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Consumer complaints and reviews about SWIGGY

Jan 1, 2020

Rude, pathetic & arrogant delivery guys and customer executive.

They did not deliver my order.They have rude arrogant and pathetic cheap delivery guys and customer executive, even if you raise a complaint, they will ignore it and when i cancelled my order after such unpleasant experience, they did not even refunded my money. They denied it by attitude. It has happened to me 3-4 times in last 3 months. I don't recommend SWIGGY to anyone, please opt for Zomato, ubereats as they are good at customer service.
Sep 15, 2019

Not Refund

My nane is Poonam Kamalakant Gawade. I am stay8ng at Mira riad. Swiggy has sent me Message on 8th August, 2019. This message i.e. Order #48354436595 has been cancelled. Swiggy have initiated refund of Rs 327.0 to my account and the same should reflect within 2-4 business days. But yet not refund amount of Rs.327/-
Please note my complaint and do needful.

Not Refund

Aug 23, 2019

Swiggy believes in starving people

Ordered food at 8.13 pm on 23Aug19.
It is 11:58 now. Still waiting for food to be delivered.
Restaurant is saying swiggy guy picked up food.
Swiggy guy's phone switched off.
Swiggy customer service executive, unable to help.
Assigned another guy to pick up food. He's also not able to deliver.
Swiggy supervisor contacted. Phone disconnected and no return call.
Is Swiggy going in Loss, so taking money from customers and not delivering???

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