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sun direct


Consumer complaints and reviews about sun direct

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Jan 12, 2019

DTH Service not working

Hi Dushyanth,

I (Subin K) am a Sun Direct Customer and for last 3 days my DTH is down. I have been calling customer care again and again, however getting very very lean response from the team stating that we can only raise the request and can not guarantee of technician visit. Till now technician has not visited the home and we are still waiting. Whenever i call the customer i only get one response we will raise the request again and we can not do much. They gave me the number of Distributor , however distributor is also not coming.

We need and resolution to this or else refund our complete amount and get this disconnected.

My DTH number is 10564116472.
Date of Incident: 10/01/2019

Subin K
arya pullanikkatt
Jan 10, 2018


Smart card number 41233063514
my email id [email protected]
please sent my SMC Password
Mohamed Manjeri
Dec 3, 2013


My name is MOHAMED MUSLIYARAKATH. I made online payment of Rs. 440.00 to Sun Direct through ICICI Bank on 15/11/2013. 18 days are passed, but my account is not yet activated. I called to Sun direct customer care Many times. Every time they say it will be ok within 48 hours. My complaint number is 1-9350828607

My customer ID is 10018052836
Oct 23, 2010

stopped provision of full service for the last 3 months

i also have similar problem. Not only me, all sundirect customers have been facing the same problem...i am not getting many channels and the dealer or distributors r not ready to come and tune the dish..hopeless service from sundirect...prasad
Sep 19, 2010

stopped provision of full service for the last 3 months

My mother has been a customer of Sun direct cable communication for the last 3 years . For the last three months we had not been provided the full service of the above connection even though I had paid entire amount for the stipulated period (Up to 11-05-2011). So I humbly request you to be kind enough to take the necessary action to retain the service effectively and also to grant the compensation for the lost period. I have already registered much complaint to the required authority before this registration of this complaint. I hope that you would take necessary action with due consideration.
The details of the connection are as follows
Name Rugmini M
Smart card No R 40248305068
Box No H 07430023119
Customer ID CR-0265482
Distributor ID -90989
Cherunnapuram House ,
Kaladi post

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