Log inRegister
Submit Complaint

Samsung Refrigerator

West Bengal

Consumer complaints and reviews about Samsung Refrigerator

Oct 12, 2017

Poor after sale service and fooling customers

I had registered a complain regarding my samsung refrigerator was not cooling at all.Engineer from the company came and told me that there is a gas leak problem but the compressor is in good condition. He charged Rs 354at that time. He gave me an estimation of Rs 2500 and told me that they will pick the refrigerator next day.A week passed everyday executives from samsung call and promise that your refrigerator will be picked up by evening.After 8 days they came and collected and on 9th day they called me and told me that the compressor is not working you have to give Rs 11000 for repairing it otherwise give us the transportation cost of rs 500 .for returning your refrigerator.I didnot understand that when engineer visited they claimed a service charge.when he is to inefficient why are you charging for what reasons.My complain number is 1142641011.They are really fooling customers and charing unnecessary money.
Jun 10, 2012

Bad refrigerator sold & no support

I have purchased a new refrigerator (single door) on 30th March 2012. The refrigerator has cooling problem from the begining. It does not cool at all. I have reported to samsung customer care and they moved the refrigerator at service center and found that it has gas leakage. I have claimed replacement of this bad refrigerator. Several times I have called to the customer care and each time the persons (at customer care) say that the request is forwarded to supervisor, senior, service center or respective department and I will get a call by 8PM that day. But no one called me to let me know when I will get the refrigerator. I am suffering for more than two months and am getting NO RESPONSE from SAMSUNG.

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code


    Share this site with others


    Recently Updated Complaints

    uptet - WRONG ANSWER KEY
    Sir, the answer of question no. 138 in set-B of...
    HARYANA ROADWAYS - No Bus for yamunanagar to chandigarh
    LAST BUSS TO YAMUNANAGAR changed route to...
    Individual - Wrong communication
    I, Tarapada Mandal residing in WBSEB supply wheras getting...
    SBI Bank - Unusual transfer of money
    Sir today I got a message that your account XXXX2031. ...
    sun direct - I forget my smc password
    I forgot my SMC password .My card no.is 41156560850.Please...
    No refusal Taxi - Refusal
    This no refusal taxi WB04G1860 refused to take me from...
    bsnl land line - Landline is not working for the last two months
    Sir It’s been two months that our Bsnl landline phone...
    India Post Office - For rd password
    Pls. Send my password my agent id. MI8132050100043 ...
    Hi, This is regarding my new HDFC bank credit card...

    User Registration

    Already a Complaint Board member? Log in now.
    E-mail address:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Forgot your password?
    E-mail address:
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username