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tata docomo

India,
Uttar Pradesh

Consumer complaints and reviews about tata docomo

Tushar93
 
Aug 25, 2014

wrong information on website

Respected sir,
I had recharged my mobile with Rs.29 message card on 20 august according to the price information present at tata docomo website. But i got some other tariff inspite of the given message card. When i called the customer care center they told me about change call plans but their website data remain same till 21 with the old data rates and have no upgradation.
Sir i recharged according to their website but they didn't compensate my money as this is their fault for not updated their site.
Mobile No.- 9045324234
ajay singhal
 
Nov 29, 2012

poor service

Dear sir,

I opted for GPRS plan of rs. 69/- directly from customer care 121 on 27/11/12. The amount is deducted from my account but this plan is not working. On talking to customer care executive, they disconnected the call but 50 paisa is being charged for talking to them and this is not enough, on that date computer will say that all executives are busy so no contact on that date.On talking by other many numbers, same thing happened with each call being charged 50 paisa.

You are requested to look after the matter and do needful and oblige me.

Thanks.

my tatadocomo no is 7417804644

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