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Consumer complaints and reviews about SBI

nandus97
 
Nov 23, 2017

Misuse of SBI Debit card

I havent purchased anything from Google... But I am not happy to say that on 18/11/2017, an amount of ₹6000 has been deducted from my account. Not only that, there were multiple attempts to withdraw money from the same account.

##################################
Thank you for using your SBI Debit Card 459XX1993 for a purchase worth Rs6000.0 on POS 248742000103177 at GOOGLE *apple txn# ############.
##################################

The amount has been deducted without my knowldege or concern..
How does a third party has access to my account without my knowledge.. Not only that I havent recieved any OTP regardingbthis transaction.
An additional of ₹23.5 has been deducted multiple times (ie ₹47) from my account due to Insufficient funds on my account during your transactions.
Please refund my whole amout, ie ₹6047 or else I will furthur move with the necessary legal steps.

Hope to hear at your end
Nandu S
Suresh Reddy Kuncham
 
Nov 11, 2017

transaction failed but money debited and not yet got the money.

i made an online transaction through sbi net banking for amount 200 rupees. while transaction processing, suddenly i lost internet connection and transaction was failed. but money got debited from my account.
this was happened on 19th of october i waited for so long in hope that i ll get my money back,but i didnt receive.
please check and do return my money
savings account no: 20307324350
Name: Kuncham Suresh Reddy
IFSC code: SBIN0001617
payment mode: Net banking
t sridevi
 
Nov 6, 2017

CASH NOT DISPENCED IN ATM BUT DEDUCTED IN ACCOUNT

ATM TRANSACTION FAILED BUT AMOUNT DEDUCTED FROM ATM

Respected sir / madam

When I tried to withdraw money from Axis Bank ATM around 7:50 and 7:51 am, transaction failed and the receipt shows" Transaction declined 072 Unable to process" so i could not receive any money but amount has got deducted from SBH Account. so, please help me to solve this matter.

Thanking you,
T. POONKODI
ACC NO: 62080729298
[email protected]
suba.s
 
Nov 2, 2017

AMT DEBITED FROM BANK BUT TICKET NOT BOOKED

RS.1376/- HAS BEEN DETAILED FROM MY SBI A/C ON 01/11/2017 WHILE TRYING TO BOOK TICKET. BUT TICKET WAS NOT BOOKED. KINDLY CREDIT THE AMOUNT TO MY ACCOUNT. FROM S SUBA
Sunil Wadhwani
 
Oct 28, 2017

Credit card fraud

I am Sunil Wadhwani from Mumbai. Have been debited in the usual way by SBI employees who have all the particulars of my card including billing details. In a matter of seconds Rs 25000 was debited. Please help
shashikumar g h
 
Oct 28, 2017

Couldnt recharge

I have done recharge of 399/- to one of the mobile no. through sbi anywhere application dated 19/10/2017, immediately after recharge i got a message saying that Request is under process and some TID no. for reference, so I posted complaint in the National consumer complaint forum with my mobile no. but,.....................what had happened...........

one guy called me at midnight, immediately after that day, saying that i am Ajay sharma calling from SBI and i want to refund ur money which u lost, for that he was asking my sbi card number, cvv everything, then i had cut the call, again he called me 15 times, but i didn't respond because it was a fake call. I thought No one will show that much interest to Refund.

NOTE:
For all who have posted complaint in this site, please dont put your mob no. and A/C number, because they will call you and tell u your problem and also they will introduce them self as we are calling from SBI then they will ask your Card number, CVV and OTP. if u give these details immediately your account balance will be NIL, so be careful.

No SBI customer will call you repeatedly, saying that I will refund your money tell me your card details, that to be with these numbers
9007996281, 9060872603, 8404989367- I got calls from these no. & they tell from delhi they are calling...

For them this is an Fraud platform.............Don't allow them to Fraud...

SUGGESTIONS:

If any problem with online transaction, Directly visit to BANK itself.
As much as possible don't post complaint on these sites.even If, don't put your mobile no. or
Don't share your details, specially OTP No.


Thanks & Regards
Your well Wisher
shreedp
 
Oct 25, 2017

FRAUD CALL FOR ATM Card DETAILS

Hi,
I received fraud call from Mob. No.07680018256. This person called me on Sunday and told that he is from SBI Head office Kurla Branch. He asked my bank ATM card details as my ATM got blocked. I didn't share but just want to pass his fraud number to aware others.
Be careful for such fraud call and don’t share any bank ATM card, adhar card information.
Alex Jesus
 
Oct 17, 2017

REFUND OF MONEY

Refund of Money
Sir, my name is Alex John. G ,A/c no. 20348508577, my transaction on date- 16-10-2017 to my friend Anilkumar was faild. 7000rs losted from my account. Upi refer no is ############, so please refund my 7000 rupees in my account.
mkp1510
 
Oct 15, 2017

SBI credit card complain

Hello,

I got a call from +91 8650382937 on 11th oct 2017 at 03:34 PM IST. He claimed that the call was from SBI. But when he started asking me personal information for verification purpose then I didnot provide the information and told him that how do I trust you. It is because nither I have raised any request or i had any complain. Then he blocked my card and told now check if your card is blocked so that you will trust me. Surprisingly, i got message that my card is blocked as per my request.When I called him again that why he blocked my card he told to proof he is from SBI and he asked me to provide address details to issue new card . After I gave him my address he told you will receive new card but unfortunately I didnot get message in the same day. He told me that it will take 24hrs to generate and you will get your new card.

On 13th when I got message that my new card will be delivered , i asked bluedart courier to deliver on 14th 15:33. That guy is followed with me till i got card. When I got new card, he asked me to share new card details with him for activation. Because of last time, he blocked the card this time I trust him to provide details and slowly he told me share the OTP but when I got OTP in my mobile I realised something wrong but he told because of new card i will modify the contact details. During this conversation, when he asked me cww number I was sure something is wrong then I logged in internet I found that my mobile number was changed to 9758803641. I have raised request to block the new card again . he came to know somehow then again asked me your card is blocked. I told him i will check . Later I called helpdesk through my mobile and cross check if my two card is blocked. They confirm card is blocked and they confirmed that there was no transaction.

Can you please investigate this. How customer will trust this call, after my card is blocked it means he was from SBI and he was access to my account.
For what purpose he was doing verification call and wanted to know my personal information, It is because I had not logged any complain or service request for which he was doing for verification .
bhubansubba
 
Oct 11, 2017

tds

Myself jyoti prasad limbu having salary a/c in the branch sbin0005787 with sweep facility of threshold limit 25,000/-.
It has been seen thqt that whenever swept amount is reverted/ credited in SB a/c tds is being deducted at certain rate.
Being a govt employee as well as salaried person tax has been deducted annually from my pay salary by the deptt, so what kind of tsd being deducted from my swept amount

tds

maxmuzik
 
Sep 27, 2017

Spam call about bank ATM details

I received a call earlier today from phone number - 8768972036. The guy claimed to be from SBI ATM services and told me that my ATM would be blocked if I didn't confirm today. I told him that I will not provide any information over phone but he kept asking about the ATM expiry date and other details.

I later checked this number on TrueCaller and found it to be spam. Please take necessary action against this person.

Spam call about bank ATM details

debasis25
 
Sep 25, 2017

SBI Collect

I have paid an amount of 1011.80/- on 21/09/2017 for Assistant Professor post in "Sardarkrushinagar Dantiwada Agricultural University" Gujarat with reference number "DU78199854IGACBDBEC1" but I can not able to fill the form because It gives me an alert message "Challan info invalid". What to do my last date is approaching? help me.
2praveen
 
Sep 19, 2017

Atm blocked

Called from mobile Number 7739851069 and said your card is locked. Need information about your card.
Now we have the Number. We know we can trace the location also. But Will they be nailed for this.
Satheesh Masna
 
Sep 4, 2017

debit of money several times from my account without my permission

Debit of money from my account 62300006512 without my permission.please refund it.
engraj molla
 
Sep 2, 2017

transaction failed

Failed Transaction but debit in my account
Respected Sir ,

Sir iam using MOBILE BANKING i done transfer 9990 rupees from my Account nmbr 20101217896 on date 31/8/2017. But that transation is failure. And my transation ID is ############/..But 9990 is debited in my Account [email protected] . I lost 9990 rupees sir. Kindly i requesting you Please refund my 9990 to mu account 20101217896 and my registerd mobile nmbr 9735254356 please give me my money sir......iam begging you
Vijayesh2105
 
Aug 28, 2017

Card block sbi

Hi
My wife received a call from personal mobile number
7492957588.
The person mentioned he is calling from sbi head office. The person said the atm card has been blocked and asked for details.
When my wife refused to give the details he started using very abusive and offensive language.
Request you to look into it. We have recorded his call.
21381217
 
Aug 21, 2017

Fradulent Transactions

This is to bring to everyone’s notice that my credit card xxxx xxxx xxxx xxxx which I am using since 10 years without any discrapency, But unfortunately on 16.08.2017 morning at 6.18 a.m fraudulent transactions started on my card.I have received several successful transaction message of Rs.42217 from different international transactions across Europe, Mexico, US and Malaysia. Upon noticing it around 8:30 AM from the message alerts in my mobile I have called up the helpline immediately and informed about the transactions so they immediately blocked the card.i have informed them not to authorize any of the payments and lodged a dispute case. I have also checked with helpline how the transaction were successful without OTP and they informed me for international transactions no OTP is required and more over my available balance is less than 10k in inspite of which the bank had authorized transactions till 43k. I have got a mail from chargeback team y’day to share them the disputed form which I did.

On verfification of my card statement, following are the merchants name on which transactions were done.

MOBILEMEDIA WINDQAEROX MAROUSIGRC
MOBEHELP.COM 844-249-3733 GBR
NINTENDO OF AMERICA-US 800-255-3700 WA
FACEBK*7EKH7C2Q32 FB.ME/ADS IRL
FACEBK*X8UQYD2GV2 FB.ME/CC IRL
NETFLIX.COM NETFLIX.COM CA
PAGO MERCADOPAGO CIB CIUDAD DEMEXME
MERCADO LIBRE I MEXICO DF ME


Kindly request you to investigate and do the needful in reimbursing the fraudulent transactions amount at the earliest.

NaveenKiran
9949700272
manikanta_sbi
 
Aug 19, 2017

SBI credit card got hacked

Hi,

My SBI gold credit card has been hacked on 19th aug 2017 and within a span of 3 mins more than 1lakh rupees has been spent on my credit card.
I have been continuously receiving messages regarding the OTP and amount has been spent from 7:30pm onwards.
I dont understand how the amount has been spent without entering otp which I got on my mobile number.
I tried reaching SBI customer care but its always busy and I am unable to talk to their customer executive.
I request the concerned executive to look into this and refund my amount which has been spent from 19th aug 2017 onwards.
Please get back to me if you need further details.

Thanks,
Mani
Mhabe Jami
 
Aug 13, 2017

Fraud call

Recieved call from this no, +919534836207. Claiming to be a bank manager; he asked for my aadahar no saying my acc is closed and needs to be revived. Later he started asking for my card no and pin. I enquired about his legitimacy then he started scolinding me in slang languages.
PLEASE TAKE ACTION; INNOCENT GULLIBLE PEOPLE SHOULDNT GET VICTIMISED BECAUSE OF THIS FRAUDSTER.
Pratap Behera
 
Aug 4, 2017

Asking for ATM details

I got an unknown call from No.############(Raghogarh, Madhya Pradesh at my Mobile nu.9668756262 at 17:06 today. The Caller was asking for ATM details of SBI. Kindly look into the matter
ankitbp
 
Jul 22, 2017

fraud transaction

I have received a call from Rishabh claiming to b sbi representative.. said that I can utilise my reward points by deducting it from outstanding balance..i agreed him on the same...he asked me abt the confirmation code which I have received on my registered mobile no..on the very nxt second I have received msg that my account has been debited with 2600 through wimbo payzapp.. I had called cx care and blocked my card ..nxt day I have received call from bhupendra..he said that he will take my request for reversal.. bt as of now no updates...kindly help... refund my amount
ssarkar17
 
Jul 12, 2017

Amount debited by transfer for no reason

An amount of Rs46 has been debited from my account as shown in the message below. No reason is specified for the debit. I see many complaints on the same topic. What is going on?

Your A/C XXXX890046 has a debit by transfer of Rs 46.00 on 12/07/17. Avl Bal Rs xxx. Download Buddy @ xxxx.
bdhami2002
 
Jul 4, 2017

KYC DOCUMENTS

a/c no XXXXX952196 KYC for up date as I recieved your SMS on 02/07/2017

KYC DOCUMENTS KYC DOCUMENTS

[email protected]
 
Jun 30, 2017

Social engineering

I received a call from +918434765864 asking me for my debit card details he introduced himself as an sbi bank official. He said that I would have to provide my debit card details and also aadhar number immediately if i didn't wish to suspend my banking services.
I am still thinking how they knew i had a account in sbi.

Kindly take some actions against this scammers
saurabhsingh241
 
Jun 27, 2017

NEFT transfer not credited Rs5000

Reference id :504080779
credit account no: 35294090589
debit acc no: 128010100070735
amount was Rs. 5000
dated :24th june 2017
It has still not been credited to my account.

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