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Tata Cliq

India,
Karnataka

Consumer complaints and reviews about Tata Cliq

Mesbahur Rahman
 
Oct 22, 2018

Delivery fraud

I have raised a complaint on 15th October 2018 with regards to my recent order and got email confirmation that within 3 working days issue will get resolved.Complaints is product not delivered to me but TATA CLIQ online status is showing delivered.
Complaint no 4005454373.
After following up several times with TATA CLIQ service representative I couldn't able to get any solution.
However on 20th October 2018 I receive email confirm that complaint has been resolved and asked to contact customer service for resolution.
But when I called again customer service to know the status he has informed me that it's a false email.
I bought the product from online site by believing the brand name TATA. But here people have created a site to cheat customer.
Fraudulent company.
Order number 103173508
Seller M/S Virola Shoes Pvt Ltd.
Order date 11th October 2018.
nehabharti02
 
Sep 2, 2018

Not returning product

First it took more than fifteen days to deliver the product. I Ordered a lg 49UK6360PTE and got broken television. LG demo/install engineers only open the box and they only confirm that the television is totaly broken. TataCliq don't even initiated pickup for return. It's almost two weak over. And every time I call them, they say, it will take two more days to initiate return.

Sales order No: 180812002781125
Order Date: Aug 14 2018
Seller Ref. No. A55907180814A005
Item code : 49UK6360PTE.ATR/85287219
Description : LG 49UK6360PTE 123 cm (49inches l Smart 4KUltraHDLED TV (Black)l.lMEI/SerialNum123844003581895

Not returning product Not returning product Not returning product Not returning product Not returning product

drhbshilpa
 
Aug 23, 2018

Not received the item

I had ordered 2 kurtas... but I received a parcel from Tata cliq with bill showing 2 kurtas but inside I found only one kurta packed.. I tried calling help line.. they just ignored
Shashi Shekhar Barnwal
 
Jun 13, 2018

Regarding delivery of product

I had ordered one ac from tata cliq app to my parental address, my order number is 102199659.The delivery date was estimated as 4-5 june but the product is still not delivered. On contacting customer care no one is responding properly. Each time they will say it will reach there in next 24 hr.this they are telling from last one week.

Regarding delivery of product

Rupan Paul
 
Sep 2, 2017

Refund Not Credited For Order Number 170706-000-917709

2 months have passed since I returned the product but I am not getting the refund amount.

I have written a mail to "refunds@tatacliq.com" & "hello@tatacliq.com" with subject "Details Required for order number 170706-000-917709" from 17 August, 2017 but no one is providing the resolution.

I have registered 1 complain : 4001352623 & every 2 days I am calling the customer care & they are providing the same response every time "Our finance team is not available now & money will be credited in the next 48 hours".

The IMPS number provided to me is also not valid as mentioned below by HDFC bank. "We have checked our records and confirm that said amount is credited in account number ending with XXXX317 for Rs 4,149.84 Vide IMPS reference number ############."

Clearly the IMPS number belonged to a different transaction.

Never expected this treatment to a customer from TATA brand!
Amarendrapaul
 
Jul 19, 2017

Refund not processed

I ordered wireless keyboard via order number: 100398000732842 in 5he month of February-17. But they delivered faulty product and immediately i initiated return. But despite multiple follow us for last 5 months I still have not received my money. Which is almost 2000. Please help me get my money back.

Regards
Amarendra

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