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Tamil Nadu

Consumer complaints and reviews about TNEB ( TAMILNADU ELECTRICITY BOARD)

Sabarish nr
Oct 10, 2017

Power issue

There is no proper current in my area.. every night 1 or 2hrs there is no current. . Daily iam calling Eb Office but there is no proper response.. kindy solve the issue..
Oct 8, 2017

Every month same bill amount

Last bill consumed 800 unit
This month bill also consumed 800 unit how it's possible pls check the metre no one to come take reading
Manova Robinson
Sep 21, 2017

Meter Fault

Respected Sir,
I have the problem with electrical EB meter
Actually we are paying by-monthly bill, last time Reading taker ccame and take the reading and said that the meter is not work. After searched us that we are used wrong connection, He pulled one of the wire at the back side of our EB board and back. After a few hour. power was shut down. we think that power shutdown by TNEB, on that day time we survive by Invertor, after 6 pm we put the parking area light then only we known that the power was shutdown only in our house. so we call the electrician but they are busy and said we will come tomorrow and see.. on that night we survive because of Invertor. Now he came on last week(reading taker) for taking reading and said pay Average amount. and He put that "2 bi-month bill" for the last month reading..

we are so depressed that he check our meter board. and on that fully we didn't have a power.....

what is the action against Him.?

Sir, please take this complaint and against him. we are so depressed. we pay the bill correctly...
vasu kurup
Aug 16, 2017

Request of replqcement of EB Post

Dear Sir,
I am a resident of 9th Street periyar nagar, Madipakkam, Chennai. One EB Post Near my house , Opposite to Jaya Jaya Sankara Hall is very old and the concrete portion are came out and only the rested Iron Bars are there in the post. It is very dangerous if it is not replaced immediately. The Power line also hanging very low and any time it will break. Some month back one wire cut off and fell down. Luckily nothing has happens and it was repaired. I am writing this for the welfare of the people at Periyar Nagar 9th Street. So Please change the EB Post immediately.
Thanking you
Yours sincerely
V.Vasu Kurup
sanmathi kumar
Jul 10, 2017

no proper response

hello sir/madam
in my area (perambur) electricity was not there for more than one and half hour. I called customer care and asked information about this. she told blindly that it will come in angry way and hang up my phone. Then i called again she told that why should i talk to you in same angry way and hanged. its not fair sir. please see to it and tell them to response properly to customers.
May 31, 2017

huge deposit amount they are TNEB is asking

I have already paid the deposit and we got all the EB lines. But recently I got the information from EB that I need to pay around 4600Rs as deposit as deposit for a particular connection. There was a mistake happened while they gave the line initially, rather than split and give to 14 lines, they have given in just one meter. Because of that I got bulk bill for a particular meter. Later I complaint in EB and they came and fixed it by distribute to different 14 lines separately. I suspect it is because of that I got this huge bill. It is the fault on their side. At least they should not ask me to pay more deposit for their faults. My meter number is ############. I have already paid the deposit for all the lines and I got this information recently when I visit EB office.
May 20, 2017

Power cut in daily night

Daily power cut in nights this all shows very very bad government running in Tn..i have a mobile no and general complaint no AE no but nobody could take phone in power cut times....very worst workers..
May 19, 2017

Tneb not responding

I am posting from a region under Mosur (Arakkonam) . There has been no rain at the moment and no trees or lines were damaged during the last 5 mins rain. But, the in charge replied that they will not provide power for one whole day. Already there was no power yesterday. Moreover , the way they reply for enquiry is rude.
Sanjeeviraj Sankarapandian
May 17, 2017

low votage problem

balram nagar,kaspapuram near mappedu connected with madambakkam eb office. we are suffering low voltage problem for mor than a foetnight. waterpunps and fans not working due to voltage problem.
krishnamurthy Rajendran
Apr 29, 2017

fault in transformer

The transformer in Madley IInd Street,T.nagar is glowing red in some part in the upper portion. I intimated on Saturday night around 11-20 p.m (29-4-17). Some body who did not reveal his identity said he will send people but nobody came till Sunday morning when I post this complaint.
Apr 16, 2017

Low voltage

I am staying in Ayyanar koil Street, Thirunaraiyur, Nachiyarkoil. We never ever get 240 volt power supply in our area always receiving 120 volt supply due to this problem all our home equipment are getting faulty and we are repairing and replacing all the time.
Mar 16, 2017

meter box display not working

My meter box was not working properly so , i'll already complaint for concern officer for e.b office but he did not take an action so pls do the needful.
Feb 20, 2017


Feb 20, 2017


Disconect from 19.02.2017
Feb 20, 2017

Dis connect in poster

Disconnect in poster from 19.02.2017
Sathish Babu Puravi
Feb 16, 2017

Excess Amount

Hello Sir,

I am Sathish babu and my serice number is 09249214273.

Normally i used to get the bill amount of Rs 900. But this month it came around 3800 and when i check i found out the below issue.

For the Bill Period 07/08/2016 - 07/10/2016, my previous reading was 3340 and current reading was 3740 and i have consumed 400 unit and i paid for that 400 unit.

For the Bill Period 07/10/2016 - 07/12/2016, my previous reading was 3740 and current reading was 3740, both are same but I have charged for 400 unit and i Paid for the 400 unit. Which means the current reading will be 4140 as of 07/12/2016.

But for Current Bill Period 07/12/106 - 07/02/2017, my previous reading was considered as 3740 instead of 4140 and final reading as 4900 and i have charged for 1160 but it should be actually 760 unit.

So please help me in this regards.
Feb 13, 2017

எனது வீட்டின் மின் இணைப்பு துண்டிப்பு

ஜயா நான் வீடு வாங்கி பத்திரப்பதிவு செய்து எனக்கு பத்திரப்பதிவு உட்பட்ட பகுதியில் எனக்கு வீடு விற்றவரின் மின் இணைப்பு இருந்தது அதற்க்கு கடந்த நான்கு தடவை மின் கட்டனம் நான் கட்டினோன் எதிர்பாராத விதமாக ஜனவரி மாதம் 27 ந்தோதி எங்கள் வீட்டுக்கு மின் இணைப்பு துண்டித்து விட்டு எனது இடத்தில் இருந்த மின் மீட்டர் மற்றும் எல்ல மின் சாதன பொருள்களும் அரசு மின் அலுவலர்கள் எனக்கு ஒரு வருடத்திற்க்கு முன் வீடு விற்ற நபரின் வீட்டுக்கு எடுத்து கொண்டு பொய் அதே மின் இணைப்பை அரசு அதிகாரிகள் சட்ட விரோதமாக செயல்படுகிறரார்கள் இன்றுடன் 17 நாட்களாக எங்கள் வீட்டில் முன்று வீடுகள் மின் இணைப்பு இல்லாமல் இருக்கிறது ஆகையல் இது கூறித்து சம்மந்தப்பட்ட அதிகாரிகல் நடவடிக்கை எடுக்குமாறு மிக தாழ்மையுடன் கேட்டுக்கெள்கிறோன்
Jan 27, 2017

Change damage Lamb post

Change damaged Lamb post .neighbour house line fall on my home. So please change the lamp post as soon as possible ....
Jan 21, 2017

excess meter reading found after III phase conversion from single phase

From 21STJanuary 2017
NADARAJAH A anrajah1953@gmail.com
No 207 Peruma Medu
Erode 638 004


The Superintending Engineer
Erode 638 009

,Respected Sir,
SUB:Excess meter reading found
REF: 010-002-0435
I regret to inform you that it is alarming to note that the meter reading for bi-monthly 01/2017 is showing an amount of Rs 5145/.

I wish to inform you that I have acquired additional load on 21/10/2016, changed my SC 0435 as three phase line only because I had to pay a heavy charges by using a, one tonne split AC particularly in the billing cycle of 5/2016 7/2016 every year since 2012.

I wish to inform you that the meter reading taken during change over is not understandably noted in the meter reading card for past two reading viz 11/2016 & 01/2017. The old meter reading was struck off at 26640 on 21.10.2016 and new digital meter was installed in its place.

We, husband and wife 60 plus residing for the past two years and we did not start using our Air Conditioner yet and normally we had to pay higher charges on using Airconditioner in the month of March, April, May, June & July only.

We applied for additional loads to reduce the energy charges substantilly and we are suffering mental agony on seeing the meter reading cycle, 01/2017.

I did not receive any meter reading on the spot for the past, 11/2016 & 01/2017 and I could see this only by the help of surfing the website (TNEB meter reading online) today 21/01/2017. When I enquired in this regard, AE/VER/RUR, EPB Nagar, the assessor alone replied me that he cant verify this today due to TNEB teminals unaavailable (failure) and asked me to come on Monday.

The following are entriesare found in the current consumption charges – table:-

12/01/2017 960
15/11/2016 200
14/09/2016 26430 250 380
14/07/2016 26180 450 1004
17/05/2016 25730 790 4044
It is surprising me that the out door staff has entered DSC 13.10.2016 on the meter panel. Actually the conversion was taken place on 21.10.2016 only.

I therefore request you good office to rectify the error so as to enable me to pay the charges online in time. Please also verify your TNEB consumer login site, I did not have received my bill cycle 11/2016 till 21/11/2016 and I have reminded you to issue bill.

Thanking you
Yours tryely
Mobile: 9488600005
+91 424 2294499

Copy sent to Revenue unit also.
Jan 7, 2017

putting extra consumption and extra charge for reading

Name : sellavel
Address. : gandhi road,
Palani- 624601,
My no is -- sc 1476
Last four times eb officers not yet note readings in book but go to eb office and he say this month bill 1040 rs and above last four times i pay like this but my house reading is only 200-250 units.
Officer getting extra charges today go to eb office for pay this month bill they bought 1030 rs for 300 unit pls take action. In my house no fridge, washing machine, grinder, only have television. So please take action
Dec 30, 2016

Meter box problem

My address 5-28-26e, theerthakarai nagar, palayampatti,Aruppukottai.. and eb.sc no210 012 695, last 5 months meter box has not been working properly.. but still bills have coming..what can l do replace the meter box Sir.. thank you...
Dec 29, 2016

Thanking you

i got refund amount. dont take action. they spoked
Dec 28, 2016

Put Extra consumption and charge without reading

sir my no is 02-227-005-825. this month he did not take current reading to our whole street. he put 120 units to my home.but still now my home unit is 90 only. so i don't have to pay because of 100 units free. but now he put Rs.50. why i pay Rs.50. please take action or otherwise refund my amount if i paid.
wilbert raj
Dec 21, 2016

name change

name change
Dec 20, 2016

Voltage fluctuation

Hi I'm lakshman from manurpet nearest to padi locality we have raised many complaints about voltage fluctuation still now from tneb no steps have taken inspite of raising many complaints in online and in official to padi loaclity tneb eb Sercices if they come and check after informing them official after any transformers getting bursting they cure that solution for time being due to this refrigerator tv many appliances are getting Will this time at least the tneb eb solve this issues is question mark till now no action to solve this voltage fluctuation lets see this time atleast solve this issues please solve this voltage fluctuation as soon as possible and here we have frequent power cut also current cut at night 1.30 and cones at next day 2 noon Wat is eb looking to solve this issues or same will happen still without taking necessary steps .Kindly solve this voltage fluctuation and frequent current cut off as soon as possible

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