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Toll Tax charged using FASTag

India,
Gujarat

Consumer complaints and reviews about Toll Tax charged using FASTag

Mayur chanchpara
 
Mar 22, 2019

Toll refund

Local four wheel vehicles are allowed freely at IRB-CHORYASI TOLL PLAZA for Surat City vehicles bearing registration GJ05RD4246
Four wheel vehicles registered with Surat RTO with registration no.GJ05RD4246 are supposed to be allowed to pass freely at IRB-CHORYASI TOLL PLAZA, and they are allowing. Now the problem is we are using FASTag prepaid Toll tax electronic tag. While passing from the above said local Toll Plaza it deducted toll tax of rupees 70.00 on 21/03/2019, which is injustice to the citizen using electronic FASTag system. While leads us to additional tax burden, which is not to be paid by local vehicles of SURAT at above cited plaza.

This was deducted even after driving the vehicle from the side lanes, which are kept open for local vehicles.

The details of toll charged are given here,

This massage on my mobile phone.

Dear Customer, ICICI Bank FASTag linked vehicle no. MA3EWB22SJD453861 has been debited with Rs 70.00 on 21-03-2019 20:30:43 for toll charges with trip number 278765190 at IRB Choryasi Plaza on 21-03-2019 20:26:52.

WHICH WAS DEDUCTED AT IRB-CHORYASI TOLL PLAZA

We request you to do needful and refund the amount totalling to INR 70.00

And also to rectify the system at above plaza to avoid recurrence.
Mayur chanchpara
 
Mar 22, 2019

Tall refund

Local four wheel vehicles are allowed freely at IRB-CHORYASI TOLL PLAZA for Surat City vehicles bearing registration GJ05RD4246
Four wheel vehicles registered with Surat RTO with registration no.GJ05RD4246 are supposed to be allowed to pass freely at IRB-CHORYASI TOLL PLAZA, and they are allowing. Now the problem is we are using FASTag prepaid Toll tax electronic tag. While passing from the above said local Toll Plaza it deducted toll tax of rupees 70.00 on 21/03/2019, which is injustice to the citizen using electronic FASTag system. While leads us to additional tax burden, which is not to be paid by local vehicles of SURAT at above cited plaza.

This was deducted even after driving the vehicle from the side lanes, which are kept open for local vehicles.

The details of toll charged are given here,

This message on my mobile number

Dear Customer, ICICI Bank FASTag linked vehicle no. MA3EWB22SJD453861 has been debited with Rs 70.00 on 21-03-2019 20:30:43 for toll charges with trip number 278765190 at IRB Choryasi Plaza on 21-03-2019 20:26:52.


WHICH WAS DEDUCTED AT IRB-CHORYASI TOLL PLAZA

We request you to do needful and refund the amount totalling to INR 70.00

And also to rectify the system at above plaza to avoid recurrence.
Jayeshkhatiwala
 
Feb 13, 2019

Local four wheel vehicles are allowed freely at IRB-CHORYASI TOLL PLAZA for Surat City vehicles bearing registration GJ05.....

Four wheel vehicles registered with Surat RTO with registration no.GJ05.... are supposed to be allowed to pass freely at IRB-CHORYASI TOLL PLAZA, and they are allowing. Now the problem is we are using FASTag prepaid Toll tax electronic tag. While passing from the above said local Toll Plaza it deducted toll tax of rupees 70.00 each time on 23/01/2019 and 13/02/2019, which is injustice to the citizen using electronic FASTag system. While leads us to additional tax burden, which is not to be paid by local vehicles of SURAT at above cited plaza.

This was deducted even after driving the vehicle from the side lanes, which are kept open for local vehicles.

The details of toll charged are given here,

1) 23/01/2019 at 18:58:27 IST INR 70.00
TOLL TRANSACTION
ID- ############-00247418020

2) 13/02/2019 at 10:04:54 IST. INR 70.00
TOLL TRANSACTION
ID- ############-0025712564

WHICH WAS DEDUCTED AT IRB-CHORYASI TOLL PLAZA

We request you to do needful and refund the amount totalling to INR 140.00

And also to rectify the system at above plaza to avoid recurrence.

Local four wheel vehicles are allowed freely at IRB-CHORYASI TOLL PLAZA for Surat City vehicles bearing registration GJ05..... Local four wheel vehicles are allowed freely at IRB-CHORYASI TOLL PLAZA for Surat City vehicles bearing registration GJ05.....

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