Log inRegister
Submit Complaint

sun direct

India,
Tamil Nadu

Consumer complaints and reviews about sun direct

User72091
 
Feb 15, 2011

Cheated and need to treat my Money as write off

The below addresses i got from their website. Give them a GOOD DOSE

Mr. Krishnan K.V
SUN DIRECT TV (P) LTD
No: 4/1017, 3rd Cross Street,
9th Link, Nehru Nagar,
Kottivakkam, Chennai - 600 041.

Email: nodaltn@sundirect.in
Phone: 044 - 43411434
Fax: 044 - 43411010

-------------------------

Mr. Prabakar
SUN DIRECT TV (P) LTD
No: 4/1017, 3rd Cross Street,
9th Link, Nehru Nagar,
Kottivakkam, Chennai - 600 041.

Email: nodaltn@sundirect.in
Phone: 044 43411434
Fax: 044 43411010

Rgds,
Bichey
User326582
 
Feb 15, 2011

Cheated and need to treat my Money as write off

I am totally fed up and I am not sure how still people are trusting Sun direct as a good DTH provider. I can understand that there are some issues in Satellite but sundirect technicians are not bothered about rectifying the problems. I contacted customer care several times and the only reason I used to get is " Your compliant is registered and our techinician will contact you very soon". I am not sure how long will it take. As a customer I cannot wait for 2 months to get a call from technicians. there is no response to whatever i say or whatever I paid as Service Charges. I am one of the person in our Office who recommended Sun direct to everyone and but I am totally disappointed on how come i recommended such a cheap service to everyone. In simple terms, "I lost my subcription charges and I am cheated by Sun Direct"
User263553
 
Dec 20, 2010

sun direct - reinstallation

the ten cricket channel no sound in my sun direct.my no41413747605
User261805
 
Dec 18, 2010

Worst service

I am having the same kind of BAD Experience.

SUN's Cutomer CARE Department (011-39407575) is not doing their services well, please close that department.

My DTH is not working since last 3 months and no one is taking care. I called up Customer Care 011-39407575. I talked to Divya and then her Senior Divyanjali but both of them were unable to resolve my query that in how many days my DTH Services will started working. SUN DTH Customer Care Services are super BAD and I would say pathetic. The CUSTOMER Service people are good for nothing. First of all their number remains continuously busy and if you are lucky, get a chance to speak with some one then they can't give you any satisfactory answer. I am completely fed up from DTH Services, specially with CUSTOMER CARE People and want to disconnect the SUN DTH. Please let me know the procedure of enabling my DTH Services or disconnection procedure.

My Sun Connection Number is 41055817393R.
User231555
 
Nov 20, 2010

Worst service

Pl. read the complaint I have sent to the sundirect:

My Smart card No: 41281738405

Many channels including Sun Music, Kalaignar TV, Jayaplus, RajTV and paid channels like Star Movies are not available for the past (nearly) two months. On 23-10-10, I rang to local dealer in 9361008883 they demanded Rs100 to adjust the dish.When I told about your ads that the service is free, They asked to dial to 0451-3200556. I did so and Iam told that the technician will come in 4 days. Then I have sent U e-mails on 5th Nov.and so on.Also spoke to Ur customer care in 04439407575 many times. Till this date nobody came despite repeated request thro' phone, and I am unable to watch the channels for which I am paying that too in this festive times. Am I not ashamed of your service.What if U charge for some channels and not providing any service to witness them. If U try to upgrade and the dish has to be readjusted means, arrange for automatic readjustment of the dish without seeking for requisition from the customer. I am not happy that it is not complied with even if it is requested repeatedly. Iam much annoyed by this so called service.
I received email asking me to tell my smart card num. Wont U see it is given in every correspondence at the top. Ur attendents do not know the diff between the smartcard num and contact num.
Your service attendence is worst. Further I would like U to send some special technician to see how worst the dish has been installed. The installation is intact. If it is not rectified soon I will publish the photo of Ur worst installation in the web.Whatever may be, cant you ensure uninterrupted provision of service ?
Whether I have choosen and paid for to suffer with Your faulty and interrupted service that too in a weekend. I repent.
If such inconvenience persists further I will be constraint to caution others about this worst service in the interest of others welfare atleast. Sorry.
User230728
 
Nov 19, 2010

sun direct - reinstallation

Very worst Customer Service
Dear Friends ,

I have purchase Sun Direct 10 months before. But from last two month my experince is very very bad. They are displaying in there channels that they are shifting to new Satelight and they will be sending Service person to for adjust the Dish.

Even after paying amount i am not able to view channels . and i have call more then 25 time to the customer care service but no response. Every time they give new date and give a customer service no . but, they not at all giving any response .............

Pls do not buy Sun Direct it 100 % waste Company. They can spend crores of rupees for add and movies ... but they will not spend for Service to the customer,.
User15075
 
May 5, 2010

add on package not updated 4 d past 2 days

1000000000000000000000000000000000000000000000%
User15075
 
May 5, 2010

add on package not updated 4 d past 2 days

poor customer care services,even though sun direct is famous DTHservice with more than 1 lack customer it can't provide good cus' care services like its cus' care people does not care about anything,no response working like government school teachers hell with u people man.....................atleast change d system here after man otherwise???????????????????

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

    Share this site with others

         
          

    Recently Updated Complaints

    Aadhaar Enrollment Offciers - Charging Rs.300/- / head
    Sir, Here are few EID but rest I would request you to...
    mahavitran - Bill payment
    I have made an online transaction from the Paytm to...
    ASIANET - Priyamanasam title song
    Please don't dub the title song oo jaana... of...
    Luminous battery - Low back up
    Very bad service from luminous battery service center.I...
    AKTU - exam form issue
    my exam form is not opening.it shows that y aadhaar is not...
    Fake doctors - Fack dental doctor
    I would like to complaint against fack dental doctor in...
    Life OK - why stopped Life OK channel
    I'm like only Chandrakanta serial of Life Ok but...
    Ebay India - received empty box
    Refund I had ordered Sony Xperia M C1904 display but i...
    RTA Hyderabad - transfer of ownership money debit but in my slot my apno...
    Hello Sir, I am one of the bike ownership transfer...
    karepass - last date postpone
    Mtech 2nd round seat selection is on 28th sept, but last...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username