajiv dhaka 9555008222
User63921
 
Feb 1, 2011

ACTIATING THE SERVICES WITHOUT ANY INTEMATION

Hi Ali,

We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. For further assistance email us at [email protected]

Regards,

RCOMcare
User63921
 
Feb 1, 2011

balance deduction

Hi,

We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. For further assistance email us at [email protected]

Regards,

RCOMcare
User63921
 
Jan 28, 2011

UN NECESSARLY DEDUCTING BALANCE

Hi,

We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. For further assistance email us at [email protected]

Regards,

RCOMcare
User304116
 
Jan 27, 2011

UN NECESSARLY DEDUCTING BALANCE

yes i feel same coz ive gone through same
User287187
 
Jan 24, 2011

deduction

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User63921
 
Nov 30, 2010

UNWANTED CALL & SMS

Hi Rahul,

We hope that we were able to assist you with your concern to your satisfaction. For further assistance, please email us at [email protected]


Regards,

RCOMcare
User63921
 
Nov 24, 2010

UNWANTED CALL & SMS

Hi Rahul,

We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. For further assistance email us at [email protected]


Regards,

RCOMcare
User63921
 
Nov 15, 2010

Dedudction of balance before time

Hi Anjali,

This is to inform you that your concern has been noted and our team is eager to resolve it. Please provide us with your phone number on which we can reach you. You may also write to us at [email protected] with all the details.


Regards,

RCOMcare
User189897
 
Oct 14, 2010

about worst network

RELIANCE GSM SERVICE FALTOO HAI ANIL AMBANI KUCH KARO YAAD TO HAI NA RELIANCE GSM CARD
User387374
 
Jan 13, 2013

Unauthrized charging

Hi Reliance GSM,
I'm aditya using Reliance Mumbai No.: 9699325675
on 11/01/2013 09:33:29 i've recharged my Mobile No. 9699325675 with 178 to get 20GB data with 2G speed.
on 11th and 12th it was working fine with nominal speed of 2G.
on 13th January all of a sudden all my internet browsing start deducting Main account balance.
I've contacted Customer Care of Reliance, some of really ridiculous responces i've encounter with are:
(1) you have consumed your 20GB.
(2) your recharge got failed and your money has been debited to your account.

Now let me tell you Reliance i've picked up 2G plan not 3G, even 48 hours of 2G browsing will not able to consume even 1GB of data,
and u saying after two days recharge getting failed!, no words....

i kept on calling and finally they registered my complain:
The Content of the message i've got:
Dear Customer, thank you for contacting Reliance. Your Service request no. is 196007629. Your request
will be resolved in the next 2 Days
Time: 13/01/2013 10:04:21

Kindly plz escalate and solve the issue ASAP.

My Contact Info: Cell No.: 8796514156
E-mail : [email protected]
User627988
 
Sep 12, 2012

VAS Service activation

My Self Ajay my no. is 9699734648 my athorization and request Reliance had activated VAS sms pack on my number and they deduct Rs.39 from my Account. Now I want to deactivate it and also want refund of my money.
Please help me and redress my grivances
User778353
 
Jul 10, 2012

without concent acctivate vas services and deduct the money

I have Reliance GSM mobile, my balance is deducted illigally. even i dont activate any service but some services got started and my balance deduce and if i tried to call customer care but response was so bad and i need my waive off....my mobile no is 9699246716
User721619
 
Apr 22, 2012

GPRS SPEED CAPPED 4 to 8 kbps

They are not solving my 2g internet 4 to 8kbps speed problem and wasted my TIME and MONEY by saying ur problem will be solved soon .....sooon....
and from 3 months they are doing this and now they said ur speed will not increase because you are in 3g circle.

If u cannot do anything U cant say it before 3 months ?

as there are so many people who are facing this problem , i dont know what to say, but there are my friends whom i recommend reliance to them because
reliance was giving good 35 kbps download speed at that time when Reliance 3g was not launched and i want this solved. not just for me....... for my FRIENDS.
User693552
 
Apr 6, 2012

paytm recharge successful but my reliance gprs pack not active

paytm order 23614849 dt 29/03/2012 was successful recharge my reliance gsm no-9691857784 but my this no not active so pls help me
User702285
 
Mar 28, 2012

Deduction of Balance

My Mobile No is +91- 80802 86068,

During Last 24-25 March 2012, Saturday- Sunday, Near of Rs. 200 is Deduct from my mobile balance.
So would like to know about which reason, balance is deducted and from last year DND is activate with my mobile.

I hope you will take some better steps for me.
User653751
 
Jan 23, 2012

need information about reliance GSM mobile number

dear sir ,
my friend is receiving many missed calls and blank calls from reliance gsm number 7878563906....it is very disturbing and we want to take some legel action against that person...
so i kindly request you to please give me details about 7878563906 no. owners name ,address etc
my no.is 8652305647
User625609
 
Dec 16, 2011

Unnecessary deduction of money from balance

I have a big problem
Reliance GSM sucks
it always cuts my balance unnecessarily

What happened was that i recharged my balance with 200
i activated Rs.5 for a day 50 MB plan
at night, i called them to deactivate it to prevent auto renew
so they told that it will deactivate automatically...
so the balance was Rs.191 yesterday night (just before sleeping)
and today morning when i check the balance it says only 44 balance

i kept all the packet data, etc off so that it doesnt use internet in any sense
but now i call them and they say it is non-refundable and that Rs.145 was deducted because i used the internet but i last used internet yesterday night and it was balance 191 after finished using but now it is 44........Please
refund the amount !!


Madhur Jain
9699962209
User523722
 
Aug 4, 2011

no network signal

in mithibai college campus and mostly in d staffroom we don't get ur network
plz do something for this athers such as vodafone, airtel, MTNL Idea are having network
User513044
 
Jul 28, 2011

Deduction of balance

I am fed up Reliance GSM mobile service because when ever i recharge balance they automatic activate chargable service and start deducting balance without any use of mobile and the most pathetic thing is when call to customer care no. these does not know how to deactivate service. I would like to share my experiance that i am trying to deactivate video of the day since last 2 months when i called to customer care they said they can deactivate service from their end so you have to go to web world, when i gone their they said you have to call to back office desk and then i talk to back office they said you have to blackberry desk and the i called their they said no you have to talk to customer care no *333, this is the cycle they just throw the problem they dont want to solve it. after 2 months still they are deducting Rs5 daily i cant do any thing because these people are stupid, i just can deactivate the no. So, dont go for reliance.............

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