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sun direct

India,
Andhra Pradesh

Consumer complaints and reviews about sun direct

Panuganti chandrakethan
 
Feb 13, 2019

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Send my smc password
Smart card no:41056645124
Mobile no 8500432173
[email protected]
 
Feb 4, 2016

cheating of dth package

Sir

I am using SUN DIRECT dth connection having no. 41280559752

I called sun direct customer care no. 18002007575 on 28th January 2016 regarding "economy telugu pack " as my "basic telugu pack" is going to be end on 29th january.They told me to recharge with Rs 415 for 3 months economy pack on same day(28th January ) to activate economy telugu pack ,they also told me that tomorrow your economy telugu pack would be activated after termination of telugu basic pack.

I recharged with Rs 415 on 28th january(same day). But the economy telugu pack was not activated on 29th january because the basic telugu pack was not terninated on the day(29th january).

Then on 30th January I call back them to activate ecomomy Telugu pack but they are opposing to activate .they are saying " you are miss guided by our customer care person . The ecomomy telugu pack is activated only after termination of basic Telugu pack. We are sorry we cannot do anything".

When I try to complain on this issue they simply putting my call in hold more than 50 minute ,there was no proper response.
User317833
 
Feb 8, 2011

THIS NETWORK IS NOT WORK PROPERLY, AND THE CALL CENTRE IS NOT CONNECTED TO ANY TIME.

this net work we used since 1 yr, but we are not satisfy this connection, we are very norvese about this service, this sundirect is last 2 months back satilite signal change that time no work, the service man is came and connect the satilite signal and taken 100/- since 1 month back also same process

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