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Renault kwid

India,
Andhra Pradesh

Consumer complaints and reviews about Renault kwid

Renault India
 
May 16, 2018

The car doesn't start

Dear Aparna,

We understand that our team has shared requisite information regarding the vehicle delivery. In case of any support required, please feel free to contact the dealership directly or call us at ############.
Renault India
 
May 7, 2018

The car doesn't start

Dear Aparna,

Kindly allow us some time to escalate the matter to the concerned team. We'll get in touch with you for further assistance.
Aparna Mooga
 
May 6, 2018

The car doesn't start

Chassis number MEEBBA00XH8529056
Bronze color Kwid, towed away to AS Rao Nagar service station on 23rd April. Assigned person for this case Mr. Santosh never received or answers my call. He told that the clutch motor had to be replaced. There is a manufacturing defect. Even after the replacement the car doesn't start. I don't even know the status of the vehicle since he is not receiving my calls.
There is no use registering an official complaint with the customer service. No one is helping me in any way.
I have at least asked repeatedly for a temporary replacement vehicle until I get my vehicle. That has not even been considered.
The only choice left with me is to go to the CONSUMER FORUM. This is a 3 month old brand new vehicle. It is not even acceptable that I have received a vehicle with manufacturing defect. The justification  calls for a replacement with a brand new vehicle rather than trying to repair this one.
Renault India
 
Oct 22, 2017

Delay of hypothecation for which my salary is stopped since 4months

Dear Rani Mandal,

We've shared an update on your issue. Kindly check your private message for update.
Renault India
 
Oct 20, 2017

Delay of hypothecation for which my salary is stopped since 4months

Dear Rani Mandal,

We're forwarding your concern for further processing & will get back to you with an update on the same.
Rani Mandal
 
Oct 18, 2017

Delay of hypothecation for which my salary is stopped since 4months

As stated before my 5months salary is stopped due to lack of hypothecation delayed by kondapur showroom service mem..They are calling and telling this date that date but i dont think so process is furthered..Recently my mother expired..no savings no salary.. is this a game?They told before diwali they will finish. If not after diwali i have to forcefully go to consumer court and i will go..I dont need any phone calls nor msgs.. i just need my work done
Renault India
 
Jun 27, 2017

Car heaving So many Problem

Dear kishor dahal,

Please check your private message and share the details for us to assist with your concern.
kishor dahal
 
Jun 26, 2017

Car heaving So many Problem

Dear Sir,
I purchase the RxT Kwid .
After Purchase of that car as per the Kwid team that is a Brand New Car which kwid team sale to me approximately before 11 month (hope m Not Wrong) and For your Information me and my friend mr M.V Reddy purchase the same modle car in a single day.
one Car is Running Smoothly but My Car heaving the Several Problems as I mention Below.

1st Complain in my after 2 -10 days of the delivery date was ' car ducky not lock properly and the stepney was puncher kwid Showroom staff see the same and say that "ok we take care of this" then they repair the lock or what they do I don't know but lock is ok within a day itself and they fill the Air to the stepney and Handover to me at that time lock is ok but the dicky alignment not proper ok let it be I agreed and take my car this is happen after 10 days of the my car Delivered date to me.

2nd Complain in my car after a month of Delivered 2nd gear not working properly it stuck while changing the gear again I take my car to Kwid showroom they say "no problem only the small alignment to be done" again they do something and suggest me to give the car for the First Servicing they only say that " they do the alignment so you do the first servicing so your car runs Smoothly"
Note: From that day I told to your Kwid Team that in the car there is a some Manufacturing defect you check it properly there answer is same "no problem sir your car is in roadworthy condition you just give for the first servicing". I agreed with your team and take my car and next day 1st time I want to service Center of Kwid.
my car 1st servicing is Done after 1500 to 1600 km after only 1 Month.

3rd Complain in my car gear wire Broken again for 20 to 25 days my car is at Service center to resolve the problem of gear wire broken. I ask the same question what is the problem is there manufacturing Defect then they give me a very good answer " improper Driving" even though I heaving the Valid License I agreed that ok and not provide me the Warranty also for the same I paid the price of the gear wire and Service Charges also. again the same statements
"your car is in roadworthy condition we take a test Drive for 100 km"

4th Complain in the running time car get stop on road and the wiring get short here is the photograph attached and as per kwid team the problem was with Key not with car however the total wiring was changed all the electrical parts like Ignition key and all was also changed as per Service Team information and after 50 to 60 days all the work done and my car get ready as per Kwid team. they Inform me that "your car is in roadworthy condition". when I reached to collect my car the car is not getting Started hope the team not forget the same and I return back without car after 4 days Kwid Team handover the car at my office in ok condition as per Kwid team again car is in roadworthy condition the Kwid Servicing team Said .

5th complain in my car is after running even 30 to 40 km if we stop the car then it not get restarted, even in road it get stop then not started it will happen 40 to 50 times during the period of 1.5 month approx so many times I have to pull the car from road, as I purchase the car not a pulling cart and you say that there is no any problem observe car is in roadworthy condition almost after 20 days The Service Team Return my car after Combine test Drive of approx 25 to 30 Km at that time No problem Observed So I accept the Wast Car again.

Team this is too much don't make the Customer Fool after 7 days of the Repairing the Same Problem Observed in my car and again Now it is in Service Center as off now I not share the same Because I love Renault brand but this is too much now I will Not accept that wast car and I shall go legal Process.

Till the Car is in Service Center only........

Car heaving So many Problem

Pagadala Sandeepkumar
 
Jun 30, 2016

poor performance

Renault KWID Poor Performance

1. Sometimes with AC on in the traffic, the engine vibrates very badly. I have to shut the AC off and then take its pick-up.

2. Not getting proper mileage in the city condition, unfortunately its under 13-14 KMPL.

3. No pickup once the speed is lowered near speed breakers. Need to press / depress few times to again make the car moving.

4. The Engine is Making lot of noise.

5. Space below headlights renders water and dust accumulation.

I am not getting any satisfaction with this vehicle and never felt i am owning a brand new car. I regret myself in choosing the Renault's KWID & never expected this from such a reputed brand.

Though i am getting a satisfactory service from my service centre, however I lost all the all the confidence from Renault Brand and doubt on the durability & reliability of this product as I am facing one or the other problem with this vehicle since the beginning of my purchase.

Thanks & Regards,

P SANDEEP KUMAR

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