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Madhya Pradesh

Consumer complaints and reviews about SBI FREEDOM MOBILE BANKING

Jul 17, 2017

Postpaid Bill payment problem

User ID- zecz484
I made my vodafone postpaid bill payment through SBI freedom on 7th july of amount Rs.248/-.The amount was debited from my account but the payment has not reached to the operator yet and is still under process.
I got this message in return-
Your Request is under process.. TID :FH40612316
I request you to consider my complaint as soon as possible.

Thanks & Regards
Mayank Gairola
Ph. No.8447716546
Jul 17, 2017

Amount debited and recharge is not done.Customer care very difficult to reach

I reacharge my vodafone number for the amount of 250.I received a message request is under process and the recharge was not done but my account was debited 250 rupees.I want my money back.I call up the customer care.But they make me listen to all the advertisement and never connect
Jul 1, 2017

Amount was deducted from account but mobile no. Did'nt get recharged

Amount was deducted from account but mobile no. Did'nt get recharged. Details are shown below....

FH40105183 dated 27/jun/17 amount -50
FH40105185 dated 27/jun/17 amount- 50
Jun 25, 2017

recharge unsuccessful

I have recharged ₹50/- in Airtel no. recharge is unsuccessful but ₹50 is deducted from my a/c
Ref no. - UH12914927
Bibhu ngr
Jun 13, 2017

Recharge unsuccessful

Hell SBI
I have re charge my mobile phone twice amount deducted from account and recharge is not done. The tid is attached here with . kindly solve the problem as soon as possible .

Tid-UH11995137 on date 11/06/2017 40/-
TID -UH11827797 on date 09/06/2017 75/-

Jessica PHILIP
Jun 13, 2017

mobile recharge twice(12/6/2017) and amount was deducted

I used sbi freedom banking app for mobile recharge twice(12/6/2017) and amount was deducted in my account but mobile was not recharged.I got a message that "request is under process".This is not for the first time.Please refund my money.
TID FH39462206 and TID FH39477195
shibila vk
Jun 12, 2017

Mobile recharge not done

I used sbi freedom banking app for mobile recharge twice(12/6/2017) and amount was deducted in my account but mobile was not recharged.I got a message that "request is under process".This is not for the first time.Please refund my money.
TID FH39433993 and TID FH39436959
May 14, 2017

Refund my money

Sir my Mobile recharge rs 408 not done
FH37018735 dated 27/04/2017
Mob. No 8368776764
Please refund my money
Apr 3, 2017

recharge not done

I have mobile banking and i used sbi freedom banking app i done mobile recharge and amount will deducted in my account but mobile but mobile is not recharge.
Tid : FH35431683
Mar 21, 2017

Not recharge mobile phone

I have mobile banking and i used sbi freedom banking app i done mobile recharge and amount will deducted in my account but mobile but mobile is not recharge.
Ref No-FH34448093 Mob-7583987478

Fome-krishna sarkar
Akbar ahmed
Mar 16, 2017

My mobile app not opening

I am faceing big problem sir my mobileapp not work last 6 month
Mar 15, 2017

Bill Payment Problem

My username was gida639. I used to pay my Lic premium by using this SBI Freedom app. Recently on 8th and 13th March 2017 bill amount 980 rs was deducted by 4 times i.e, 3 times on 8th March and 1 time on 13 March which is of total 980×4=3920. I request you to consider my application and resolve the issue as soon as possible.
Mar 11, 2017

Amount debitted but transaction not done

Sbi freedom
User id mmsp398
Amount 40,000(forty thousand rupees)
I tried to pay 40000 to bill pay without bill to sbi credit card
Date 9 march 2017
It said we are having technical issues kindly try again after sometime.
Ref id. FB00113248 TO TRANSFER INB MBS Billpay Vaibhavcre
The amount has been deducted from my account
It is already 2 days
But the amount 40000 is still not credited back anywhere.
Also, your all india enquiry number is useless. They never pick up. Your call is never connected to any mobile banking executive.
Mar 6, 2017

Mobile recharge not done but balance deducted

I was trying to rechrge my mobile through sbi freedom. But report showed process could not completed. But the amount rupees 310 deducted from my account. TID:FH32954462 and TID:FH32954675
Mar 3, 2017

Refund of money.

Sir. I have done mobile banking transction on 24.02.2017 for amount Rs35025/-for payment towards sbi card. But the transction failed and the amount debited from my account. Kindly arrange to refund the same to my A/c no.10273495995. and do the need ful.
Baikunth Acharya
Feb 11, 2017

It shows technical issue msg while login into sbi freedom

When i am trying to login.. the popup msg shows as written "we have some technical issue, please try again later". I did not understand what is wrong.. kindly give solution
Feb 10, 2017

Topup refund

Sbi mobile banking topup - I have recharged of Rs.159 the amount was debited from my saving account. As soon as I got message (invalid Amount.Payment of Rs. 159 if debited would be reversed soon.TID:UH00230615 (Oper Ref:TN23012819380094).
I thought it would be reversed.After 1week I filed an online complaint.
Sk khadar
Feb 7, 2017

Registration problem

I can't recieve userid &password
Sk khadar
Feb 7, 2017

Registration problem

I cant recieve user id & password
shriram chavan
Feb 7, 2017

Fund Transfer Issue - SBI Mobile Banking

Date of transaction : 01/02/2017
User ID of the remitter : rlca921
Mobile number of the payee : 9763493666
MMID of the payee : rajabhu
amount remitted : 16,00.00 & 100.00 Total=1700/-
TID and the IMPS reference no. : FH29531110,Oper Ref:1321048149
Account No. :- 11138332665
Account Name : Shriram Prabhu Chavan
Branch : (04618) Erandavana, Pune, Maharashtra
IFS : SBIN 0004618

The Above said transaction done by the mobile banking which gives timed out message after the transaction completed. But the amount get deducted from the account but the money not get transferred to the another account (Tatasky- Acc. no.1107425637) I have checked with Tatasky also.

I have update this issue to the home branch and they asked me to register the online complaint.
So kindly check the issue and revert the amount in to my account.

Thanks & regards,
Shriram Chavan
Feb 4, 2017

Videocon recharge

I have recharge my Videocon dishtv two times deducted mistakely one time has recharged please refund my AC. Tid no FH31022338
Suryamani prasad
Feb 1, 2017

Mobile banking not for work

Sir my bank account distance 3500 hundred killomiters one month ago work and this time not in atm registered hundset sucessfull complete but last procedure atm code 072 error code.
Jan 31, 2017

Reversal of fund

On 28 jan 17 second time mobile payment worth 1445 rupees not done and reversal also not done. Account no-30116969415 ...
TID :FH30510926 ( Oper Ref :PT0000000000 )
Mob no-9487622706 (Vodafone delhi)
sir Kindly do the needful..
Jan 23, 2017

No activation

Freedom app downloaded.no activation at ATM after following all steps outlined. This happened repeatedly
Jan 20, 2017

money deducted but recharge was not successful

I have requested to recharge sundirect but it was not successful for three times and balance deducted from my account, once balance credited to my account. Two times I lost money it is 2*199=398. My account number is 32278399883.

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