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Sify

India

Consumer complaints and reviews about Sify

User520634
 
Aug 1, 2011

Sify tricks people

This is one unfortunate event where Sify broadband has tricked me into paying for services where they could provide none. I was a customer with Sify when one fine day my Sify broadband stopped working (while still in subscription period). I contacted customer center multiple times and they sweetly assured me that engineer would come to inspect the cause. After a million phone calls and one month delay, the call center lied to me that the error is rectified and advised me to renew subscription. I trustingly renewed it but was shocked to discover no internet access. I was willing to put all this inconvenience caused and asked simply for refund and apology [INTERACTID:5915118]. And guess what, after an additional month (2.5 months total), I am still waiting for any action.

I strongly advise fellow netizens to stay away from Sify and never to believe their call centre executives. Most of the times they would outsource their work to shady vendors without informing customers. You might end up not only losing your money but also all the facilities internet brings. These Sify people won't even let your search for any other provider by their fake promises and sweet talk.

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