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Consumer complaints and reviews about Ufone

Sanam Shahid
Apr 22, 2019

Not good service

I don't like your Ufone services
They r thief. When I have balance they atomically
Charge and not accept there act
Oct 16, 2018

Facility not available

The requested facility not available to you? I called at call center 333 to inquire about this as I was in London was using roaming all off sudden after 3 days the network disappeared and when I landed back today after 16 days unable to make calls it says facility not available to you ur number has been blocked which franchise will tell you the call center agent told.
Why? Without any reason just cause I used roaming? Kindly help
It's even registered my IMEI number has also been provided
Azhar Ashraf
Sep 16, 2018

Ransom demand

03356355302 this person is asking me ransom amount of 2 lac and told me if i do not pay him, he will kill me or kidnap my children. Please take immediate action.
Sep 14, 2018

Calls and Texts from unknown person

I am Tassadaq (ufone user 03334447982) and receiving calls from unknown person and he is continuously calls and texting even just creating panic on messages. Please ask him to stop immediately other wise I am going to lodge complaints in police station. He is Jazz network user, his cell number is 0302-3455921 and i can't sleep at night due to that man. I also blocked his number but he used another number and then again creating disturbance for me. Please check home address of the cell number for future investigations. He irritates me day by day through blank calls every time, cheep sms pleas block his number from my number pleas do something otherwise i will change my network. I am waiting for reply.
Sam 110
Sep 4, 2018

Fake call

I regularly receive this number a lady name farkhnada she is black maller she always black mail to my husband she live in karachi a married women the number of her mobile is03323462675
Aug 4, 2018

Poor signal quality

Ufone signal quality is too poor is Rawalpindi cantt area, especially in Lalkurti. Company was requested about a year back. But no improvements.
Jun 28, 2018

Fake call

have received a fake call from this no 03348327823 i feel its a fake call and don't know the purpose of this call so i thought to inform you because its a ufone number.
Aabroo Imtiaz
Jun 8, 2018

fake call

i have received a fake call from this no 03346895594.they were saying that its a call from army head quarters.it was just a 1 minute and 5 seconds call.i feel like its a fake call and don't know the purpose of this call so i thought to inform you because its a ufone number.
rimsha aslam
May 18, 2018


Manager/complaint officer

i am the user of ufone. your services quality is not remarkable and having signal problems in different areas and locations.your packages and too much problem in internet during package and also 3G is not working at all .

Rimsha aslam.
May 6, 2018


A Ufone user is texting me for the last couple of days and try to blackmail me I want the details for that particular number, please provide me the information about the following number 0334-5345626
Nadeem Khan
Apr 29, 2018

Weak signals, weak network and 3 g services

Dear ufone services
I am live in Peshawar city near Hayatabad.here ufone 3g internet service and also network not working for few days due to which we have face problem.Moreover, so many time i have been registered complaints regarding call drops, weak signals, no 3g services but Ufone still failed and not trying to rectify the complaints and no response received from ufone service yet.It is therefore requested that please upgrade or rectify the legal complaints, so that we could uses the ufone all service proper.
Thank you
Your costomer
Ufone tum hi tu ho.
M H Ansari
Apr 14, 2018

300 SMS daily on my number

Please stop the SMS from my ufone number 03315180401
Daily 300 SMS received from ufone
Apr 3, 2018

Prank Call

Dear Sir/Madam,

I have received prank call on my no. 0331-4833432.

call was received from no. 0332-7434998 around 1845 on 2.4.18. The caller presented himself Col Khalid from Pakistan Army and tried to ask my bank account details.

I would request to find out these guys and send them to jail. Looking forward towards Ufone for justice.
Jan 15, 2018

Ufone VAS, Info Service / Horoscope

I am using Ufone Pakistan services from its inception and 1st ever office opened at Clifton & University Road Karachi. I had subscribed to Ufone VAS, Info Service / Horoscope services from many years. The horoscopes messages delivered to me were very perfect and qualitative and on time everyday until late December 2017.

Not receiving the messages or duplication for few days, I made few complains to Ufone via, Helpline, chat and e-mail.....The result is hilarious, now i am receiving messages which are totally Imperfect and Nonsense by some individual.

My humble request to Ufone authorities is that please bring back the previous source messages and let us enjoy the Ufone services again.

My request to the customers is that if any of you is still receiving Horoscope message from Ufone at his/her sim, or even any other operator anywhere in this format, please let me know. I will pay you what ever the cost is and also highly thankful.

Here is a sample message of Virgo from Ufone.

It may sound obvious, but there is a slight tendency to push for the untried and untested. This could range from careful decisions to practical matters. There's certainly progress to be made in slightly adverse circumstances, but do be realistic about what can be achieved and what can't!
L-Your Lucky #s
S-Your 5-Star ratings
C-Celebrities Born Today
G-Celebrity Gossip
First few letters of new Sign

Any one receiving message like this from any mobile operator in the world, please let me know.
Regards (Raza)
+92 333 323 4676
Waqar Abdullah
Jan 1, 2018

No 3g internet service carry out

Dear ufone services
I am live in dera ismail khan.here ufone 3g internet service not working for few days due to which we have face problem.Moreover, I have also been restarted the mobile for various times but no response received from ufone service yet.It is therefore requested that please upgrade your 3g internet service,so that we could uses the ufone internet 3g service proper.
Thank you
Your costomer
Ufone tum hi tu ho.
Habibullah khan
Nov 23, 2017

Sim is not working in Dubai now

My name is Habib Ullah.My number is 00923351560408 is not working in Dubai now before it was working but it's not working and no signal only Emergency call.
Nov 18, 2017

SMS not Recived

Dear Aoa,

Why I am not received the sms after sending my list of contact member please explain to me

Hafiz Syed Farooq Ahmad
Nov 3, 2017

Harassment from Ufone Customer Care Reps

My better half called ufone complaint center on 2nd Nov to resolve an issue. Her complaint no. that she received as a message from ufone is 110217-1055. The customer care rep said her issue is being forwarded to Isb headquarters. Then she started receiving calls and absurd, personal text messages from following numbers as late as 0030 hrs in night. She has become so stressed out that she has decided to change her sim.

Caller tells his name as Ahmed and calls himself a Ufone engineer in head office. I have personally given him shut up call but he changes his no. and calls again.

Received a call from Ufone service center again today evening and they said they have checked that above mentioned numbers numbers are not ufone official numbers. They advised us to just block the numbers on phone and leave it there.
This is simply ridiculous.
If a lady isn't safe in calling service center of a service provider, there is no point in using that service or even allowing that service to operate in country.
Please advise something about or I'll have no choice but to go to PTA or other suitable forums.
Muhammad Younas
Nov 1, 2017

internet not working

internet not working sense yesterday
Muhammad Israr
Oct 26, 2017

Signal Not Coming from last 14 days

Dear Sir

Its almost 14 days passed u fone service is not working in Kadanwari Central Facility ( Kadanwari district khairpur )
Kindly look into matter seriously almost 70 u fone users are suffering from service damage ..
your usual cooperation ,ll be highly appreciated.

Sep 25, 2017

Saudi Arabia ufone not working no SMS

I lives in Saudia my ufone sim number not working in Saudia .
please solve my problem.
Sep 21, 2017

Signal issue nd net not working

I m Dr saeed Anwar resident of House no 175.street 23.d4.phase one hayatabad peshawar.thre is poor and no signal of ufone.i already submitted complaint in University road peshawar but no body taking intrest to resolves this issue.my cnic 1730176295811.looking fr ur cooperation nd anticipation thank you
Sep 7, 2017

supper card

I am using supper card more than one year. when i call on 02148503804 number the minutes are deducted from other network but this is a PTCL number. my complain may be noted and solve this problem. Thanks

AKHLAQ AHMED 03333167604
Aug 11, 2017


I have recived a massage on my cell phone no 03340472920 which I won one billion pond
Aug 6, 2017

Voice problem

Dear sir.one week sy hamary aeria me voice problam aa rahe hy jiski wja sy ham kafi preshan hen.ufone sy her network per aawaz saaf na to jaa rahe hy or na he aa rahe hy.is masly ko jald az jald thek kren.thanks.

Voice problem

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