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skoda superb

India,
Karnataka

Consumer complaints and reviews about skoda superb

shreshthap
 
May 16, 2019

Car Failure

Hi,

I have a skoda superb ! And it probably was the worst decision to purchase this car.
The car almost took my life the other day the gear that is the D option stopped working suddenly in the middle of the road and my car was at a speed and it could have costed my life or a serious mishap.

I had to toe the vehicle twice at night from the location of failure to my residence and then from residence to skoda service station.
And this is not the first time this has happened my car broke down similarly in 2013 with the same gear failure we left our car in the skoda service station for 2 months post which we were guaranteed that something as grave and serious like this would not occur again in the future where in it has occurred.

I do not understand what kind of card you'll are making ???
This sort of pattern is never observed in any car that we own in the past 30 years of us driving cars.

And skoda service station only cares about making the maximum bill instead of resolving any concern they just want to increase their service charges.


I want to get in touch with the SKODA INDIA HEAD in this matter please contact me immediately on 9739903754 or email on [email protected]


Regards
Shreshtha
User528764
 
Aug 10, 2011

Pathetic service by Skoda dealers in Bangalore

Against Skoda’s Unethical Conduct

Dear Fellow,

I have recently had a terrible experience with Skoda which has costed me a lot of money, harassment and still an unreliable Skoda Superb car. Astonishingly, The Skoda Company is hands-in-gloves with its Dealerships & Authorized Workshops, who are given a free-hand to exploit customers and fleece them mercilessly by Skoda itself.

I empathize with the similar exploitation inflicted on you by Skoda and hence urge you to not let it just be at the hands of foreign companies, who think of India as a dumping ground and Indian Customers a bunc of weak, uneducated idiots.

I am creating a forum of 100 similar sufferers who can together jointly address our issues with Skoda to apt regulatory, media, public and rating agencies till we get a resolution.

Await your revert and support to reclaim what is rightfully ours.

Prateek Agarwal
[email protected]
User412731
 
Apr 29, 2011

Pathetic service by Skoda dealers in Bangalore

Have owned a Skoda car for about 6 years now, firstly an Octavia RS and now a Superb. The cars are absolutely well made and are great cars. The dealer experience however sucks. everytime I have to interact with a dealer, I kick myself & wish I had not bought the car. Tafe in Bangalore should stick to selling tractors - they have no concept of managing customer expectations for a high end retail product. Skoda claims they are "obsessed with quality" looks like they need to be reminded that quality as perceived by me (as a customer) includes the dealer experience, where they have done really badly. I would rate the car as a 10 on 10 on performance and the dealers as a minus 100 on 10. It is that bad.!!! Anybody in Bangalore, thinking of buying a Skoda, please think again. Even much lower priced cars like Hyundai or Maruti, offer many times better dealer experience. The lease on my current Skoda ends in about a year and I wont buy another Skoda ever.

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