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SGPGI, Lucknow

India,
Uttar Pradesh

Consumer complaints and reviews about SGPGI, Lucknow

Chitragupt
 
Jan 15, 2022

Pathology team doing as per his mind

Dear SGPGI

Your Pathology team wrong practice with patient , they are not entertaining COVID report which given by BRD MEDICAL COLLAGE GORAKHPUR ,
They are saying this is in correct when it was correct and checked online.

Pathology team doing as per his mind

California
 
Nov 3, 2021

Regarding to complaint against Doctor she is refusing the my sister treatment

I am very disappointed that specialist doctor (Mandakini pradhan)refuses to see my sister problems, this doctor saying that we naver see internally problem we see only pregnant women and she told us to go to KGMU hospital...

My question is that why government waste thousands of crores for this types of doctors and this type of hospital....?

This type of Doctors and hospital is only for name not for public use.....

My mobile number is 8181826424...
arit788
 
Sep 11, 2021

Mis behaving by cafeteria at old opd block at ground floor

Respected director of spgi lucknow ,sir i ashok tiwari my wife akansha tiwari is admitted in neurology department cr no 2021564630. Sir i usually taking lunch and dinner at ground floor cafeteria on that there is not written on main gate that IT IS ONLY FOR STAFF so i am using that . today when i asked him for snack firstly he replied ज्यादा जल्दी है तो पैसे लो निकलो मैने बोला आप कैसे बात कर रहे हो तो बोला ये स्टाफ का केफे है मैंनेबोला यहा सारे स्टाफ है वो चुप हो गया फिर अचानक बोला यहा से जाओ जहाँ मन करे सिकायत कर देना सर मेरा कहना है कि अगर स्टाफ की केन्टीन है हुम नहीं जाएंगे वहा बहुत से ऐसे लोग है जो असिछ्त है ये सबसे ऐसे ही बात करता है अगर अपके सज्ञान मे हो रहा है तो लिखने का कोई मतलब नहीं सुबह से शाम तक क्या स्टाफ ही खाता है पेर रखने की जगह नहीं है पता तोह अपको भी होगा थोडा तमीज़ सिखा दिगिये अपका और क्या लिखू देशभक्त हूं सर एयर फोर्स मे नौकरी करता हूं जय हिन्द
He is black in colour and using spectacles when u r entering from main it is on right side infront of staff cafeteria my mobile no 8698155066 .
6388945010
 
Sep 7, 2021

Doctors are behaving in a immature way

My grand father is taking treatmnt from PGI suddenly he develops heart block so dr advised him for a immediate surgery but after the admission we find that his sreum creatinine level is so high so we seek consultation from nephro departmnt of PGI only nephro consultants advise to hold surgery until creatinine is high bt after 3-4 days our doctor said tomorrow is surgery and we thought everything is normal patient's pacemaker is implanted next day discharge was planning and we was waiting for nephro consultant bcz if patient is having multiple problems this is doctors responsibility to communicate with other doctors and collaborate...

After surgery none of any nephro consultants came and see my patient
Or to or jhuth b bol rhe ki yaha dialysis ki suvidha sab k liye ni h sirf transplant wale patients k liye h
After some tym we findout ki nephro k doctors ne mana kia tha surgery k liye or cardiac walo ne surgery kar di isliye wo gussa h.... Doctor h ya chote bache agr kch h to ap doctors apas me bat kariye solve kariye patients k sath khilwaad q kar rhe
My grant father was taking treatment from there on OPD basis 1 month k bad ki date mili hme laga sab ho gya hoga dr h bat ko jane denge q ki hmne jab cardiac ko doctors ko pucha to unhone bola surgery jaruri thi warna kabi b kisi b tym attack aa sakta h ye bat hm log smjh sakte h to kya wo nephro wale doctor ni smjh sakte BTW 1 month bad jab hm OPD gye to Dr anupama ne dekha tak ni patient ko q ki is k phle ki jo hme date mili thi uspe wo available ni thi to dusre dr ne unhe dekha tha Dr. Anupama k statements h jisko dikha rhe the unhe hi dikhao hm ni dekhenge .....
Wat the hell aap log sach me doctors ho ya shaadi me aaye hue fufa ji bat bat pe muh sujana h
Pls management if u reading this do something
Thank u very much
Anam26
 
Aug 25, 2021

Late arrival of Doctor

My name is Anam Ansari and I am taking a treatment for my father in SGPGI. One of the doctors of Urology Department who sits in Room 7 is always late to the hospital. Today, that is: 25th August, 2020, we have been waiting in the department since 8 in the morning and it has been nearly 1 now. The doctor isn't present.
With having conversations with other patients, I came across that this doctor is late nearly everytime.
This kind of unprofessionallism should not happen in the hospital like this.
I would request the higher authorities to look into this matter and take strict actions against the culprit.


Thank you
Lekha Chakravorty
 
Apr 9, 2021

Wrong treatment

This complaint is regarding Dr. Anu Balakrishnan, immunology department sgpgi Lucknow.
I was admitted there for a week and I had pus formed in area near my left knee. She first drained the pus with syringe and then made a cut and then pushed the pus out. I was diagnosed with bone tuberculosis and when I went to the orthopedics they told us that the cut that the doctor made caused severe damage and that they now have to stitch the cut and that the cut should not have been made and that too on a wrong place. When you are a medicine doctor then how do you have so much guts to make cuts and stuff r u a surgeon. Bloody pathetic hospital now I am suffering so much because of that bloody doctor.
[email protected]
 
Jan 26, 2021

Holding of my salary , security money ,experience certificate

I Dr. Rohit Kumar Soni worked as JUNIOR RESIDENT ( NON-ACADEMIC) , From 12 -03 - 2019 TO 09- 12 - 2019 , with Reference to Joining Letter No. - PGI/ER/ACAD/1372-5/2019

I haven't received my 15 days salary and Experience Certificate Yet.

I had submitted an Application to the Institute Regarding this Issue, SI. NO. 3033, DATED :- 29-11-2019.
Azadmohammad209
 
Nov 15, 2020

Unprofessional staff zero care of patients

Was there in L.T.U 2nd floor 0% care is taken of patients untill the patient is extremely unwell they won't give time nursing staff is very much uncooperative always shooting on patients. Other doctors will just say be humble to them because sarkari naukari h salary toh mil hi jaati h inko aur kaam bhi nhi krenge. Night shift k Doctor ko bas apni nind pyari h wo patient attand karne ya unko dekhne nahi bas apni nind puri karne aate h Doctors are not available under which the patient is. Pathetic hospital.
Annu0991
 
Sep 23, 2020

Not admitting a patient in PGI LUcknoe

I am just shocked that how irresponsible and inhumane are these hospitals behaving. They are refusing to admit an emergency patient in their hospital that can cause effect on his life. He needs an immediate treatment. Plzz contact us if u can help us. He is a heart patient. They are not giving us bed in their hospital. Doctors are saying for operation bt PGI is not taking him in after tested corona negative.
Patient name : Rajendra kumar
Contact : 8285472408
Shahdab123
 
Sep 8, 2020

Misbehaviour unprofessional staff

Hi All,

I am Shahdab from Delhi my sister admitted in SGPGI on 7th of July we are coming here for the treatment not for misbehaving from the staff. There is a PRO Mr. Ajay Yadav not wearing mask on his face when he is talking and rudely denied for my request and said he will only talk with Mr. Yogi Adityanath CM of Uttarpradesh I really don't know Mr yogi is too free now a days Mr Yadav(PRO OF SGPGI) thinking.

Thanks
Shahdab
9582704763

Misbehaviour unprofessional staff

Deepa.pan
 
Apr 3, 2020

SGPGI Hospital

On 10 March 2020 at 3pm, my Chacha ji had an accident in Farrukhabad, the hospital staff said to take them SGPGI Lucknow. At 9 pm, when we reached SGPGI APEX Trauma Center Lucknow, the doctors there gave them a reason to be Bed full and told to go KGMC. When we reached KGMC, the same statement given by them then Lohia kept us wandering everywhere and someone gave a reason for not having a ventilator or not having a bed, the patient was fighting between life and death.
Troubled, we took him to Medanta Hospital Lucknow, he immediately said to collect 6 lakh rupees. You did not let go inside the gate, if you said, that you are financially stable, then only you will be able to get treatment here. Daily ventilator and ICU cost will be 3-4 lakhs after so much struggle then we people admitted him to Sahara Hospital and Put the patient on a ventilator for a day and then 4 days in ICU .He was treated by Neurosurgen Mazhar Hussain in Sahara His condition became normal. A village man cannot afford the expenses of private hospital After keeping 5 days in Sahara Hospital, we talked again in SGPGI, now the patient is out of Danger, take the Patient to your hospital. There is no place for the people of the villages to treat only big-status rich people, high society people in our government hospital in India. They have to go private even if they sell their fields and get treatment By request from relative was they got in bed Apex Trauma Center PGI been Trauma Center Admit to them SGPGI the 15th March 2020 He also vomited blood several times, but no one paid attention to the nurses, then he got the answer, you should clear the blood yourself When asked by the doctor, he postponed saying that this is normal It was being talked about to do the operation, It was said at 8 o'clock in the night that the patient should be taken from here, now only the corona patients will have the order from chief minister. A critical patient time to perform an operation and was spoken, take him anywhere The people of the village requested hospital staff and administration then they said, go to Lohia Hospital or KGMC can no longer keep any patient here, requested many times It was said that my patient is now critical, you should shift to a ward of your own but nobody listened and the patient was fired late at night. PGI Administration gave the discharge papers. Due to lack of ambulance, late night ambulance came out of the patient we took Lohia, it was also said that we will not take the patient, only the patient of Corona will stay here. Then KGMC also got the same response then at 1AM, he was taken back to Farrukhabad and he was admitted to the private hospital, SGPGI gave the date of operation after 2 months. SGPGI Hospital fired a critical ICU patient who needed an intermediate operation, today April 3, 10 am Patient expires. Today we all know that if SGPGI had not left the patient, today He would have left a critical patient late at night without operating .This irresponsible behavior was not expected from SGPGI. PGI is a very big hospital. Is there no bed available in a ward for a critical patient? I request you to take this matter seriously, today What happened to us today, tomorrow it can happen to you people or to your loved ones., and how long will you be silent please help me out. This negligence of the doctors expelled the critical patient because the order from the Chief Minister, is Did the Chief Minister say that leave the critical patient who immediately needs to operate and require immediate attention. I want justice had heard that the doctors would be God but our doctors have requested the Chief Minister to take this matter seriously. I saw a lot of cases in these 12 years and we did not get treatment in the Government Hospital even after much struggle but if Polician, Celebraity,Star,Businessman have medical emergency all Government hospital are available 24 x 7 for them to give best hospital facility to save their life but why not for normal people/villagers. I want to know whether the chief minister ordered that the critical patient should be removed and only the patient of Corona should be admitted. Is this the value of one's life in the eyes of doctors and the situation? SGPGI Apex trauma center killed my chacha ji.
2017640824
 
Feb 19, 2020

Not provided lab report

Lab report of right thyroid nodule is not provided while Rs. 480 paid against order no. 20191742750. Lab report of left right thyroide nodule is provide for which I have paid Rs.220/- additionally. You are requested to please provide a lab report of right thyroid nodule which is very important to us immediately. My Registration no. is 2017640824.Two samples given on dated 03/12/2019. Only one report related to left thyroid only provided to me which is reported by Dr. Manoj Jain. On contact on 17/02/2020 in C block, room no. 13 & 14, they tell that there is typing mistake. Updated report may be provide to you tomorrow. But with regret it is to inform you that corrected report provided to us till date.
Utkarsh084
 
Feb 15, 2020

Unattended staff and pathetic rude behavior

Pathetic condition of staff , behaving like there is no one to care whether they perform their duty or not. It takes one hour to get the shift changed and then coffee or tea , a huge discussion and then a day long irresponsible behavior . My shift is over , please talk to about one. Hygienic condition is pathetic along with broken fixtures and staff management.
Preeteeek
 
Feb 6, 2020

Unprofessional staff zero care of patients

Was there in neuro icu 0% care is taken of patients untill the patient is extremely unwell they won't give time nursing staff is very much uncooperative always shooting on patients. Other doctors will just say be humble to them because sarkari naukari h salary toh mil hi jaati h inko aur kaam bhi nhi krenge. Doctors are also not available under which the patient is. Pathetic hospital.
manisha704
 
Nov 28, 2019

phone phone completely busy in phone during ultrasound

This hospital was very famous for its medical treatment both economically and professionally but now heights of unprofessionalism the doctors on ultrasound were busy on phone during my ultrasound nothing came clear the doctor told me to get an ultrasound again the problem is the doctors in sgpgi consider ultrsound reports from sgpgi only so i was forced get my ultrsound in sgpgi only. First i waited for so long then my chance came but still the reports were not clear because the staff was busy in mobile. Usage of mobile should be stopped during working hours
manisha704
 
Nov 28, 2019

doctors and nurses busy on phone

This hospital was very famous for its medical treatment both economically and professionally but now heights of unprofessionalism the doctors on ultrasound were busy on phone during my ultrasound nothing came clear the doctor told me to get an ultrasound again the problem is the doctors in sgpgi consider ultrsound reports from sgpgi only so i was forced get my ultrsound in sgpgi only. First i waited for so long then my chance came but still the reports were not clear because the staff was busy in mobile. Usage of mobile should be stopped during working hours
unprofessionalsgpgi
 
Nov 11, 2019

Unprofessional Doctors Or Staff 3Rd Dialysis Block

This is something very pathetic, I see some old complaint or still see no improvements..
I understand you people are life savior becouse you've choose this filed or you have to be understand Only Hospital also servive on patient money every body doing job for each other or thats call system...
Well I met with many sector people or they perform professional only I see Gov..Or Hospital Sector where
You people taking misusing your position power...
I have a question when you people persuing your studies...dont you take any Manner or abdicate clasess to intract with paitent or their family or politely answer their questions...shame on you Doctors or Staff or who have authority for Quality Auditor...
Literally I am very disappointed some time I feel...I leave my brother for ding or start revolt for this things
Only UP Or Bihar Doctors or Staff Do this..
Rest I saw some south Indian Doctors they are well proffesional only you UP Bihar Doctors Think your self you got power now...all people are animal
I read a comment The Doctors Or Staff Treated Paitent or their family like Dog Yes this is true...
My Mum was taking care of my brother their or my mum back bone is bend cuz of old accident she cant stand for long time
So I told my mum to sit on chair in Dialysis Block 3 floor
So a Poor Guard comes and start shouting...
First Your Service is very Pathetic you have uneducated staff or 2nd In the Dialysis Room there is no permanent Doctor where we can talk we have to come again n again to see Doctor you people compelled to visit room again and again you have unprofessional staff or Doctors..

And I Know I can assume there is no Doctor or Staff or other Authority who will see my frustration or complain here...
Becouse This Is UP Or There is no Action...Under The Table You settle the culprits..
Your Entire system is peace of shit if I compaire to other state or country...
Yes, This is my right to aspect a well Treatment in SGPGI Hospitals Cuz You people taking salary for your job not on charity So, Dont you have dare to tell go other hospital...
Dont threat to complain or put me on behind the bar dont Misuse your goods given power...
9910710219
[email protected]

I want to talk to the Authorities I have many suggestions...or Complaints
Do your Job Nicely cuz someone els doing good job for your comfirt...
unprofessionalsgpgi
 
Nov 11, 2019

Unprofessional Doctors Or Staff We Are Not Shit

This is something very pathetic, I see some old complaint or still see no improvements..
I understand you people are life savior becouse you've choose this filed or you have to be understand Only Hospital also servive on patient money every body doing job for each other or thats call system...
Well I met with many sector people or they perform professional only I see Gov..Or Hospital Sector where
You people taking misusing your position power...
I have a question when you people persuing your studies...dont you take any Manner or abdicate clasess to intract with paitent or their family or politely answer their questions...shame on you Doctors or Staff or who have authority for Quality Auditor...
Literally I am very disappointed some time I feel...I leave my brother for ding or start revolt for this things
Only UP Or Bihar Doctors or Staff Do this..
Rest I saw some south Indian Doctors they are well proffesional only you UP Bihar Doctors Think your self you got power now...all people are animal
I read a comment The Doctors Or Staff Treated Paitent or their family like Dog Yes this is true...
My Mum was taking care of my brother their or my mum back bone is bend cuz of old accident she cant stand for long time
So I told my mum to sit on chair in Dialysis Block 3 floor
So a Poor Guard comes and start shouting...
First Your Service is very Pathetic you have uneducated staff or 2nd In the Dialysis Room there is no permanent Doctor where we can talk we have to come again n again to see Doctor you people compelled to visit room again and again you have unprofessional staff or Doctors..

And I Know I can assume there is no Doctor or Staff or other Authority who will see my frustration or complain here...
Becouse This Is UP Or There is no Action...Under The Table You settle the culprits..
Your Entire system is peace of shit if I compaire to other state or country...
Yes, This is my right to aspect a well Treatment in SGPGI Hospitals Cuz You people taking salary for your job not on charity So, Dont you have dare to tell go other hospital...
Dont threat to complain or put me on behind the bar dont Misuse your goods given power...
9910710219
[email protected]

I want to talk to the Authorities I have many suggestions...or Complaints
Do your Job Nicely cuz someone els doing good job for your comfirt...
unprofessionalsgpgi
 
Nov 11, 2019

SGPGI Lucknow Mental Harrassment Atrocity By Hospital No Hearing

This Complain fo Lucknow SGPGI Uneducated Unprofessional Dictators Or Staff

This is something very pathetic, I see some old complaint or still see no improvements..
I understand you people are life savior becouse you've choose this filed or you have to be understand Only Hospital also servive on patient money every body doing job for each other or thats call system...
Well I met with many sector people or they perform professional only I see Gov..Or Hospital Sector where
You people taking misusing your position power...
I have a question when you people persuing your studies...dont you take any Manner or abdicate clasess to intract with paitent or their family or politely answer their questions...shame on you Doctors or Staff or who have authority for Quality Auditor...
Literally I am very disappointed some time I feel...I leave my brother for ding or start revolt for this things
Only UP Or Bihar Doctors or Staff Do this..
Rest I saw some south Indian Doctors they are well proffesional only you UP Bihar Doctors Think your self you got power now...all people are animal
I read a comment The Doctors Or Staff Treated Paitent or their family like Dog Yes this is true...
My Mum was taking care of my brother their or my mum back bone is bend cuz of old accident she cant stand for long time
So I told my mum to sit on chair in Dialysis Block 3 floor
So a Poor Guard comes and start shouting...
First Your Service is very Pathetic you have uneducated staff or 2nd In the Dialysis Room there is no permanent Doctor where we can talk we have to come again n again to see Doctor you people compelled to visit room again and again you have unprofessional staff or Doctors..

And I Know I can assume there is no Doctor or Staff or other Authority who will see my frustration or complain here...
Becouse This Is UP Or There is no Action...Under The Table You settle the culprits..
Your Entire system is peace of shit if I compaire to other state or country...
Yes, This is my right to aspect a well Treatment in SGPGI Hospitals Cuz You people taking salary for your job not on charity So, Dont you have dare to tell go other hospital...
Dont threat to complain or put me on behind the bar dont Misuse your goods given power...
9910710219
[email protected]

I want to talk to the Authorities I have many suggestions...or Complaints
Do your Job Nicely cuz someone els doing good job for your comfirt...
ashishvrm956
 
Sep 3, 2019

Report Generation of Sample (Blood and Urine collection

Dear Sir,

I have submitted the blood sample & Urine sample for report generation on 02-sep-2019 at 10:00 am but still I haven't received the report till 03-Sep-2019 till 3:15 pm.
My file is in front of doctor but unable to see the patient due to report.


Please do the needful.



Regards,
Ashish Kumar Verma
9456927832
MANOJ ARCHANA SINGH
 
Apr 16, 2019

MRH deptt

Dear Sir,
I am a patient of SGPGI Endocrinology depart as well as of MRH with CR No 2011040590.I have made multiple no of calls directly as well as through SGPGI main desk contact no 05222494000 on 16.04.2019 between 2:30-3:00 p.m. but nobody picked up the call in MRH OPD.I am not located in Lko and can't come to take the appointment in person.Moreover I have some really serious problem so have to see the doctor.
Kindly look into the matter and do the needful.This unconcern about the patient is not expected from such a reputed organization.
Thank You
ARCHANA SINGH
Contact no 9721351798
Chetan89
 
Feb 18, 2019

Ignorance - immunology OPD Call Attendant

Dear Sir / Ma'am,

Patient with cr no 20181009964 is under treatment in Immunology department from last 4 months.
At the last appointment(22nd Dec 2018), doctor has called up after 2 months. For next appointment to schedule I have done phone call in OPD, after requesting to give appointment after 2 months, call attender given me the date of 19th Mar which is nearly having a difference of 3 months.
Further even i would say anything call was disconnected.
Later when I called again to take the correct appointment but this time attender informed that there is no more dates available till May 2019.
Kindly look into the concern and reschedule appointment as said by doctor i. e, 23 Feb 2019 who is handling patient file.
Looking forward with positive response.
Satya Dev Sharma
 
Feb 4, 2019

OPD gastro

No counter is started properly till 10.25 am today
Satya Dev Sharma
 
Feb 4, 2019

OPD counter

No coutner is started till 10.20 am toay dt 4/02/2019
Reema pathela
 
Jan 22, 2019

About staff

Its a request to manage ur nephro staff,they r so inhuman and they charge frm patients to see a doctor kindely check

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