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samsung galaxy ace

India

Consumer complaints and reviews about samsung galaxy ace

User428324
 
Jun 4, 2011

bad after sale service

Dear Customer,

Thank you for becoming a patron of Samsung product and writing to us

We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.

Thanking and assuring you for best services always.

customer Satisfaction
[email protected] & [email protected]
Phone : 0120-6454545
User458194
 
Jun 4, 2011

bad after sale service

I regret to inform you that samsung has provided me with the greatest inconvenience ever since I purchased this GT S5830. I have had problems with the phone since the first week I purchased it in february.. It is may now and my problem has still not been resolved. I have given it in service centres in Delhi and chennai. Recently the I had given the phone in Chennai T nagar branch of service station and they had kept the phone from 9th May to the 20 May. These people show no sense of punctuality and the customer has to run around them even to get the phone.The service centres are incapable of fixing a Samsung phone also. I feel betrayed by Samsung. This is my show cause notice to Samsung before I file a case . So i suggest you better do something to solve my problem else I shall go ahead and proceed with a law suit.

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