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West Bengal

Consumer complaints and reviews about SPICEJET AIRLINES

Vinay puttappanavar
Feb 12, 2019

Missed my flight due to negligence of the staff issuing boarding pass

Ticket pnr K9L9QM , I was supposed to travel from Kolkata to Bangalore ,departure time was 9 am ,I was their exactly at 8. I0 am, boarding gate closes 45 mins prior to departure time. Now I was waiting to collect my boarding pass, there were short of wheel chairs staff was busy in discussing about that rather isssuing boarding pass , in a matter of time 10 min got over , now when I asked to issue my pass they told gates are closed. This is not acceptable because of their mistake I lost my flight and I have to wait for entire day to board next flight by loosing my money .Their is no concern from spice jet staff from Kolkata to customers at least to talk nicely ,they were not bother to ask anything .Very much disappointing by this spice jet service.I will never recommend this airways to anyone again.

Vinay Puttappanavar
[email protected]

Missed my flight due to negligence of the staff issuing boarding pass

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