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reliance gsm

India,
Delhi

Consumer complaints and reviews about reliance gsm

s.singh
 
Jan 6, 2013

amount dedaction

i m Shailendra Singh my cell no is 07827459473, i have complain against the Reliance GSM
, without any intimation they deducted balance from my account on 6 Jan 2013. when i had inquired with customer care . they told some call in unknown number but i am not call this number .it is so ridiculous i didnt activated any pack
.even though any pact is activated then regarding msg should come but it come in my knowledge after called to customer care . so far i didnt activate any pack. it had been happened two time previously. plz solve my problem my problem and assert that my deduct balance would come
User872000
 
Nov 27, 2012

Fb and whatsapp plan not working

I had activated reliance gsm unlimited whatsapp and facebook plan of Rs.16 by dialing *777*16#
and after activation too when i still use whatsapp, my balance is deducted
I have already called customer care but earlier unsatisfactory responses were given for about 6-7 times (for eg system is updating, call later etc) and now they have also blocked my calls to cust. care..so now i am also unable to call them and my balance is still deducting..
So please help in this and kindly solve my problem..they already deducted the balance for plan and still deducting balance for using services..
Please kindly take an action concerning this.
My phone number is: 9015172343
User870571
 
Nov 25, 2012

OUTGOING BARED

SIR,

I AM UNABLE TO MAKE CALL IF BALANCE GETS BELOW RS.50. I HAVE COMPLAINED THIS MATTER MANY TIMES TO THE CUTOMER CARE OF RELIANCE BUT I ONLY GOT THE FAKE AURANCE WITH THESE COMPLAIN NUMBER 192140886,191542646,191638288. PLEASE LOOK INTO THE MATTER FOR IT'S EARLY RECTIFICATION.


REGARDS,

RAMANDEEP KAUR
8010441065
[email protected]
User860996
 
Nov 9, 2012

outgoing call details

Sir
please help me, i need all outgoing call last month of my number 8010630116, i have some personal use please help Asap.


nirakar
8010630116
User840962
 
Oct 10, 2012

1 Paisa SMS Pack

Hi,

I was activated 1 paisa SMS pack in 2010. I requested to de-activate my pack mid 2011 at reliance web world (Outlet) but after my complain, my SMS pack activate automatically every month till today ..Oct 2012. I complain to Reliance GSM customer care no.198 every month to de-activate my pack. I receive confirmation message from reliance and my fund Rs 26 re-fund to my account. Now this is routine work to activate my pack then call to customer care and re-fund my deducted money (Rs 26). I tried to send de-activation request by SMS but every time message do not deliver to given number 53739. I am facing this problem more than a year. Now I keep record (complain number) and want to drag this case to consumer court. Customer care always reply me that next time my pack will be de-activated but this is only words.

I harassed by Reliance GSM service.

Please help me.

Regards,
Virendra
My Reliance Number is 9015680707 (Delhi)
User738464
 
Oct 2, 2012

slow 3g speed

Today i rechared with rs97 3g pack and i thought i would get 3g speed on my no but i am getting slow 2g speed.what is the use to 3g recharge then?I want the speed it deserves.My name is anim lakra and my no is-8882096985
User449979
 
Sep 8, 2012

Excess bill generation

Respected Sir,

My Mob. No. is -9555527805, and in this month i got the bill which is excess than my monthly rental plan.

I would like to request to sir, please help me in this regards.



Thanks and Regards,
Amit sahu
9555527805
User784462
 
Jul 19, 2012

conversion of CDMA to GSM

Dear Sir/Maam,

I am Sushanta Kumar Mishra and I have submitted the required documents regarding convert CDMA to GSM number (9310415664) on 8th July,2012.
But still it is not working. No network on GSM mobile. Its too late and please solve this query asap.

Thanks
Sushant
9717369269
User654101
 
Feb 15, 2012

Recharge benefits not given

I m using reliance gsm no 8010445050, i recharged with 77 rs on 15 Feb to get reduced call rates on std reliance calls, but i have nt recvd any benefits yet....till yday when my last plan was active i was charged 0.5 paise per minute for STD reliance calls but when in recharged 2day the call benefits were not available.I hope bringing my prblm to this site will gather sm attention fm company.
Thanks
User654101
 
Jan 27, 2012

Wrond deductions

I am user of Reliance no. 8010445050....i had logged a complaint earlier abt wrong call charge deductions, i had recharged with Rs 77 pack to get reduced STD onnet call benefits but i was not getting any....when contacted reliance they said that a FRC i did was wrong whereas it is not mentioned any where in there site about this....and moreover they dnt know any procedure to rectify the problem......when tried to contact customer care i found that my no has been BLOCKED by them after they saw my last complaint........is this d way v consumers r supposed to b treated is there no authority to look after all this.......a disgrace to comman MAN........
User647777
 
Jan 13, 2012

Wrong Balance Deduction Frequently

Dear Sri/Madam

This is to certify that undersigned is using Reliance GSM-9555194056 mobile number.

Frequently my operator deduct my caller tune charge of 30 rupees without any activation. I dont ask them to activate any services but they unilaterllay activate and deduct my balance

Once i recharged relaince unlimited plan of Rs 599 as per information on reliance website but they discontinued my service and told now we are giving 1800 on 599 recharge while there was no information on website

Plz take necessary action at earliest


Abdul Warish
9899362128
User626634
 
Dec 12, 2011

mobile se balance kat liya gaya hai

mera number 9555807977 h or mera balance reliance gcm ne kat liya hai or esa mere sath kayi bar ho chuka h .maine coustmer care se b bat karne ki kosis ki par mera call recive nahi kiya jaraha hai plz return my account balance rs 20
User124301
 
Jul 25, 2011

Poor and Frutrated Service

I have ported my number in reliance network on 20th of July 2011. My number is 9911716454.I was told that I'll get 1GB data usage and one month Mobile TV free of Cost. I have received 1GB of Free data usage but Unable to download the Mobile TV Application.
Every time when try to open the Download page it give page error- "An Error ha occurred while trying to browse the page.".
The web page i am trying to open to get that mobile Application is: http://10.239.216.12:8080/APTV3.0_OTA while i have received through SMS from this number:- 55447. i have also tried to download the application through your website www.wap.rworld.co.in but the same error was displayed. For this i have called Customer care so many times but they have never helped me. I have also visited reliance Web World, Priya, Vasant Vihar but they told me to call Customer care.
Your Customer is so worst that they even don't listen what i am saying to them and Disconnected my call so many times, one of them has told me that- "Supervisor yeha ghumte nahi rehte hain", when asked for the Supervisor. They have also logged a Compliant but never reverted back.. Earlier i at the time of MNP when i visited Reliance World, C-40 Community Centre, Basant Lok, Opposite Priya Cinema, Vasant Vihar, they told me there is no offer for the MNP user and it was strange that in Reliance World they Even don't know that what they are giving to the MNP user. I have also called Nodal Office but they transferred the call to Customer Service.
Now my Question is Earlier i was using Vodafone services and TV application and there was no problem. I have ported in reliance to get the offer Rs1/3min which is over now. And now Even you have not helped me downloading a Simple Mobile TV Application and I have also seen the Worst Customer Service of yours. So Without giving any explanation Let me port out from Reliance to Vodafone again within a week as an Exception because you can't even handle a Customer which has came from a different Top class operator.
I don't want to use your third class Customer service and your poor Service facility any more. Just allow me to change my operator, or let me know i will take all p[possible legal action but I'll not use your service if this problem will not get resolved within 24 hrs.
I am highly frustrated because of your Service and Customer Service provided through Web World and 198/*333.


Sanjay Suman
9911716454 / 9818974153 / 9311217831 / 8010111405
[email protected]
User484356
 
Jun 27, 2011

frequent activation of unwanted services

I am Mitesh Mangal working in Engineers India Ltd. I am using reliance GSM services. As I have deactivated unwanted services many times, even then these services are being activated without any prior notification and the respective amount is deducted from my account.

when I went to reliance outlet with this problem, they did not take it seriously and asked me to write in paper, but all in vain.

i want some serious action to be taken in this regard as this in not my alone problem. these private mobile service providers do the same to all.

thanking you.
User408061
 
Apr 26, 2011

08899756450 is disturb me

dear sir my prepaid no is 9555970701.and i am disturb from this no 08899756450.that no give me a lot of missed calls.so please tell me who is this no.and send me the information on the email [email protected]
it is very urgent sir


thanks & regard
User392434
 
Apr 14, 2011

DND

I am getting a lots of call and massage per day and I am disturbed of these calls and massage please stop them,
User371611
 
Mar 26, 2011

DEDUCTION OF BALANCE

I BEG TO INFORM THAT MY BALANCE IS DEDUCTED WITHOUT ANY CAUSE AND COMPLAINT HAD BEEN REGISTERED BUT THERE ARE NO STEPS TAKEN.THIS IS THE THIRD TIME I AM FACING THE SAME PROBLEM.MY COMPLAINT NO IS 2225986892.DATED 25 TH MAY 2011.PLEASE TAKE NECESSARY ACTION AGAINST THEM.
User317861
 
Feb 8, 2011

Amount Debited

Dear Sir,

My name is Rajesh Kumar. I have reliance Gsm Connection for many time but last 3-4 months reliance dedect my balance. I call to customer care no. 198 & *366 customer care executive inform my balance debit due to my feeling service but i am not request for this service after that i request to you pls remove all service on my number and in future no balance debited. but reliance deducted my balance per month. So pls resolve my problem and reverse my amount.

Thanks & Regards

Rajesh Kumar
User316578
 
Feb 7, 2011

Refund amount

Dear Sir,

Reliance Charge By mistake 30 Rs. For Bollywood message package. But I don't activate this facility. kindlly refund my amount.
I talking customer care yesterday. But customer care talking very bad way.
I am taking this number for STD (Outgoing) facility only. No of incoming call for my mobile is zero.

so pls. solve my problem.

thanks
Vijay Kuamr
8010644565
User278648
 
Jan 4, 2011

deduction of balance

Reliance communication is deducting money in the name of auto renewal when no one is asking for auto renewal. Last night I activated SMS pack of Rs 56 for daily free 500 sms on my own with the service code *777*6# which is provided by Reliance GSM on their website. Today they deducted Rs 9 from my balance in the name of auto renewal for 5 days of service for the same service for which I paid Rs.56 for full of January and got activated last night.When I called their customer representative he told me they can't refund my money nor they going to change the service b'coz it is my fault that I have recharged my cell with the SMS pack when it is on auto renewal feature. I never asked for auto renewal it is their policy which they are forcing on us,after all it is customer's prerogative to choose a service rather than being forced by company for the same......
User235441
 
Nov 24, 2010

not goin outgoin

from the morning my outgoing call is barred i can't even call to anyone i've to urgent to my parents... so i just want help from you can you do please
User105784
 
Aug 1, 2010

no solution of complaints

I am Manish and im using reliance gsm service. from last 1 week i am facing a big problem in sending my messages. In begining, there is not much problem but now it is increasing day by day and from last 2 days i am not able to send my single message on time. the message is always delivered half an hour later. when i want to ask something from my friends i send my message but it was always showing pending and then i have to make call for that. Ek to inka sms pack bhi costly ho gaya hai ab direct Rs 56 from Rs 25 and now there are providing bad network service for the messaging, so that they are earning from the ways. I want you to please take some action against this problem and help me out.
Thanks
User96599
 
Jul 24, 2010

My incoming And Outgoing calls has been barred

Dear Sir/ Madam
it is my painfull duty to inform you that i have been using this number - 8010087416
for last 6 months and this number has been blocked from your side for last 1 month,
as per i informing you that the valid identification proof i have already submitted
in your Reliance World which is situated in - Reliance World, Shop No. S-37,
Main Market, Near Evergreen Sweets, Green Park, Delhi.

know i want to Re-Start my services as soon as possible, so kindly feel
my problem and serve me as per the company process.

thanking you.

vinit kumar
User69629
 
Jul 1, 2010

network reception is poor & sms delivery problem

Hi,

I have been using ur service from since oct 2009.network recepion is poor & also facing sms delivery problem.In night ur network remains congested. plz do something positively.


Varun
9555352967
User26575
 
May 17, 2010

Reliance GSM

Sir, My name is sumit pal,this my father number 9555755678,,,he got many times automatic deduction from his cell phone through this sim Reliance GSM, Last time,automatically Music subscribtion activated in our that sim,,and he duduct 40 Rupees,its happen many times,,,,,So,i want to Get my rupees back in my sim,,,please send me back my money

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