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skoda laura

India

Consumer complaints and reviews about skoda laura

yashmehrotra
 
Jun 13, 2014

Exhorbitant amount charged for turbo charge failure

Hello,

I currently own a Skoda Laura TDI bought in February 2010. The car had been doing really well until 4 days ago when it suddenly lost its torque and started making whistling noise from engine. It was then discovered that the Turbo Charger of the car had failed which is a very uncommon and rare issue in any vehicle.

This is certainly not the only vehicle that i own and to my shock and surprise this problem has occurred for the first time in the history of my pre-owned vehicles.

I also Discovered from the Skoda forum and the international market that since this is a very rare fault, the replacement cost for turbo charger is usually borne by the automobile company itself or a bare minimum amount is charged.

The car was then sent to the Service Workshop in Vishal Cars, Kanpur (Uttar Pradesh) and the estimate repair cost charged was Rs. 123,868.80. Its is surely an exorbitant amount charged for this uncommon issue of Turbo Charge Failure.

Yash
User152828
 
Sep 11, 2010

Warrant Void of Skoda Laura

I bought a Skoda Laura from channel motors Haldwani (Uttarakhand) on 09.march 2010, registration no UK04H5850, chassis no. TMBCSA1Z8AA150444. Some noise from left excel was coming and i send my car to Jai Auto, Mathura road, Delhi on 09 September 2010 on jobcard no. 3431 as i was on a trip near Delhi. where Jai Auto says that your car got repaired outside authorise service station and have some local parts inside excel and hence your warranty is void. The part costs Rs.23000/-. But it is not true.
I also launched a complaint at Skoda customer care with complaint no. TR6766 but got not a single response till now.
Now either Channel Motors Haidwani have changed excel or many other unknown parts before delivering it or Jai Motors Delhi is saying this in interest of selling his parts but still my excel is not replaced and the car is located at Jai Auto Delhi's work shop.
Plz solve my problem as soon as possible.

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