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Sterling Holidays

West Bengal

Consumer complaints and reviews about Sterling Holidays

May 26, 2020

Non refund of money after cancellation request of membership

I took sterling membership, however later on due to unavoidable causes i put request for cancellation of my membership. Inspite of this they deducted 15K from my credit card and total i have paid them Rs. 94106/- however till now i have not availed a single facility of sterling holidays till date. I told them to refund me my amount but they are refusing claiming 67 K is overdue in my EMI. It is pertinent to mention that i have not taken loan from them so that i need to pay them, if i have not availed any facility then if i wish to withdraw from membership they must refund me otherwise there will be complete loss of Rs. 94106/- to me without availing any facility of sterling holidays. This will be one kind of fraud if they do not refund me any amount. At least i must be refunded 15 K which has been deducted without my permission after my request for membership cancellation. Please take necessary action on such type of fraud.
Thank you

Non refund of money after cancellation request of membership

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