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SBI Credit Card


Consumer complaints and reviews about SBI Credit Card

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May 22, 2020

Mis use of moratorium


I am a SBI [BPCL] credit card user.
Its bill was generated on 19.03.2020 its due amount was 76265
I have applied for moratorium benefit as per the covid 19 benefits.
But new bill was generated on 19.04.2020 and 19.05.2020. Its due amount is 81991 on 19.04.2020 and 85800 on 19.05.2020
Rs. 5130 was added as interest charge on 19th april and 3809 charged on 19th May. How it happens like this.
Is moratorium applied for this.

what is the percentage of interest charged on moratorium period.

Jouhar Abdulla
+91 9946317591
Sep 18, 2010

settlement of account

K.Vinod Kumar 15/07/2010
K.S.H.B. Colony,
Malaparamba P.O.,
Calicut- 673 009.

To Whom so ever it may concern


Sub: Explanation regarding SBI Credit Card which I had not used.
Ref: SBI Card No.############ 5469

As mentioned above, I had a SBI Credit Card and I used the card for nearly seven or eight month and repaid the amount. While taking the card the person said that there will be no charges will be debited if I had not in use or if there is no dues.

After a year later I had got a phone call from Chennai Office that I have to pay Rs.1000/- for settlement . I had paid the amount for which I had actually not used.

I used to contact the call centre for further clarification where I did not get any reasonable reply. And the main draw back of SBI Card that is no office at Calicut, So I am enable to call/ talk to the resposible persons.

From the State Bank I had talk to the Manager regarding this issue , He said, ‘need not pay this amount’ . He also said that they have no connection with SBI Credit Cards and their Bank.

Last March they had called for an adalath and I had explained the situation, further I did not get any reply in this regard.

Again last month, a person called from settlement division that I have to pay Rs.8300/- so that he will arrange a settlement letter from SBI. I have disscussed the above matter with him ( one Mr.Vinod). I disagreed to pay the amount and I also said if you are sincerely settle my account I will pay Rs.1000 or Rs.2000/- maximum after 2 days again the same person is calling and ask me to pay Rs.7200/- to settle the account.

I truly stating that I am not liable for the said Credit Card which I had not used. Even though, I want to settle the account with nominal amount. So, kindly arrange a resposible person to do the needful.

Thanking You,

Your Faithfully,

Vinod Kumar K.

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