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Consumer complaints and reviews about snapdeal

atchi
 
Jan 2, 2016

Refund problem

I bought mobile from snap deal order no..13324128078 it's got problem I asked customer care they said send back I sent it.They told me refund will credit in account within 4working days.Few days later they say we credited amount, But i did not get money. They asked share bank statement i shared it. Till now I didn't get when ever I call the customer Care they say only single word it will take 4 working days. Really hell with snap deal to get money back.Even I did get SMS or mail.Very irresponsible. Really bad experience with snap deal. Lot of time wast, they are behaving very roundly.

Refund problem

anuragratra
 
Jan 2, 2016

product placed but not delivered

I had booked a ASUS smartphone worth 9999 which was successfully placed and confirmed by the company on 30 december 2015 which has estimate delivery date of 5 january 2016
but after 3 days that is 2 January 2016 i got a mail from the company that the product cannot be delivered
now the same product is at higher price that is 11300 on snapdeal
This kind of behavior of such online sites which first confirm the order and without any regret just cancel the order by just an email.
Appropriate action should be taken against such online websites.
Details regarding order :

Order ID: 10871560641
Placed on: Wed, 30 Dec, 2015

thanks and regards
Anurag Ratra
8989887075
Snapdeal
 
Jan 1, 2016

Snapdeal

Dear arun81pd,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [email protected] and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Team
Snapdeal
 
Jan 1, 2016

Snapdeal

Dear Itishree das
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [email protected]

Thanks
Team Snapdeal
arun81pd
 
Jan 1, 2016

Refund issue

Snapdeal Order No- 10522559348 Sir how many time wait i got my refund amount. I several time call on snapdeal but not solved my problem. My refund initiated date 23/12/2015 Please sir refund my amount as soon as possible.
ThankYou
My mobile No-8013853683

Refund issue

Snapdeal
 
Jan 1, 2016

Snapdeal

Dear rajivkum

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [email protected]

Thanks,
Team Snapdeal
Snapdeal
 
Jan 1, 2016

Snapdeal

Dear anurag sindhu

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [email protected]

Thanks,
Team Snapdeal
Snapdeal
 
Dec 31, 2015

Snapdeal

Hi Pramod5693,

Hope you are doing good.

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [email protected]

Thanks,
Snapdeal Team
Snapdeal
 
Dec 31, 2015

Snapdeal

Hi jotsna,

Hope you are doing good.

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [email protected]

Thanks,
Snapdeal Team
Snapdeal
 
Dec 31, 2015

Snapdeal

Dear Ankush 12345,

We sincerely apologize for the inconvenience caused to you.

Hope your issue has been resolved. In case, you are still facing any concern do let us know.

Regards,
Snapdeal Team
Snapdeal
 
Dec 31, 2015

Snapdeal

Hi tsravani,

Hope you are doing good.

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [email protected]

Thanks,
Snapdeal Team
snapdeal_help
 
Dec 31, 2015

Snapdeal

Hi raviravi123,

Hope you are doing good.

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [email protected]

Thanks,
Snapdeal Team
snapdeal_help
 
Dec 31, 2015

Snapdeal

Hi vimalchandran,

Hope you are doing good.

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [email protected]

Thanks,
Snapdeal Team
Snapdeal
 
Dec 31, 2015

Snapdeal

Dear ChetanaK,

We sincerely apologize for the inconvenience caused to you.

Hope your issue has been resolved. In case, you are still facing any concern do let us know.

Regards,
Snapdeal Team
Snapdeal
 
Dec 30, 2015

Snapdeal

Hi Ankur Agarwal,

Hope you are doing good.

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [email protected]

Thanks,
Snapdeal Team
Snapdeal
 
Dec 30, 2015

snapdeal

Hi Rohit Bansal,

Kindly share your correct order id(10 digit) so that we can assist you in a better manner.

Regards
Snapdeal Online Team
Snapdeal
 
Dec 30, 2015

Snapdeal

Dear Ashokcp,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [email protected] and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Team
Ashokcp
 
Dec 29, 2015

Cash Back Not Yet eceived

Hi,

Order No: 8991064797

I ordered EOS1200D on snap deal with 10% Cashback. But, I haven't received yet. Please check and let me know.

Regards
Ashok
Snapdeal
 
Dec 28, 2015

Snapdeal

Dear Ranjitha M R

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [email protected], mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team
Ranjitha M R
 
Dec 28, 2015

Regarding refund amount

I had already returned an item but it is not showing reversed in my order block and I didn't even got my refund amount .
Snapdeal
 
Dec 28, 2015

Snapdeal

Dear PUSHPA . N,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [email protected] and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Team
Snapdeal
 
Dec 28, 2015

Snapdeal

Dear jainrocky,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [email protected] and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Team
Snapdeal
 
Dec 28, 2015

Snapdeal

Dear Saifudheen Poovathingal,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [email protected] and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Team
Snapdeal
 
Dec 26, 2015

Snapdeal

Dear [email protected]

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [email protected]

Thanks,
Team Snapdeal
Saifudheen Poovathingal
 
Dec 26, 2015

CHEATING COMPANY

I am being cheated since NOV 3rd, and no refund till date! They all got same organizational culture of cheating

Ticket ID - 13142114

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