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Sri Renugambal Travels

India,
Tamil Nadu

Consumer complaints and reviews about Sri Renugambal Travels

Ashokh raj
 
Jan 12, 2019

Not attending the customers properly

I booked my bus via redbus app ,from Coimbatore to Tiruvannamalai ,as i came 2 to 3 mins late bcaz of my personal issues,they didn't wait for us ,and attender called and speaking vert rudely to the customers,driver also not properly speaking to the customers,i booked my seat for 750 RS for my comfort,is this a way of responding the customers?????
Very shame of your travels.
bhimcmc
 
Oct 25, 2018

Ticket cancelled without notice

They cancelled the half of my booked tickets in their own and they had the nerve to charge cancellation fees..the bus was cancelled but still part of the ticket was not..ridiculous to say th least.
sribrs@gmail.com
 
Oct 11, 2018

No commitment in timings and seat allocation

Really this travels is cheat I have booked the ticket from coimbatore to tirupathy they not met the timings .reached vellore at 4 Am and waiting for other passenger from other city connectivity they waited till 6 Am in vello re in this time they would have been reached Tirupathy itself.
And for other passenger from ramesvaram shifted to our bus but in our bus there is seats for them.

Regarding this while asking to driver there is no proper response.
Really cheat this travels don't book ticket in this bus. And don't travel.
Shikha Pankaj Arora
 
Jun 30, 2018

Renigumbal travels are cheat

We had very worst experience. I have booked my tickets a month early from RAMESWARAM to Madurai. We have reached to the reporting place an hour early but they didn't even cared to inform us about cancellation at that time. Our tickets were cancelled by operator without any intimation, until the last minute. The driver informed us while leaving for vellore that since route is changed for this bus our tickets to Madurai are cancelled. In this way we were left in the middle of nowhere at rameshwaram with no further arrangements of our travel. We were in the state of shock at that moment, i have made this booking a month before for a tensionfree travel but after this incident i am forced to think that the online bus booking companies like redbus ia a fraud. Renigumbal travels just dont care for the customers. They don't care about online bookings then why do they book tickets online?
We had spoken to redbus customer care for more than an hour. They even didn't know about this issue. And they keep asking for 24 hours time to resolve the issue and did not even cared to provide us any alternative. We were standing like fools on the highway in night. They didn't even refunded our money. Redbus and renigumbal travels are cheat company, they only fool their customers and don't even care about online bookings.
Shikha Pankaj Arora
 
Jun 30, 2018

Renigumbal travels are unprofessional and cheaters

We had very worst experience. I have booked my tickets a month early from RAMESWARAM to Madurai. We have reached to the reporting place an hour early but they didn't even cared to inform us about cancellation at that time. Our tickets were cancelled by operator without any intimation, until the last minute. The driver informed us while leaving for vellore that since route is changed for this bus our tickets to Madurai are cancelled. In this way we were left in the middle of nowhere at rameshwaram with no further arrangements of our travel. We were in the state of shock at that moment, i have made this booking a month before for a tensionfree travel but after this incident i am forced to think that the online bus booking companies like redbus ia a fraud. Renigumbal travels just dont care for the customers. They don't care about online bookings then why do they book tickets online?
We had spoken to redbus customer care for more than an hour. They even didn't know about this issue. And they keep asking for 24 hours time to resolve the issue and did not even cared to provide us any alternative. We were standing like fools on the highway in night. They didn't even refunded our money. Redbus and renigumbal travels are cheat company, they only fool their customers and don't even care about online bookings.
Ravivasuragav
 
Aug 15, 2017

about service

We have booked a ticket from Tirupathi to Tirupur through online (red bus).
On 12.8.2017 at Tirupathi we are ready to return to Tirupur at your booking office of Dhanasri Travels at Tiripathi.
But one bus came bearing No.TN 25 bc 2669 which was proceeding to Madurai and your rep filled up the passengers to Madurai. After filling that passengers they told that the Coimbatore passengers should travel only on this bus and they were dropped at Vellore after that the passenger which were travelled to Coimbatore should travel another bus. We are boooking advance only the aged persons and physicalled challenged persons. But your rep. speak us very naughty and they told me that "we are not responsible for the online booking" Then why you made facilities on booking tickets through online. Then we suffered a lot and very not any other way to travel without the bus they travelled through the another renugambal bus which was running from vellore to Coimbatore. The above bus driver droppeed us in Avinashi instead of Tirupur. Why should you booked tickets to Tirupur. We feel worst service of your bus representatives.
charishmaroyal
 
Feb 4, 2017

worst service

This people dont care about the customer comforts.. The seat map while bookimg the seats online is completely different.. On asking dem abt it dey dont even bother about it a little... At 12:00 am dey still keep the speakers on at high volume.. And after requesting the cleaner makes faces and also i was not comfortable with the way he looked at me... If ur a single lady traveller kindly do not choose this travells because the cleaner will probably keep staring!!! ITS NOT SAFE GIRLS!!! Wen ive selected the seat on line that was a middle row later i wondered how all the seats disappeared and i was given the last seat of the bus!! The seats and the blankets stinked that i had to spray my perfume all over.. Not worth!!! U have to suffer all nyt and no one answers the call....
rbalu83
 
Jan 30, 2017

Worst Service

Worst service provided by Renugambal Travels.
I booked this bus for Trichy -> Tirupathi -> Trichy.

1. The condition of bus was really worst, i was wondering how come a volvo multi axle bus can be in this state. Suspension was bad, seat's push back was not working, etc.
2. While coming back from Tirpuathi - > Trichy, they provided us normal A/C bus (although we paid for Volvo) and they stopped at vellore. When we questioned about for not providing Volvo bus,
they informed us, if we want to reach early then proceed in normal A/C bus, else wait for a Volvo bus. We waited at vellore for almost 3 hours for Volvo bus.
3. When i raised this to Goibibo, they lied to Goibibo stating that "bus was breakdown". But actually that was not the case, just they were money minded and their attitude was "HELL WITH CUSTOMER SERVICE".
4. The seats which were booked by me was given to someone else.
5. They never showed respect to the passengers (not only me, to the fellow passengers).

My suggestion is never take Renugambal Travels service. SUCH A PATHETIC SERIVE. And i'll never ever use this travels in my life again.
Rahul_gupta
 
Jan 10, 2017

Cheat fraud bus service travel company( Sri renugambal travels)

This Renugambal travels is a fraud bus service travel company ....
This bus service cheats the innocent people...
All the people are just bullshit in this company...
This bus service also cheated me ...
I booked a ticket from trichy to thirupati...
Some more peoples are there in the bus who has board in the same bus from madurai...
The bus was supposed to come 11:59 pm at trichy bus stand but bus came at 1:28am ...
Next the bus arrival time at thirupati was 7am in the morning but in the morning around 7:30 am bus arrived at vellore bypass national highway near new vellore bus stand and told us to get down from the bus and they told us " this bus will not go to thirupati, you have to take state bus from vellore new bus stand to thirupati"
We asked the reason of not going but they refuse to tell us the reason...
We called up the police told every thing and asked police to help us as we have paid amount of Volvo mutli excl semi sleeper bus fare ...
But no help from the side of the police...
And police also supported the Renugambal travels...
Police told us that the fare from vellore to thirupati from state bus is RS.100 so you people take the money and go...

Hence I am requesting to all peoples that avoid to take bus ticket of this Sri renugambal travels bus service...

I strongly bycott this bullshit bus service company dammm cheaters.....And appeal to all the peoples not to take any service from this "Sri Renugambal travels"
...
Rahul_gupta
 
Jan 10, 2017

Worst bus service travel company( Sri renugambal travels)

This Renugambal travels is a fraud bus service travel company ....
This bus service cheats the innocent people...
All the people are just bullshit in this company...
This bus service also cheated me ...
I booked a ticket from trichy to thirupati...
Some more peoples are there in the bus who has board in the same bus from madurai...
The bus was supposed to come 11:59 pm at trichy bus stand but bus came at 1:28am ...
Next the bus arrival time at thirupati was 7am in the morning but in the morning around 7:30 am bus arrived at vellore bypass national highway near new vellore bus stand and told us to get down from the bus and they told us " this bus will not go to thirupati, you have to take state bus from vellore new bus stand to thirupati"
We asked the reason of not going but they refuse to tell us the reason...
We called up the police told every thing and asked police to help us as we have paid amount of Volvo mutli excl semi sleeper bus fare ...
But no help from the side of the police...
And police also supported the Renugambal travels...
Police told us that the fare from vellore to thirupati from state bus is RS.100 so you people take the money and go...

Hence I am requesting to all peoples that avoid to take bus ticket of this Sri renugambal travels bus service...

I strongly bycott this bullshit bus service company dammm cheaters.....And appeal to all the peoples not to take any service from this "Sri Renugambal travels"
Amandeep Sharan
 
Feb 18, 2016

Volvo dropped us in the middle of the journey

I along with my family booked four tickets PNR Number: TGC12SS56EP for Sri Renugambal travels to travel from Madurai to Tirupathi on 18th Feb 2016.We boarded at 10 p.m and were supposed to reach Tirupathi at 8-9 am in the morning.But, we were asked to get down from the bus at 4 am.We tried to reason and argue with them but they said that they wont go Tirupathi since there is no other passenger.We even tried calling the police and tried taking help from the ticket agent Goosestore.in but none helped and the bus driver and conductor left us in the middle of the road somewhere near Vellore.
It caused a lot of problems and it was a terrifying momnet to be all aone in the dark with your family which included women.
Please take some strict action against them.Its shameful that not even the police helped.
I tried contacting their customer care but,after listening to the complaint they cut the phone.

Their address is:
Sri Renugambal travels
No, 17,Mattuthavani Omni Bus Stand,Madurai
9655903069
Our PNR:TGC12SS56EP
Tarvel Date 18th FEb 2016

Volvo dropped us in the middle of the journey

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