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Consumer complaints and reviews about Travel triangle

Dec 7, 2018

Consumer complaints and reviews about Travel triangle

Hello Abhishek,

Apology for the inconvenience caused during the trip. We would like to thank you for the detailed feedback. We value our customers and your honest feedback will only help to improve our services. Appreciate your participation. We really look forward to you taking a trip with us again.

Aditi | Team TravelTriangle
Dec 5, 2018

Disaster trip planned

We have booked Land Activities package for Dubai from VHT(Shrey) for four people.

Now before travelling Shrey arranged everything as per our requirement and promised us best services. However our experience was totally opposite right from item 1.

Airport pickup: promised driver would be standing with placard, turns out false, driver was standing outside the airport in one of the gates. we exited through another gate and driver couldn't come there and asked us to come to his place. we had rough time finding the gate where exactly he was standing and wasted around half an hour.

Burj Khalifa Visit: we have been given late 10 PM slots although we asked from shrey to give 6 PM around slot. They booked worst non prime time.

Ferrari world: This was the biggest blunder of very beautiful place, Now I asked shrey before going to trip that I will need full day to ferrari world bcoz of long queues in ride, I dont know why he added abu dhabi grand mosque visit in that, I thought it won't matter as its just one place and we can cover after ferrari world. we reached ferrari world at 11:30, driver was very rude and giving priority to only white people, just to get tickets we have already wasted 30 mins of time. Now at 12 PM, driver said you have to comeback strictly by 3:30 and finish your lunch in that also. WHAT A JOKE .! Ferrari world in three hours and finish lunch also.Now we covered by literally running and getting into rides.but queue time was longer.and we could only complete 25% of ferrari world without lunch.When we came back at 3:30, here starts the horror show, we were taken to 5-6 places which were not in our iternary and not interested in visiting but due to driver's pampering white people( they will shell out extra dirhams, he told this literally) we have to go through all this trauma. In between 5-6 PM we asked driver to stop at some place so we could have lunch. answer from driver was BIG NO in very harsh tone. He said white people will have to wait unnecessarily, I cant let that happen, we were literally crying to stop vehicle at some place, but answer was same. We told them these things are not in our iternary, answer was "go talk to your agent", we would have taken other cab if were in Dubai but we were in ABU DHABI, Hungry, disgusted, No Internet connection. Driver dropped at 9 PM in night then we rushed towards restaurent to have meal. THIS WAS COMPLETE TORTURE. we can't even enjoy ferrari world and wasted whole day.

Desert Safari - we were four people travelling together to every place but in morning they booked different cabs for us, we insisted we will travel together and after series of request they agreed to provide common pickup, another disaster dodged.

List is endless and I dont feel like writing anything else, You guys are smart enough to get idea from above, stay away from VHT(View holiday tours) and travel triangle, making fools of their customers. Dont go over the promises and soft tone they use to lure you, be ready to face pain at every process while travelling. Logging off from travel triangle. Thanks Travel triangle but no Thanks.

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