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SAMSUNG DEALERS GLOBAL SERVICE CENTRE

India,
Delhi

Consumer complaints and reviews about SAMSUNG DEALERS GLOBAL SERVICE CENTRE

Narayan Sukhwal
 
Apr 24, 2019

Regarding Demo of washing machine

I bought a Samsung washing machine WA70N4260FF/TL on dated 20/04/2019 from SONA ELECTRONICS Station Road CHITTORGARH (Raj) but Demo of washing machine is not happened till date and online registration also not done timely so that any service engineer not reached yet for the same.
Please take needful action against the dealer of Samsung. Otherwise I will go to the consumer court to fulfill my mental harshment & may return the item to dealer.
Arun Kumar
 
Jan 28, 2019

Defective TV deliveries And fake promises from Reliance Digital Avadi

Recently I purchased a Samsung TV 5 series worth 30K not more than 2 weeks back from Reliance Digital Avadi, Chennai. The remote didn't worked with in couple of days from purchase. The items seems to be defective. At the time of purchase they promised me of 30 days replacement guarantee and its better than online purchase like Amazon or flipkart.
But now they just want to log complaints to Samsung and follow the regular procedures.
Common Sir, its a new item with less that 2 week old, the same with online i might have went for an replacement by now.

The same manager behave Un professional and behaved rudely.
Rhythm mobile house
 
Dec 11, 2018

Mapping of Samsung products and Paytm Cashback

I have HDFC fiannce at my store and also PAYTM mall cash back... I told ur officials to give add my store in your category for mapping of SAMSUNG products, so that I can give customer cashback offers and also same of HDFC for 0% interest, but they told me that ur purchasing is less than 5lacs.... I told them when I'll give customer all offers available in market, then only I'll also grow in my sales.... Hoping for your positive revert.... Thanking you in anticipation....
Sureshrao raghatate
 
Aug 19, 2018

About dealer

Our fridge was not working so we went to our dealer shop (tirupati enterprise and furniture umred district nagpur) to repair our fridge in warranty but when we gave him the bill he changed the buying date so that our warranty should get over

Then we say him to repair the fridge he said that he will come tomorrow but he did no come so we went again and again said him to come repair it but he started argument with us and said do what ever you want to do

This should not be repeated again otherwise we will do case on dealer and sumsung company

Please take strict action on him
R. Agarwal
 
Nov 29, 2016

Samsung Fridge repair dealers

We want to lodge a complaint against the following dealership of Samsung refrigerator who came to our house to repair our fridge. They changed 2 parts and charged us 2000/- rupees (incl. service charges). Within 2 days the fridge stopped working again. We have been contacting the dealers as well as Samsung since the past month but they have only been harassing us or not picking up our calls. No one has helped. Samsung customer care people also are mannerless and do not know how to talk to a customer. They do not help. They disconnect my calls whenever I call them and do not hear my complaint even.
The dealer sent the engineer on 28/10/16. We have been trying since then. One month wothout a working fridge. The customer care people are also a huge disappointment and flat oit told me that they will not do anything to help in this case. I will spread the word so that none of the people I know ever purchase a product from Samsung in the future again!
Dealer details:
Hiy Cool Centre
125/2A Park Street
Kolkata-700017
The so called engineer who came :
Joy Ganguly
7699487896
User13645
 
May 4, 2010

CHEATED BY TAKING RS. 2250/-

Hi

Need to make complanit aganist samsung dealer, whu came to oir palce to check refrigerator after the complaint logged.They took Rs. 2250/- and changed the part but after that the refrigerator was not working.Its been 01week following up with them they are not coming nor taking our calls.I need that necessary action should be taken against such dealers who cheat people.Address of dealer below.

Global Service Centre
Shop-no: 220, Ground Floor,South Extension Part-II
Contact no: 9555558806 (Abhishek), 9999852044(Manish)

KINDLY TAKE NECESSARY ACTION AGAINST SUCH DEALRS, AND ALL ABOVE NUMBERS WERE GIVEN BY JUSTDIAL.

Thanks

Ankita Sharma

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