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royal enfield

India,
Uttarakhand

Consumer complaints and reviews about royal enfield

Mayank Pant 1989
 
Aug 23, 2019

Manufacturing default

Dear sir/ mam ,
I am Mayank Pant.
Ph. No. 9410564590
I bought this classic 350 cc on April 10 2019 from Suri sales, Haldwani. On it's first service on 22nd of April I complained about its handelling. That on sharp turns sometime it skeets . But they said that you have to tighten your rim. So they sent me to a shop and I done that. That Rim mechanic told me that I had tighten, but it will take 2 to 3 days to balance. After 3 days I took 200 km ride but still not feeling accuracy. And also I was about to skit and die in a sharp turn. Then I got scared , I get back to showroom for complain. At that time they said your handle is tight and then they done something with their instrument. Then again I told them that problem is remain unsolved. Then they tested , each and every mechanic tested and said that it's okey may be you are not getting it's handelling. So I felt that may be I am wrong.
Then on 7th of August, unfortunately I met an accident, A scooty striked on my front tire. Which damaged it's soccer and T. After toed on 8th of August they returned my bike on 22nd. I claimed for insurance, and they replaced my tank with no cause. I have it's picture when I handled it to roadside assistance.
Again I was feeling that same problem , but they tasted and said it's right. Then I reached home , I pulled my bike in middle stand. Then I saw that Handle is bending more to one side then other.
Then I called them, and took my bike back to garage. Then again they said "sir ye aise hi to hota hai". Then I corrected them by showing handle of other bikes standing there , then they realized.
Then they opened it's whole head and found that holder welded in chassis is not correct, even to much turned.
Then they tried to accurate it with 'Pana and Hathoda' and still it's bubbling.
So is there anyway, that you resolve my problem, because it have manufacturing fault.
Please revert.
User862362
 
Nov 11, 2012

Not getting delivery of Royal Enfield Classic 350

I booked Royal Enfield Classic 350 (SILVER) on 19/10/2012 in Prem Auto Enterprises, Jwalapur, Haridwar, U.K with promised date of delivery 28/10/2012. But after that they are saying within 1 or 2 days we are giving you delivery. one day it was extreme that they said be prepared with your cash & other formalities we are giving you today itself. now its dhanteras & now also i am not getting it. please help me.

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