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STAR HEALTH

India,
Uttarakhand

Consumer complaints and reviews about STAR HEALTH

User89409
 
Apr 6, 2012

Star Health Alert - Read this Before You Buy Their Policy

Hi,

I would like to take red carpet policy for my parents.Please let me know the following.

My father has diabetes and mother has high Blood pressure(ages 65 and 63 years respectively)

1) I have found several complaints against you that even after 12 months of the commencement of the policy the pre-existing desease are not covered whereas you have mentioned in the policy "All pre-existing diseases are covered, except those for which treatment or advice was recommended by or received during the immediately preceding 12 months from the date of proposal".Please clarify.

2) Your policy document says Guarteed renewal beyond 74 years but on contrary it also says "Renewal of policy under mutual consent".Pls clarify

3) Please provide me the list of deseases which would be taken as pre-existing deseases for
i) Diabetes
ii) High Blood pressure

Once these queries will be answered will consider taking the policy

Thanks,
Anshul
E-mail : [email protected]
Ansh0507 Send email
 
Apr 6, 2012

Star Health Alert - Read this Before You Buy Their Policy

Hi,

I would like to take red carpet policy for my parents.Please let me know the following.

My father has diabetes and mother has high Blood pressure(ages 65 and 63 years respectively)

1) I have found several complaints against you that even after 12 months of the commencement of the policy the pre-existing desease are not covered whereas you have mentioned in the policy "All pre-existing diseases are covered, except those for which treatment or advice was recommended by or received during the immediately preceding 12 months from the date of proposal".Please clarify.

2) Your policy document says Guarteed renewal beyond 74 years but on contrary it also says "Renewal of policy under mutual consent".Pls clarify

3) Please provide me the list of deseases which would be taken as pre-existing deseases for
i) Diabetes
ii) High Blood pressure

Once these queries will be answered will consider taking the policy

Thanks,
Anshul
E-mail : [email protected]
User11884
 
Dec 23, 2011

Star Health Alert - Read this Before You Buy Their Policy

Read this if you are planning to buy star health policy

The person (Rajan Pandey) from start are very irresponsible after taking the payment. He call many times to take the policy, after taking the payment hen don’t lift the call or response back. I suggest nobody to go for Start Health Insurance. After one month i received the document of my amount and after 3 month i recived polciy document. Very Very Very Poor responsible person not so good to trust Start Health Insurance.

This is just start we have more surprise:

My Father took Senior Citizen Red Carpet Policy from Star Health. When he took policy he decalre that he was taking alchol and he quit that 8 months ago. In Sep,2011, my father admit on hospital due to high blood pressure and doctor admit my father for 10 days. We spent around Rs. 70,000/- on hostital. WE submitted all the papers to Star Health. After few month, they rejected the claimand mentioned the reason "Due to alcohol intake".

Again after few month my father admitted on hospital and again hospital made big bill and again surprise star health rejcted that case also.

We did some research over internet and found there is thousand of people got same response on their claim. They never paid any money.

I am sure this is happen with help doctor and start heath doctors. they are doing this because they only wana take the money and they are rejecting case with help of doctors.

We paid hefty amount to these people in last 2 years and they rejected the claim. It looks like Start health is only interested in collecting the insurance (May be, this is the reason for selling it Cheap)?

So our best advice is stay away from this company.

For start health people : You can check our claims CLI/201/161115/0107980
abd CLI/2012/161115/0014275. We tried to solve this with Rajan Pandey and gave many call and this is response what we got " Do whatever you wana do and don't call me again"

Advice : If you are getting same response from insurance company plz go and fill the case against the company in consumer court. I did the same. I will post decision of consumer court.

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