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snapdeal

India,
Delhi

Consumer complaints and reviews about snapdeal

snapdeal_help
 
Dec 5, 2013

Snapdeal

Dear Sherry.shopz,

Sorry for the inconvenience. This is to inform you that your concern listed 4 DEC 2013 has been noted and our team is working on it. For any further clarifications, please write to us at [email protected] and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team
sherry.shopz
 
Dec 4, 2013

Horrible customer support & sending wrong product

Snapdeal should shut down
By far the worst shopping experience i had.

I bought a LG microwave on 16th of October, i was supposed to receive a microwave starter kit free with this. Now i received this microwave finally on 31st Oct. But instead of sending me the microwave starter kit, Snapdeal send a crappy old iron. When i called them up that very day, their customer care executive told me, to click pictures of the iron mail them them, which i did.

Now after a week, some called and explained how they cant send the starter kit but instead will give me a refund of INR 1000. I Refused because the starter kit is itself worth INR 1799. So after 2 weeks, finally they mailed me saying that they will arrange for a pickup of the iron and send the starter kit instead.

Now even 2 weeks have passed since that pick up. In between i have written atleast 20 mails to you guys but that sof no use. I seriously want to hurl you guys with choicest of abuses because you guys are good for nothing. Incompetent companies like yours should be shut down.

Atleast have some shame and reply.

"request number for Order ID - 1351898539 and Item LG MC3087FUPG Convection 30 Ltr Microwave Oven is 3760918 "
User668732
 
Feb 11, 2012

brand imitation

order no 320406373
this is d order i placed for a Beverly Hills Polo Club Watch of rs 3150 @only rs 500/-
now d watch i received was even poorer in quality than d cheap imitation sold out at rs 100 by any roadside vendor

so i reported it
complaint no 188419
and they promisd to replace it after examining it.

so i returned it
sub order no 250346003

i shared d awb no 13460198695 by email and also ovr d phone to CSE. I was told dat i will get a call from their products team and d watch will be replaced within a week.

after 1 week when i didnt recieve any notification by any means i called them and i was told dat d product is out of stock and i will my money back by cheque after 21 business days i.e., 1 MONTH....

this is PATHETIC......

I want a person of authority to contact me directly and give me my money immediately with an apology note.

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