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snapdeal

India,
Maharashtra

Consumer complaints and reviews about snapdeal

akash.s.jain
 
Feb 3, 2017

seller queries

I need to contact the person relating to snapdeal seller panel.
please share the e-mail id or the conatct number
arjithbala
 
Feb 2, 2017

Refund

Refund Ticket id 39269559,I returned the Infocus mobile ,the returned item was get back to you on 25/01/2017 after each and every day I spoke your customer care team daily for refund ,every one said please patience we will help you, OK I will be patience, Today 03/02/2017 and also I sent mail ,But still now no one contact me ,Always we believe snap deal is good one please take necessary steps
Snapdeal
 
Feb 2, 2017

Misbehaviour by delivery man

Dear Neehar,

We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.

Regards,

Team Snapdeal
Snapdeal
 
Feb 2, 2017

snapdeal

Dear umapujeri,

We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.

Regards,

Team Snapdeal
Snapdeal
 
Feb 2, 2017

snapdeal

Dear Gautam Gulati,

We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.

Regards,

Team Snapdeal
Snapdeal
 
Feb 2, 2017

snapdeal

Dear consumerag,

We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.

Regards,

Team Snapdeal
Snapdeal
 
Feb 2, 2017

snapdeal

Dear Barkat hussain,

We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.

Regards,

Team Snapdeal
girish.tembre
 
Feb 1, 2017

Request for Delivery

Hi Support,

Need your help please..

Order ID: 18112550157 (1 Item)
Leana Black V-Neck T Shirt Hand Wash, Dry in Shade, Soft Iro...
Size: S

Order ID: 18109250646 (1 Item)

Lotto Vector Gray Sport Shoes
Size: 8

I have ordered these 2 on 23rd Jan.
Is there a way i can atleast talk to the Courier guy?
I dont have access to any hence it would be great if you can look into the same..

Regards,

Girish
Snapdeal
 
Feb 1, 2017

worst employees and worst service

Dear niksjhg,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,

Team Snapdeal
Snapdeal
 
Feb 1, 2017

order not received

Dear Kartikeya mishra,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,

Team Snapdeal
Snapdeal
 
Feb 1, 2017

Havent received refund for cancelled order

Dear Ume,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,

Team Snapdeal
Snapdeal
 
Feb 1, 2017

damaged product delivered

Dear vkirtiraj,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.

Regards,

Team Snapdeal
Neeraj.sri
 
Feb 1, 2017

Material supplied without quality check

Regretfully, I have to inform you that I just received my recent Order ID: 18192007560 is faulty. The mobile Panasonic eluga marine blue has the issue of start up. Its neither starting nor getting charged.
The earlier order ID 18051655479 panasinic eluga champaign gold was also received faulty and still pending for refund.
Now, I think that the material supplied through Snapdeal is worst in quality and snapdeal has no control in quality check. No doubt, both the seller and snapdeal together are misleading and cheating the customer.

Regards
Neeraj Kumar Srivastava
Snapdeal
 
Feb 1, 2017

ITEM NOT YET RECEIVED ON TIME

Dear Rahul Gangasagar,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,

Team Snapdeal
niksjhg
 
Jan 31, 2017

worst employees and worst service

I placed an order for shoes order id 17983119401 nd at delivery time i got mismatched item . I raised replacement request nd again i got a mismatched item and Snapdeal employees didn't help me also to solve my problem. Can you please tell me when i will get my refund regarding this product.
Kartikeya mishra
 
Jan 31, 2017

order not received

I have ordered a black colour saree but it is not delivered till today. And a notification came on to my mobile of order dilevered successful. My snapdeal suborder ID is 22105246072. If u can send me consignment no. Of Indian post than please send me to this no. 9459398036.
Thanks, hope you will see on this matter
umemariyam7@gmail.com
 
Jan 31, 2017

Havent received refund for cancelled order

I haven't received my refund yet for the Order ID: 17939544521.Its already been 10 days since i cancelled the order.Let me know when the amount will be refunded.
Snapdeal
 
Jan 29, 2017

Shoping

Dear Gyarseelal.khoshya,

We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.

Regards,

Team Snapdeal
vkirtiraj
 
Jan 29, 2017

damaged product delivered

Hello,

My name is Kirtiraj Varma from Pune and suffering due to Pathetic service by snapdeal.
Snapdeal is delivered damaged product now not willing to replace and nor willing to refund the amount.
I took so many follow ups and made calls but never got genuine solution except fake commitments.
since 7th January I am fighting with snapdeal customer care and making my bill expensive but they do not have care about customer money.

Please help me to get my money or replacement in product.

Kirtiraj Varma
Rahul Gangasagar
 
Jan 28, 2017

ITEM NOT YET RECEIVED ON TIME

Dear Snapdeal Head Officer,

Order No: 17955740180

Mobile No. 08425045696

This is Rahul Gangasagar, I have ordered Total Gym 25kg Combo Home Gym Set, by credit card Placed on 15 Jan, 2017. The estimated delivery date given is 20 jan - 24 jan throught' vulcan Surface services. On 23 jan, i got a sms for Snapdeal Product will be delivered today. But I have not resived my product on Date 23rd, 24th, 25th, 26th, 27th & 28th. Many time called snapdeal customer care executive & and they said to me is a slight delay in delivering of product, and it will be delivered between 26 jan to 30 jan. but am very Upset with our Courier Services.

When I am tracking the item, the item have been reached Dombivali on 22nd jan. I need to know why there is a delay in delivering the item and there is no tracking of item after 23rd jan. I am giving the details of my order, But totally Upset this time our services & I canceled my Total Gym 25kg Combo Home Gym Set order

Thanks & Regards,
Your Valuable Customer
Rahul Gangasagar
Snapdeal
 
Jan 28, 2017

ITEM NOT YET RECEIVED

Dear ismail Raja,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
ismail Raja
 
Jan 27, 2017

ITEM NOT YET RECEIVED

Dear Snapdeal customer care rep,

This is Ismail Raja, I have ordered Headly Premium 72Kg Coloured Home Gym + 14" Dumbbells + 3 Rods + Rod Stand + Gym Backpack Assorted + Accessories, by credit card on 07/01/2017. The estimated delivery date given is 18 jan - 22 jan thro' vulcan services.

On 19 jan, i got a sms fro snapdeal, that there is a slight delay in delivering of product, and it will be delivered between 25 jan to 27 jan. When I am tracking the item, the item have been reached chennai on 20 jan.

I need to know why there is a delay in delivering the item and there is no tracking of item after 20 jan.

I am giving the details of my order, plz look into the matter and speed up my delivery ASAP.

Order No:17762473958

AWB No:P104463737

Courier:Vulcan.


regards,

Ismail Raja.
Snapdeal
 
Jan 25, 2017

fraud

Dear samitt3,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
Snapdeal
 
Jan 25, 2017

Non Delivery and cancellation of Order (Phone 9619994510)

Dear T K BERRY,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
Snapdeal
 
Jan 25, 2017

Misbehaviour by delivery man

Dear Neehar,

We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at writetous@snapdeal.com. We assure you that we will look into it and connect with you.

Regards,
Team Snapdeal

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