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sarathi.nic.in

India,
Uttar Pradesh

Consumer complaints and reviews about sarathi.nic.in

sitakantaacharya
 
Sep 22, 2019

Sarathi Website is not allowing to pay or not allowing to cancel either

Dear Help Desk,

Ref: Application No.- 3020241419 , Dt:16-09-2019

I made an online application for a two wheeler learning license.
While making the payment the OTP was never received from the payment gateway and payment was not settled.

Message showing on Sarathi site - " Payment is pending.. Please wait for 30 minutes for confirmation from the Bank or please contact RTO office".

Days' after I am finding still the same above message and unable to make the payment again.


So I thought to cancel the old application and upload another application but again the cancellation process was not thru also.
And I am unable to get the OTP again, though my mobile network is working find and phone is not in DND. Even the 'Resend OTP' button is not working.


Message showing on site - " Enter the OTP in the below field that was sent to the applicant Mobile number" " Note- If you have not received OTP, possible cause is 1)DND service option, 2)Non delivery for the mobile network provider, So please contact the RTO office to cancel your application."


Seems there is a huge technical glitch on the 'Sarathi' site.
Your earliest response and resolution on this is appreciated.

Thanks and regards,

Sitakanta Acharya
Email id: [email protected]
[email protected]
 
Sep 20, 2019

PAYMENT ISSUE https://sarathi.parivahan.gov.in

Hi, my application number is 2679093719. I tried to make payment online then below message showed up each time,
"Application is verifying with bank......"

and then

"payment is pending...please wait for 30 mins for confirmation from the bank ".

It is the 6th day and still same message.

Dear portal administrator and Dear transport minister, there are multiple complaints from all India related to portal working behavior,Kind provide solution.
[email protected]
 
Sep 20, 2019

Payment issue

Dear Sir

My application number is 2679093719. I tried to make payment online for Learner License but in the first attempt the payment could not happen. After that whenever I am trying to make the payment, each time I get a message

"Application is verifying with bank......"

and then

"payment is pending...please wait for 30 mins for confirmation from the bank ".

It is the 4th day and still same message.

Please suggest.
Niju Sahu
 
Sep 19, 2019

Not able to book slot for LL

Every time whenever i am opening the sarthi website to book slot.. A message just pops up that slots are not available till 90 days..
If this persists what again and again how do i get an appointment..





Please help

Not able to book slot for LL

ravi_1299
 
Sep 17, 2019

payment deducted but application not yet confirmed

Hi,

Application Number : 3057216019

Payment of Rs 900/- deducted but still not application confirmation .

Thanks and Regards
Ravi Pandit
sonalchedge
 
Sep 17, 2019

pAYMENT pending issue

Application is verifying with bank
Hi, my application number is 3023549519. I tried to make payment online but in the first attempt due to mistake, the payment could not happen. after that whenever I am trying after that each time I get a message
"Application is verifying with bank......"

and then

"payment is pending...please wait for 30 mins for confirmation from the bank ".
agarwaljay
 
Sep 16, 2019

Payment Issue

Dear Sir

My application no. is 2151852019. I had made a payment of Rs 150 on 10-09-2019 with my ICICI debit card. However the payment was not processed in cyber treasury but the amount was deducted and still it shows that payment is pending and also I am unable print the receipt kindly look into it.

Regards
Jay Agarwal
Lata Mirchandani
 
Sep 16, 2019

payment deducted but application not yet confirmed

Hi,

Application Number : 1533860519

Payment of Rs 900/- deducted but still not application confirmation .

Thanks and Regards ,
Lata Chandwani
Lata Mirchandani
 
Sep 16, 2019

Payment deducted but status s still pending

Hi ,

Application Number : 1533860519

Payment is deducted (Rs 900/-) , but still showing unable to process your request when applied for new driving licence form for Ahmadabad , Gujarat .

Please help asap .

Thanks and Regards ,
Lata Chandwani
rajjaram
 
Sep 16, 2019

Payment Pending

Hi, my application number is 2682167319. I make payment online and my amount of 900/- was deducted from my account but it didn't receive to the system. My fees is showing in pending state from 1 week.
Whenever I am trying to make the payment each time I get a message

"Application is verifying with bank......"
and then
"payment is pending...please wait for 30 mins for confirmation from the bank or please contact the RTO Office ".

I asked at RTO and they told me to wait for 2 days and It is been 1 Week and still getting the same message.
Please solve this issue as early as possible.
It is creating so much trouble for me.
faizan_1999
 
Sep 15, 2019

Payment Pending

Hi, my application number is 2249430919. I tried to make payment online but at that time server was down so the payment could not happen. After that whenever I am trying to make the payment each time I get a message

"Application is verifying with bank......"
and then
"payment is pending...please wait for 30 mins for confirmation from the bank or please contact the RTO Office ".

It is been 1 Week and still getting the same message. Please solve this issue as early as possible. It is creating so much trouble for the users
[email protected]
 
Sep 15, 2019

NO PAYMENT

Respected sir,
Why sarathi portal wright again and again Payment is Pending... Please Wait for 30mins for the Confirmation from the Bank OR Please contact RTO Office
So what can i do
ARNAVTYAGI
 
Sep 14, 2019

DL Slot Booking

Dear Sir,

I applied for DL test at RTA Ghaziabad and driving test for MC With gear and LMV was conducted but I was declared passed in MC With gear test and failed in LMV test. Now I want book slot for retest but I am unable to do so because the online booking system asks for completion of previous flow. What is the previous flow and how can I complete that. The inspector Mr. Prem Singh at the RTO office, Ghaziabad asked me see in his office stating that "You have to meet me to get the test passed". He in fact indirectly demanded bribe from me, which I discouraged. Pl resolve both the issues, ASAP.


Arnav Tyagi
Application No. 2067197019
9560394949
vivek kanojiya
 
Sep 14, 2019

refund

My application no. is 1648377319 and my date of birth is 16/11/1995.
today 14/09/2019 i paid 900rs as my LL and DL fee payment through cybertreasugujsbiepay and then it shown access denied and my 900rs debited from my account but my fee payment status see pending so i want refund my 900rs.
axisbank
 
Sep 11, 2019

Payment paid however showing Pending

Hi, we are here to help! We request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-product/FraudDispute-Disp.aspx. to raise a dispute for the same. Regards, Team Axis Bank.
ApurbaS
 
Sep 10, 2019

Application is verifying with bank

Dear Sir

My application number is 2545152919. I tried to make payment online for Learner License but in the first attempt the payment could not happen. After that whenever I am trying to make the payment, each time I get a message

"Application is verifying with bank......"

and then

"payment is pending...please wait for 30 mins for confirmation from the bank ".

It is the 2nd day and still same message.

Please suggest.
Sangita_Bhatt
 
Sep 9, 2019

Payment paid however showing Pending

Sir,
I have made online payment of Rs. 500 on 7th Sept,2019 in respect of APPLICATION NO. 2808539219 for Learner Licence and my SBi a/c with Axis Bank debited however Fee Slip has not been generated. Sarathi website showing the Ref no. DL2019SC7903957 of payment PAID however status as PENDING.
Kindly advise how to retrive the payment or refund of the same so that payment can be made once again.
Regards
Sangita Bhatt
9810152883
Yogesh Vikal
 
Sep 8, 2019

Either Payment details not received from the bank or payment is not successful.

Hi Team,

My application number is 2233343419, I'm applying for a learner's licence. When I tried for paying the fee it failed.
Now when I am retrying it is showing like "verifying with Bank wait for 31 minutes", could you please help.

Now when I'm going for next step of slot booking it is showing below status.

Either Payment details not received from the bank or payment is not successful.
To check status,Please use Verify Payment Status.

Could you please help on earliest...I'm really frustrated with this repeated error.

Thanks
Yogesh Kumar
pankajsahoo
 
Sep 7, 2019

Application is verifying with bank

Application verifying with Bank
Dear Sir

My application number is 2782976619. I tried to make payment online for renewal of Learner License but in the first attempt the payment could not happen. After that whenever I am trying to make the payment, each time I get a message

"Application is verifying with bank......"

and then

"payment is pending...please wait for 30 mins for confirmation from the bank ".

It is the 2nd day and still same message.

Please suggest.
rmegha18
 
Sep 6, 2019

Payment issue

Application verifying with Bank
Dear Sir

My application number is 2573263319. I tried to make payment online for renewal of Driver License but in the first attempt the payment could not happen. After that whenever I am trying to make the payment, each time I get a message

"Application is verifying with bank......"

It is almost a week and still same message. Please rectify

Please suggest.
Priya2171
 
Sep 6, 2019

Payment not received

i paid LL fee of Rs. 206.00 on 06-09-19 through SBI Net Banking bearing Ref. No. IGAGYCSGA3 but the payment status shows pending. Although the said amount has been debited from my SBI account. Kindly do the needful so that i can able to get the LL at the earliest. can i get refund
With regards,
Priyanka mulay
Application No. 2771710819
email : [email protected]
Ankit31992
 
Sep 5, 2019

Application verifying with Bank

Dear Sir

My application number is 2735959019. I tried to make payment online for renewal of Learner License but in the first attempt the payment could not happen. After that whenever I am trying to make the payment, each time I get a message

"Application is verifying with bank......"

and then

"payment is pending...please wait for 30 mins for confirmation from the bank ".

It is the 2nd day and still same message.

Please suggest.
priyank.mish
 
Sep 4, 2019

ReTestFee Not Initialized for application no. 933994919

while applying for learning license retest fee, continuos message of "retest fee not initialized" is showing due to which i am unable to do the payment. kindly help. for application number 933994919.
priyank.mish
 
Sep 4, 2019

ReTestFee Not Initialized for application no. 933994919

WHILE APPLYING FOR RETEST OF LEARNING LICENSE FEE. CONTINUOS MEASSAGE OF "ReTestFee Not Initialized" IS SHOWING AND I AM NOT ABLE TO DO THE PAYMENT.
Vijay287
 
Aug 29, 2019

Cancellation of application

I m trying to cancel the application but can't cancel the application so, please help me out from this my application number 1525913919 please help i want to cancel my application. But,i m unable to do that.

Thanks.

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