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Consumer complaints and reviews about THM

Mar 30, 2020

Non-co operation of RMO Stuff

My Daughter, Miss Sneha Sen ,Patient ID-PL/20/020245 & MR NO-MR/20/015149 was released FROM TMH on 15th Feb 2020 & under observation of Dr.Ajay Kumar Jha.
Last 23th of March 2020, was her final appointment for consultation, when she suppose to present with all test results & to get the fit certificate to join her office.Unfortunately she could not present herself due to imposition of lockdown throughout the country.

Her Employer M/S Maruti Suzuki India Ltd has offered her to work from Home, considering the present lock-down situation.
For that, they want a mail communication from incumbent authority ,so that they can allow her for work from home.

Being Father of Sneha Sen,self has approached to Doctor & found ,"until & unless Doctor get confirmation from RMO, he cannot issue fit certificate over mail, without consulting the patient, in person.I appreciated his concern & approached to RMO office to discuss with Head RMO to explore any wayout .
Surprisingly ,one person of RMO office(06572641204 at 12.37 Hrs) denied to give the phone number of Head RMO since it was confidential.

My question, THM ,being, dedicated to serve the nation in critical time when people need assistance of Medical related support.
how come a stuff of RMO, restricts customer to reach to the head of RMO?
While asking his name ,he was claiming as Mr.A Dubey.

You will appreciate PM Mr. Modi is insisting every citizen to be at home.But such attitude of TMH stuff is completely against nation's interest who forced us to come out & do not want, one should work from home, in this critical situation.Totally non- cooperation attitude.

Hope TMH authority will look into the same & help me to resolve my case so that my daughter can start working from home after getting clearance over mail.Needless to mention,All the test report are readily available in TMH Portel.

Thanks & Regards,
Partha Sen
E-Mail ID [email protected]
[email protected]>

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